7 Days Premium Jatinegara

Overall the experience was okay. The hotel was within 30mins from the festival that we were attending and it was adjacent to a mall. This made most things quite convenient as there were food options, supermarket, and cinema just next door.

There were several complaints, first of all, the hotel doesn't have designated parking spots for only hotel guests. The hotel parking is shared with the mall, and most of the parking spots near the hotel lobby require extra payment of Rp. 25.000 (which the hotel doesn't cover). Next the other option is to park in the mall parking behind the hotel, without easy access to the parking lot through the hotel. We'd either have to walk through the mall or walk around the outside to access the hotel. The room was clean, however, there were no towels available for the first night that we stayed and there was a horrid smell coming from the drains of the bathroom that stunk up the entire room.

Location near mall, but only a small mall

Rooms has no windows that can see the sun, the staff didn’t know the meaning of ‘ morning call’ , I requested the morning call, and they never make the call at time I requested