Residence Inn by Marriott Dallas Las Colinas

Location

Bed was very uncomfortable. Staff was rude, Did not change sheets only made the bed, still did not fill our bathroom condiments, Had one soap bar all stay and no conditioner, When asked if we could get a refill on waffle mix they gave us an attitude, Had roaches in our room and a hat was taken from our mothers room that also stayed at the hotel. Was just a bad experience. Location was the only good thing about our stay and the time spent way from the hotel. Will not be staying here again. Very over priced and back is still hurting from their bed

There was a basketball court outside my room and I heard kids out there playing all night.

The room was spacious and the kitchen and were modern and updated as were the window coverings. Mattresses were very comfortable as well. Liked the bath products provided

The phone and alarm clock were old and outdated. The bathroom was also outdated. There was no door to the vanity and the light over the vanity also controlled the light right beside the bed. So that it shone right in the eyes of anyone still in bed.

Location Size of room Common areas and grounds were well maintained Staff was very helpful correcting a charge from another employee.

Carpet smelled A/C smelled like mold