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The room decor was cute.
Everything. The service at the hotel restaurant was awful. Unfriendly staff that seemed to dislike their jobs. Rooms were tiny, shower was tiny. The “continental breakfast” was frozen waffles and hard boiled eggs. The food and drinks were insanely over priced. You can get a better bang for your buck anywhere else in key west. They advertise a “beach” but it is definitely not a swimming beach nor is it a pretty beach. We were very disappointed in our choice to stay at The Ibis.
Post Irma Visit
We arrived at Ibis Bay Beach Resort in the late afternoon. Check in was very easy and we were intrigued by the “old school” room key. The room was very cute, small, and clean. We had planned a very busy trip of sightseeing in Key West and the Dry Tortugas, so the room was just about perfect for us. We enjoyed the macaw just outside the lobby that greeted us with “Hello” when we walked up the steps and said “Bye Bye” when we left. All things considered (just 2 months post-Irma) we enjoyed our visit.
The shower was small and the water pressure low, so rinsing off was a bit of a challenge.
The convenience to the shuttle bus, mopeds, kayaks, jet ski were great! Room was colorful, seemed fairly clean. The location is far away from downtown Key West, so it was quiet. Loved the tortoise sanctuary in the unusable part of the back parking lot. Great use of property for a good cause. All the hard working outdoor staff were friendly and said good morning or Hi.
poor wifi anywhere on the property. They need to bring that up to modern expectations and expand the width and reach to accommodate all the modern electronics that are being used., breakfast in stoned crab was less than what you would expect for a nicer restaurant (food was not fresh, poorly made, not much selection. No food service until 8 am, only coffee which is self serve.) Front desk staff was stand offish, very business like. No clock in the room or necessary outlets to accommodate current 2016 needs. Bathroom was very small, lots of old dirty caulking around the tub and floor. Bay view with hammock is not private, the next door quests are only two feet away. That was very misleading on the website. Maid never came to our room in the 3 days we were there. No one told us to get maid service we needed to hang the door tag on the outside of the door requesting the maid service. We had to go searching for ice, no ice machine. Ice is all the way to the bar, stand in line with the others waiting for food service.
Shuttle into town, easy access to excursions at the service desk. Maintenance was quick to respond. Fairly quiet which was nice.
Location not really beach front... Standing shower was very small. Had to drive about 2-2.5 miles to get anywhere to explore.
great location fun atmosphere kid friendly without being cheesey/cartoony very nice staff
My wife and I came here to get away for one night. Nice rooms (old school) but clean. Staff was overly friendly and made us feel like our stay was the only thing that mattered. In less than 24 hours we used the pool , ate dinner, night kayaked on the reef, ate breakfast, toured on Jet Ski's checked out and had a blast. We had been at upscale pricey tourist compounds for 2 weeks, left one of our prepaid hotels with one bag packed and found this gem and returned to the compound the next day. Sharon at the bar/restaurant was friendly and made sure we new what to do and where to go. The food was fresh and the service was great The onsite watersport people were great and made each experience the right level for the guests. (saw a 70+ y.o. jet ski with ease) I know some rooms are smaller but rooms are for sleeping and I didn't come here to sleep! We will be back!!!
No maid service for entire 5 days stay.
Location was beautiful. Paid extra for beachfront and it was worth it. Did not use the pool. Room décor was beautiful. Concierge was helpful with maps and activities. Nice patio area where shorebirds came to visit in the morning; hammocks very restful.
No maid service. Had to ask for clean towels. On site restaurant was very pricey. Bathroom very tiny.
The staff was amazing. The manager made our stay comfortable from the moment we arrived. Everyone we met was friendly and accommodating. The pool is gorgeous and the bar is a lot of fun. We would stay there again in a heartbeat!
Tọa lạc ở Key West, Ibis Bay Beach Resort sát hồ, cách Bãi biển Nam và Bãi biển Higgs 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh.
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