Mövenpick Asara Resort & Spa Hua Hin

The staff are very friendly and try to be helpful. The location is great and quite.

Insects every where in the resort and villa (toilet, bed, sofa...) there is no beach, only view of the ocean. The pool in villa wasn't clean and water was too cold to use it. Inside the villa there is espresso machine but no espresso cups! There are a lot of things that need to be improved, when I booked I was very confident that my stay will be enjoyable because this is a mövenpick resort, but I was very disappointed and I had to check out early because my daughter had +10 insect bites.

The resort is beautiful with a tropical garden. We stayed in a suite and found it quite luxurious with a kingsize bed and a large bathroom which came with a outdoor shower. Breakfast was great and so was the restaurant. The pool is enormous and the resort is right at the beach with its own private beach under the palm trees.

The resort is 6 km from the centre but there is a shuttle bus 2x / evening. The bed sheets were not changed regularly enough. Every room received daily a basket of fruit except us. The bathroom floor showed old and therefore a bit dirty. All the woodwork in the resort could use a new layer of paint. All these details considered, the hotel is only worth 4 stars.

for three days and two nights that i stayed at this hotel.everything that i done example go to have breakfast,have snack,go to library and go to swim i walk by myself for far distance the hotel have co-cart car but it used for convenience of the hotel staff it not used for service the guest even guest is a fat woman or kid.no greeting from hotel staff.and no information from the hotel that you have snack and drink served at 14:00-15:00pm. on the first day that i check in i don't know.i drive to the hua-hin market to take a cup of coffee on that time.and absolutely this hotel is very bad service.if you have time.please kindly observe putahraksa hotel all service is very good.thank you and i think this hotel is the first and last time for me.

please kindly improve your service or go to observe putahraksa hotel how that hotel is the best one in my mind.