Key West Khu nghỉ dưỡng

Ưu điểm: We visited Sunset Key for our 51st anniversary and could not have been more pleased at the total experience. Everything from the rival check in to our last boat trip were each a wonderful experience. Great staff and management to make everything work so well. Latitudes was extraordinary--on our anniversary dinner they "made the sunset" extra special while sitting in the bar/lounge for cocktails. Then the dinners were superb. We all commented that this was a very special place. We'll definitely be back!

Khuyết điểm: Nothing

Ưu điểm: I loved. Everything about my stay, the property is gorgeous and the staff is exceptional.

Ưu điểm: The whole property was awesome

Ưu điểm: Phantastic island escape, different to Busy Key West, spacious and luxury rooms, restaurant on island is excellent, good to enjoy sundown

Khuyết điểm: Only half of the island accessible, rest in privat ownership, limits beach and walking space

Ưu điểm: We loved the serenity of Sunset Key Cottages. This was a beautiful place for a family getaway and we found most of the staff to be very nice.

Khuyết điểm: We received a breakfast basket on Friday that was totally infested with worms - this was dangerous as we have 15 month old babies. While we received a new basked and a $50 credit this is no way near what we would have hoped for as recourse as it changed the mood of our holiday. We also ordered a nice dinner from Latitudes on our last night and had a missing main course with little to no recourse. The staff was also very rude.

Ưu điểm: The restaurant setting was very nice. The cottages were well-furnished and clean, and the landscaping pristine. The transport to the island was well-organized.

Khuyết điểm: Poor value for money. Cottages are very close together and not private at all. The bedroom lacked curtains on one glass entrance so outdoor landscaping light shone through the side of blinds and made sleeping hard for those needing more blackout. The beach is small with sharp stones at water entrance. We thought the delivered breakfast basket containing cold croissants was a joke. The food at the pricy restaurant was not up to par, and champagne was brought to the table un-chilled.

Ưu điểm: great location. fabulous hotel which is the all Island. great service and welcoming team. great beach. we enjoyed and didn't want to leave the place!

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: We had a pool side room which was fantastic. Restaurant was right there food was excellent. We had a really pleasant time. We would definitely come back and stay here again.

Khuyết điểm: Locking ourselves out of our room... Twice! But we're new at traveling so it was our fault. The staff was very helpful.

Ưu điểm: Friendly, efficient and engaging staff. Great Sunday brunch. Good pool facilities with bar/restaurant. Comfortable rooms. Very comfortable beds. Efficient A/C.

Khuyết điểm: Quite a bit out of Key West with limited shuttle service for only 10 guests - we were left behind on one occasion and had to pay $25 for a taxi back to the hotel. Many non-hotel guests seem to be using the pool area which made it excessively busy and full

Ưu điểm: We loved everything from the location to staff. The rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves lunch. Met the owner and he has been in the hotel business for years and you can see it's not just a business but a passion for him!

Khuyết điểm: There was not a thing we didn't like!

Ưu điểm: -the place is really nice , clean, modern and welcoming. The pool is a great extra and the on site restaurants are great. -free shuttle is also a great addition.

Khuyết điểm: -location -resort fee - this should be stated directly before booking and not at check out. We stayed only one day so it is not a big deal. But something like this in europe would be considered illegal and a scam.

Ưu điểm: The shuttle to Duval was awesome! Free parking for our rental car. Comfortable pool area/seating. Beds and pillows were perfect! Gym facilities also perfect! Hotel boutique was stocked with adorable clothing and jewelry.

Khuyết điểm: Pool was a little small. Didn’t like sliding bathroom doors (in the hotel rooms) that don’t lock. No hotel store for snacks, toiletries etc.

Ưu điểm: I love that I could smoke my medical marijuana and no one said anything‼️

Khuyết điểm: My stay was too short.

Khuyết điểm: Over priced

Ưu điểm: The staff were so friendly, from the door man y To front desk, housekeeping. Oh and on our busy the mans pressure cleaning the drive way. He was awesome.

Khuyết điểm: N/A

Ưu điểm: Beautiful hotel. Loved the decoration. Service was excellent and the brunch was delicious

Khuyết điểm: Everything was perfect!

Ưu điểm: The comfort and location of the hotel. Staff was very nice too.

Khuyết điểm: Receptionists.

Ưu điểm: Everything we will definitely be coming back to this gem

Ưu điểm: The decor

Khuyết điểm: N/a

Ưu điểm: Friendly staff and clean.

Khuyết điểm: The pillows on the bed were really big and firm.

Ưu điểm: Cleanliness, friendly staff, ocean view, big room, comfy beds and cold a/c definitely a must!

Khuyết điểm: No beach access.

Ưu điểm: I loved having the opportunity to sit on our balcony and drink coffee. It was very much needed

Ưu điểm: this was a great trip for my husband and 2 teenage daughters. We had great food, incredible service at the pool, restaurant, bar, concierge and front desk.

Ưu điểm: When I went on the outside I could but my toes In the sand

Khuyết điểm: Wish the bathroom had a grab bar in the shower

Ưu điểm: Beautiful property, excellent staff. Location is good for tourists, who want to explore the town. Lyft to Douval St. is like 15 USD. You can also use free shuttle.

Khuyết điểm: Beaches aren’t at walking distance.

Ưu điểm: Excellent hotel, friendly staff, clean (as it should be). I would come back again.

Khuyết điểm: Would be nice to have a self-parking on premises option, instead of the "mandatory" valet.

Ưu điểm: Everything except room service.

Khuyết điểm: The Resort was very nice and everything that I had hoped for. Most of the resort staff that we came in contact with were great (valet, concierge, some in the front desk, pool waiter staff) were all great. I am extremely disappointed with room service and upset that I wasted time and energy thinking about them during my vacation. At checkout the person that checked me out asked about my experience and when I started to mentioning my concerns she did not let me finish my thought and she told me exactly what I had in mind before I even said anything . Then she started looking at the ceiling and everywhere else except at me to get me out as soon as possible even though it was 6:30 AM and no one else was there so offered what I felt was an insincere apology. As far as ROOM SERIVCE after the first night we were serviced between 4:30 pm and 6:00 pm not exactly sure on timing but everything was fine. On the second day room service was in at about the same time but it was done very sloppy and poor. The bed was done sloppy, towels were picked up from the floor and replaced with one large towel in the master bath (had to get more towels from the pool area), we were out of Kleene and they were not replaced, there was garbage throughout the floor and it was not vacuumed or at least picked up, living room table was not wiped cleaned all dirty cups were left on the table with no replacements or dishwashing soap so we can wash them on our own. That second afternoon I assumed that room service was probably short staffed and probably ran out of time and they rushed out so I gave them a pass and dealt with it. After the third night no one ever showed up for room service so we had to go out and purchase some soap to wash some cups. We now had garbage pilled because we had no garbage bags. I was very unhappy because this was supposed to be a luxury resort that WAS NOT CHEAP so we should have had better service or if the hotel is not fully staffed we should have been pre warne

Ưu điểm: The Ressort is super nice. Pool area nice....rooms are spacious and nice.... nothing to complain about.

Khuyết điểm: But... the only one Restaurant at the Ressort is closing the kitchen at 9 pm and you don’t have any chance to get food there... even not a small bite. After the kitchen is closed at 9pm the bar is still open to 10 pm.... but the staff is frequently offering the check to you. We felt like they want to „kick us out“ as they are seeing a risk to finish their shift „in time“. I mean Key West and it’s Ressorts are made for vacation..... for that purpose the restaurant and bar closes too early. Everywhere on the globe at any Ressort you can order food up to 10 or 11 pm (at least bar food/small bites).

Ưu điểm: Everything excellent holiday resort! Loved it.

Khuyết điểm: All was fantastic

Ưu điểm: Very clean, staff was extremely helpful and friendly. Great shower, towels, & toiletries. Places themselves were very cute and modern.

Khuyết điểm: Fridge was too small to store even leftovers. One tiny garbage can in entire room. Parking was cumbersome and expensive only being able to access car by valet. Just felt like there were constant charges at every turn. We didn't think the resort fee was necessary. The things I imagine it included should have been part of the charge for the room.

Ưu điểm: Amazing hotel

Khuyết điểm: Pool bathrooms need upgrades

Ưu điểm: The location was perfect for us. The resort was modern and most staff were great.

Khuyết điểm: We had ants in the room and they could not move us so they came and changed the sheets. But the worst part was they sprayed raid in the room ( this is at night before we wanted to sleep) and it was horrible. and when the maintenance guy left we heard him say on the radio " I did not see anything". Really the front desk clerk came and checked it out and saw them as well. And really if a guest at a resort of this caliber says they have ants in their bed, they should be believed. We were not contacted by anyone to apologize for the inconvenience or receive some compensation.

Ưu điểm: Staff was very friendly and efficient. Great location to walk to Duval street and plenty of waterfront restaurants and bars.

Khuyết điểm: Adult serenity pool closed at dusk instead of 10 pm like the other pool area.

Ưu điểm: Breakfast was ok. Menu selection was good. Loved eating out by the pool.

Khuyết điểm: There are a lot of "incidental" fees that add up that we would have liked to have known prior to getting to the property. Also disappointed we weren't able to receive the FL resident $25 dining credit, even though my husband is an active duty FL resident.

Ưu điểm: The location is excellent.

Khuyết điểm: The service. The room wasnt that clean when we’ve arrived there and they didnt clean it throughout our stay. The pool restaurant closed before 9pm when it was supposed to close at 10pm. The vallet guy wasnt that helpful, either. Despite doing the checkout first, we’ve only got our car after everyone else had. Anyway, I hate moaning and this is my first negative review in years. But it was a disappointing experience.

Ưu điểm: Location. Design of building,

Khuyết điểm: No. Great stay

Ưu điểm: What can I say about the Marker, I just loved it. Everything about the hotel just made my holiday. The rooms were amazing, so bright and don’t think I have ever had such a large bedroom. Bathroom was fantastic too, huge shower lovely big bath and the toiletries (Key West Aloe )were just amazing that I went to the local shop and purchased some. Our room looked out on the marina and local restaurant which did have music some nights but was rather nice when sitting on the balcony but didn’t cause us any problems in the room. The pool area was lovely too with the two pools beside the bar area and plenty sun beds. The staff were very helpful too and informative and nothing was any trouble. I would definitely stay st this hotel again.

Khuyết điểm: Nothing

Ưu điểm: We enjoyed breakfast at the property everyday! Very quiet and relaxing to eat poolside. Luna and Karolina were both great! It was enjoyable to hear their stories of how they ended up in Key West!

Ưu điểm: Location

Khuyết điểm: Loud music during the day makes it impossible to relax in your room, or let kids nap. Also they barged in to count the minifridge items despite the fact that my three kids were trying to nap... Which was awkward to say the least. Shower was listed as rain

Ưu điểm: Breakfast is "a la carte", but full of the American Greats (how many pancakes!). Rooms are cool, spacious and kept clean. The location is awesome. Other hotels drops holiday makers off outside for the Marina Walk, shopping and restaurants. Best place to be in Key West

Khuyết điểm: Coming Home!

Ưu điểm: Proche de tout les services et le 4-7 à 5,00$

Ưu điểm: The location was perfect, right by the marina behind The Schooner bar. The concierge, Suzy, who we discussed trips with and subsequently booked the trolley, a jeep and a sunset cruise, was extremely helpful and knowledgeable

Khuyết điểm: We didn't eat at the hotel but were disappointed that on our last morning the restaurant was closed so we couldn't get anything to eat or drink. No facility in the room to make tea, only a Keurig machine. Asked for a later check out by an hour, answer was no...despite the staff cleaning our room on other days in the afternoon

Ưu điểm: breakfast was good - Hamburger great - pool bar made sandwiches to go for fishing - Karoline was especially helpful Overall staff was very friendly and helpful - Beds very comfortable - bathrooms big and clean - TV Fridge worked well - was quiet at night - new AC system Location was perfect for me as I was going to harbor each day - and not a bad walk to Duvall

Khuyết điểm: Coffee maker was really gross had stuff floating in water tank - left a note no response - took a while for them to replace it had to go to front desk Had to have sheets changed once On Check in Changed me into a room - for a charge - apparently booking often chooses handicap access rooms - never saw one but they said for $20 Day upgraded me to "better" floor and room They offered some discounts for upgrades and discounts by email which I was interested in but didn't take - then they weren't available on check in - so take them if you want

Ưu điểm: I enjoyed my stay the staff is amazing.

Khuyết điểm: That I had to leave.

Ưu điểm: Superb bedroom set ups lots of room beautiful . Staff were excellent from cleaning to reception. Free bus service to heart of key west and all drivers were fantastic. Food was tasty but a bit over priced we ate once at lunch time would have done more if prices were lower. Views from rooms fantastic. Noted every night guy out with torch looking over Marina checking boats at midnight. A bit of an activity programme on offer daily from pool movie to bottle decorating. Did get a bit of discount when I mentioned on checkout about the pool cleaning as well as disruption of school kids every day. This could be an ace hotel with a bit tweaking in some areas.

Khuyết điểm: The pools were dirty .. we spoke with the guy who filtered them as one was so bad when we looked the filter was blocked with hair and reeds from trees. Not sure putting a bag of salt in is the answer it's the filters that need looking at. Ice creams at just under 7 dollar each is just robbery. Jelly fish in the marina so not sure of paddle boarding although kayaking great... They allow day passes in to use the pools so can be extra busy around the pools we experienced this every day and it's not really what you pay for... I did suggest possibly giving 1 pool solely to visitors if that was what they wanted to do but if you want a system to watch as it wasnt quiet. 3 out of the 5 days we had a large group 20 plus French teenagers get into the pool each day and have the French teacher play pool games for hours loud splashing phones as the proximity is so close. No regard for others as they competed against each other. There were no staff at all to speak with the teachers and help alleviate this problem hence slot of people left as soon as they arrived every day.

Ưu điểm: It was beautiful landscape and bathroom

Khuyết điểm: Yes its not really that great of view of the ocean unless you get 3rd floor all you see is a marina we actually had to move rooms

Ưu điểm: Upon entering my room, the first thing a noticed was the fabulous view of the marina and the well kept grounds. The bed, linen, comfy robes and toiletries made our stay relaxing and enjoyable. The entire floorplan as well as the attention to detail is commendable.

Khuyết điểm: I was a bit shocked when the front desk charged me a pet fee of $70 for my small dog. I did not see this on your website.

Ưu điểm: It’s hotel where you want to stay longer! All was like 5 stars! In Oceans Edge Key West we received perfect service, corresponding to the 5 stars hotel, the interior and exterior of the hotel is very elegant , flawlessly clean and quiet place, delicious shrimps and calamari in the restaurant, amazing sunset views, comfortable pools and areas, and truly cozy island life.

Khuyết điểm: impossible to find flaws in perfect place for relax )

Ưu điểm: Place was awesome. All staff members were excellent, especially the bartender

Ưu điểm: The neighborhood is horrible.

Khuyết điểm: The neighborhood.

Ưu điểm: It was our first visit on key west and this hotel is part of our best choices . The staff is super friendly and helpful. The room is really good and clean, do I mention how quiet is it ? At the end of the day, we can relax and prepare ourselves for a next beautiful day in Florida Keys. They have a efficient transportation to key west. It’s helpful : no worries to drink and enjoy your night. Date of stay: August 2019

Ưu điểm: The pool are very nice

Khuyết điểm: It took to long to clean the room one day on are trip it was not done they came to clean at 5pm

Ưu điểm: I really love everything

Ưu điểm: The views are spectacular

Khuyết điểm: Room service didnt show up one day...

Khuyết điểm: Check in process chaotic to say the least. Room key kept deactivating. Spent more time at front desk than enjoying resort! Jet ski tour was awesome