Trip Hotel Ithaca

Want a full refund!!!!

I liked the fact the hotel was close to Cornell University, highway, and mall.

This was the worst hotel I have ever stayed in ever! Driving up to the hotel I could not believe how run down and old the hotel looked. The hotel looked abandoned and had the feel it was being torn down. The parking lot was full of pot holes and no parking lines. When I walked up to my room the elevator felt as if it was going to break down. When I attempted to open the room door to my room with the card reader it took up to 10 tries to open the door. The door would not shut unless I slammed it shut. The bathroom was old and nasty. The bathroom smelled like sitting water and at times urine. The Cofee maker was in the restroom which grossed me out. The refrigerator had broken compartment inside and was difficult to place items inside. The bed was hard to sleep on because the pillows were very hard. The bed had sheets and I was only given a small blanket no comforter! The AC unit was loud and was making it hard for me to sleep. After staying there a few days I had bed bug bites on my arms and legs. I can't believe I spent over $700 for this hotel! I am so disgusted and disappointed. I don't recommend this place to anyone . This place needs to shut down!

Stay elsewhere!

Hotel is falling apart. Staff could not be found for 10 minutes at check in. Horrible security - outside doors off the parking lots are all open -- you do not need a key card to enter hotel. Poor lighting outside. Terrible breakfast. Place needs a total facelift. Overpriced. Could not find staff at check out.... waited 20 minutes and they never showed. Called and called and called.... finally 2 hours later got someone on the phone to confirm my check out. Do yourself a favor and stay somewhere else!!!! Really.