Eighth Bastion- Cgh Earth

Windows in the room. Really beautiful light. Nice balcony, good air con.

I’m sorry to say it was a bad experience. We arrived on Sunday night, 4 am, and the whole check-in was absurd. The staff (I don’t mean restaurant guys – they were superb) were way too relaxed, constantly nodding and promising to fix something, but doing nothing. So long story short: 1) we were brought to a wrong hotel at 4 in the morning by a driver sent from our hotel (whaaaaat) 2) it took us another 20 minutes to get the driver back to reality, cause immediately after dropping us at the wrong hotel he went to sleep (understandable – it was 4 in the morning) 3) when we finally came to the right hotel we were given a room with a generator outside in immediate proximity to our window that made so much noise, I could hear it through the earplugs. [one hour of crazy communication with the staff about this. They claim the generator is theirs, then it’s someone else’s, then that they are fixing it, then that they will be fixing it, then that it can’t be fixed...] We had to move to a different room, by that point of time it was 5 am. 4) we went to sleep at 5 am having specifically asked the staff not to wake us up, cause we were after 17 hour long travel – the hotel staff woke us up at 10 am for no reason at all. 5) it was my birthday, so my friends sent me flowers — the hotel didn’t bother to put the bouquet into a vase, so after 10 hours of just lying on the bed in the Indian heat the flowers were semi-dead. Nice. At the end we decided 1 day at this establishment was enough and moved out. The hotel returned the money for the night we did not stay (of course for this I had to speak with everyone up to the general manager – with 4 ppl, each of which assured me they were very sorry but not one bit responsible and offered me apologies instead of compensation). At the end, the hotel also did not take any money from us for the airport transfer and apologized for what we experienced (they claimed it was not how they usually treat their customers).