Krystal Ixtapa

Just the location

Horrible food, long line ups to get drinks

Great staff . Nice pool area . Great beach access.

Room was in need of repair. Some lights did not work.(lamp shades were really dirty/old) Could use a paint job in the room . Air conditioning vents were covered in dust. No food could be eaten by the pool area or on the beach. So for snacks, people all had to eat it in a small area . Most often not enough tables so had to stand and eat snacks. Food was basicly the same everyday. Not many options. Event "Fiesta" was very drawn out dinner at 730 show did not start till 9. Wedding party one night lasted till 2am with music SOOO LOUD could not sleep. Events coordinator was also VERY loud all day . Not relaxing by the pool only because it was set up so loud way over what was needed for people to hear. Beach access was great however pallapas were really in need of repair (missing or broken tables) along with chairs needing to be cleaned. Other hotels I have stayed at in ixtapa clean and maintain beach areas every night

The stuff

The room are in bad condition, WIFI is not working properly

Nothing

The phone in the room did not work, and no one helped us. It was quite aggravating.