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The young lady that checked me in, she was the nicest most pleasant person there!
Hotel staff have not been friendly or helpful
It took staff almost 15 min to come out of the back room to help.the drain wasn't draining in my bathroom so they moved me to another room. That room was worse than the first. No ice. Room deposit refund hasn't hit and it's been 3 days. Horrible staff
The room was clean and the hotel was safe.
I got there very late. No one in the lobby to let me in. There is a phone outside but it is in a box and not marked, so how do you know to use it?
The Mattress was a Pissie project mattress Did not want to change it we had to Smeal feces all night
When we checked in we were advised that the king size bed that we had booked appropriately 2 hours prior, was no longer available. I was offered either 2 double beds or 1 double bed and when I asked if there was a difference in the price I was told NO.
Hotel was dirty no toilet tissue, dead bug in the floor, dust everywhere. Asked for housekeeping to clean the room they didnt do it. Went to the desk 4 times yo complain finally we left. Asked for a refund and management said she couldnt give a refund.
Not much of anything. Pictures look good but not accurately what this hotel is actually like inside.
Dirty,loud dogs barking,taped up t.v.,Hotel is a roach coach that hosts undesirable shady people.
She stated the funds would be there when I returned the key. I called the bank them called the hotel then they said I have to wait 3/5 business days. Very misleading and disappointing
The agent at the desk advised me of a $100 deposit that I wasn¿t aware of. She stated that it was only going to be on hold overnight and reassured me that the funds would be available immediately back to the card. When I checked out I asked the lady.
They appeared to do an excellent job of sanitizing.
Didn't have blow dryer available; ice machines weren't working; escape route location on elevator wasn't accurate; loud rap music from other rooms; kitchen floor was sticky; only a small amount of toilet paper available; & windows were extremely dirty
The location is the only good thing about this hotel.
No hot water No extra pillows No customer service Charges $28.62 to check in 35 minutes before 3 pm Dirty floor Dirty refrigerator Sand paper toilet paper
The room was quiet and no bugs. Overall was clean.
The 30 minute wait for checkin. The clogged vanity sink. The lack of toilet paper or tissues. The absolutely empty kitchen (not even a coffee pot).
Extended Stay America - Jacksonville - Deerwood Park ở trung tâm Jacksonville, cách Trung tâm thị trấn St. Johns và Đại học North Florida 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, trang thiết bị giặt ủi và két an toàn ở quầy tiếp tân.
dựa trên 675 đánh giá
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