Ambassador Plaza

The group of hotels is centrally located in an area with paved streets, so there isn't much traffic. The pool water was really clean, perfectly transparent. Our double bed was great, made up of a large mattress with a thinner one on top. The room had an excellent air conditioning unit, which was really useful, as at night temperatures stayed at around 30 degrees C. We had access to two pools, one at our villa and one in the main hotel. Some people in the staff were very friendly and helped us get an airport transfer for our last day.

We reserved a room in Ambassador Plaza, but we were given one in Amsterdam Otel (a villa, rather than a hotel). The room was nicely decorated, but we didn't have a minibar (which was supposed to be in the room) or chairs; we didn't have a balcony, since we were on the ground floor (the balcony would have been really useful). Instead, we had a folding bed in our room in the place where initially the balcony had been. This room would have been perfect for a family with a kid, not a couple. We didn't have a place to dry our towels, so we improvised. The furniture and furnishings we did get were new, so there was no issue there, but we only got one thin blanket for a person and there was one thicker blanket for the folding bed, that we used instead of the normal thin blanket we should have had. Nobody at our hotel spoke any English, so we couldn't ask for an extra thin blanket. We did manage to get a chair, but no minibar. When we first entered the room, there was a heavy smell coming from the floor made up of ceramic tiles. I don't understand how they cleaned that floor, since it was dirtier than the pavement outside and quite yucky. There were smudges of varying degrees of brown and some hairs mixed in there. We didn't take off our slippers at any moment during our stay. I would have washed that floor myself, but I didn't have any tools or washing liquid. Also, when we first entered the room, the linens looked as if they hadn't been cleaned or changed, but we decided to trust the staff and hope everything would be all right. On our first day, as we arrived before 2 PM, we had to leave our luggage in the lobby of the main hotel for many hours before we got a room, but at least we were invited to have breakfast or lunch while we waited. The food was decent, but there was very little variety and many of the foods were really spicy, so I couldn't try many dishes or I would get sick from the spices.