Fudouguchikan

This ryokan was really relaxing. The staff were friendly and helpful and their English was very good. The food was excellent with big portions, which added value. They catered very well to our allergies too. The location is scenic with some nice walks to a waterfall and temple which took only 40 minutes or so. The staff helpfully provided us with a map. It was a short and easy cab ride to the airport and the staff at the hotel booked the taxi for us. We really enjoyed picking and trying on the yukatas. All in all a wonderful experience.

The property is beautiful, the public open air onsen takes your breath away. Our private open-air bath was amazing! And dinner & breakfast are fabulous! The hotel lets females choose their own yukata, which my daughter loved because she thought it was so pretty. There is a waterfall 10 minutes away by walking. The customer service was also excellent. There was a miscommunication between us & the hotel via Booking.com. The hotel knew that we had 3 people, however, they did not realize that one was a child. They had prepared adult meals, which costs more. After some explanation on both our parts, they served the adult meal to our 11 year old but discounted our rate. Also, after our initial booking, we had changed our reservation to add another child, which they also did not receive. The receptionist again took care of us. They scrambled to add a child's meal for dinner and another bed to our room. We also arrived later than expected, so the hotel had to serve our dinner late, but they did not make any mention of it.

I did not realize how far the ryokan was from the airport. I picked it for our last night in Japan because it was in the same area as the airport. But fortunately, the ryokan itself was a destination and a highlight of our trip. It's beautiful because it's in the mountains, farther away from the city.

Staff was very accomodating, I had a shorter layover than expected and they made dinner a bit earlier for me. Nice touch having it prepared in the room. I wasn't expecting that!