Khách sạn ở Kuala Lumpur nằm gần sân bay Petrosains, The Discovery Centre

Ưu điểm: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.

Ưu điểm: Best hotel for honeymooners.. The best 3 days in kuala lumpur

Khuyết điểm: Giá đặt phòng trên booking và giá tiền chính thức trả Khách sạn không đúng, tôi phải trả khách sạn nhiều Hơn so với giá đã đặt trên booking, sau khi tôi checkout, thời gian ks giữ tiền đặt Cọc quá lâu, mới hoàn trả tiền về tk của tôi...

Ưu điểm: Comfy room. Although bathroom small. Nice pool and poolside food very good.

Khuyết điểm: Breakfast average staff at breakfast not as good as other staff in Hotel. Restaurant food good but not top class

Ưu điểm: The breakfast. There are no available breakfast for asian like me

Ưu điểm: The hotel facilities restaurants the pool the luxuriousness

Khuyết điểm: drinks a bit high priced

Ưu điểm: Location and cleanliness of the hotel.

Khuyết điểm: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.

Ưu điểm: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.

Ưu điểm: The Chinese soups were amazing. Breakfast was however expensive

Khuyết điểm: The room towels were tired.

Ưu điểm: Service

Khuyết điểm: Pool was small

Ưu điểm: Everything. Staff very friendly Food was excellent Room are big and convenient Location very good Very clean

Khuyết điểm: Nothing

Ưu điểm: Central, convenient, friendly, excellent service

Khuyết điểm: Nothing springs to mind

Ưu điểm: Staff were fantastic and location

Khuyết điểm: Room really small for the price but a bed is a bed I guess. Just about swing a cat in there.

Ưu điểm: A very professional team of staffs from reception to porters and as well as F&B staffs A pleasant stay made exceptionally comfortable by this team of committed to service staffs

Khuyết điểm: The entrance to swimming pool is not accessible for my father who is wheelchair bound

Ưu điểm: Bed was comfortable,check in was fast,staff were warm and polite.

Khuyết điểm: Enhance pool wth slide & do some pool upgrade. Breakfast was acceptable however should cater nutella for kids. TV was faulty as volume keeps turning up to max by itself & unable to turn it down. Hotel room should do some upgrade to new wardrobe as it looks old. Carpet was stained.

Khuyết điểm: The Breakfast doesn't contain Mediterranean dishes!! Unless they put more Mediterranean and Arabic dishes I will seek another hotel like Grand Hayat.

Ưu điểm: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.

Khuyết điểm: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.

Ưu điểm: Rooms are huge and comfortable. They are more like proper apartments. The bed very comfortable. Amazing pool and morning breakfast.

Khuyết điểm: Everything was great

Ưu điểm: Location is excellent and the infinity pool is definitely worth the stay. Will highly recommend.

Ưu điểm: The room was big

Khuyết điểm: No restaurant, I asked for ice, the did not have any .

Ưu điểm: Great spacious room, with two bathrooms and lovely bath, made for great bubble baths, good location

Khuyết điểm: One lift shaft was broken so it took 25 mins on one occasion to get downstairs; Pool area often busy

Ưu điểm: Nice, spacious and comfortable

Khuyết điểm: Nothing

Ưu điểm: Excellent hotel overall. Fantastic staff in the executive lounge, world class.

Khuyết điểm: Breakfast at Makan was chaotic and poorly managed. Food is good but the restaurant is completely overwhelmed for hours with poor staffing levels. Needs serious urgent attention.

Ưu điểm: Địa điểm rất tiện lợi đi lại, dịch vụ và nhân viên phục vụ tốt.

Khuyết điểm: charge fee wifi mặc dù khách lựa chọn phòng cùng với dịch vụ doanh nhân, khách book phòng non-smoking but hotel lại sắp xếp phòng smoking gây khó chịu cho khách,ko có máy sấy tóc và bữa sáng ko dc tốt. Phòng lounge ko như mong đợi.

Khuyết điểm: Tôi đã thanh toán tiền khách sạn ngay khi trả phòng, yêu cầu khách sạn hoàn trả tôi tiền đặt cọc( deboxit) ...

Ưu điểm: The staff were amazing, helpful and friendly. They went above and beyond at all times. The pool was relaxing, the breakfast was delicious. The room was large, clean and comfortable. The location was good, a short 15 minute walk to the petronas towers. The pizza by the pool was delicious - I would recommend ordering this! Made fresh in a hot stone oven. Alongside a mango smoothie, it was a truly relaxing and indulgent experience. Extra thank you to the staff for a wonderful stay.

Khuyết điểm: The lift was slow (maybe it was broken?) with some days wait time exceeding 10 minutes. At times it would take longer than 15 just to get down to the reception! Perhaps with it being Chinese New Year the hotel was extra busy. Still, please look into this for future guests as it was a significant time for us to miss out on our day when trying to get a taxi.

Ưu điểm: The breakfast spread was perhaps the best thing about the stay.

Khuyết điểm: The room was smaller than I expected. The lunch I ordered was just about okay. Somehow missed a premium feel to the place.

Ưu điểm: Staffs are extremely friendly and attentive, especially Azfar whom put in effort to remember the guest names. Room is spacious and location is great

Ưu điểm: Everything was great food people all of it.

Khuyết điểm: Nothing I disliked

Ưu điểm: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.

Khuyết điểm: The room I had felt cold in its decoration and overlooked a train line which was noisy but infrequent. The shower took forever to heat up and I used it at max temperature and it wasn't that hot. But it was comfortable & clean, so ideal for just a night.

Ưu điểm: Location and quality

Khuyết điểm: No italian food

Ưu điểm: The breakfast offered a wide range / variety of food for people from all different cultures. The staff who looked after us once we arrived were lovely and accommodating. Location of the hotel is in a fantastic spot, close to all of the sites that are of interest to tourists.

Khuyết điểm: There were issues with the plumbing in our room. I notified staff on the downstairs desk, giving them time to attend to the issue while we had breakfast. Upon coming back to our room, there was a cleaner just spraying the drains with what seemed to be air freshener. I told staff that the plumbing must be blocked, due to the shower flooding whilst in use. These problems were not fixed prior to our departure, and it is quite unfortunate given how much we spent on this accommodation. Staff are also more polite to those who are of wealth. We didn't really get the service that others received - highly due to our age.

Ưu điểm: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.

Khuyết điểm: The flush on our toilet could have been stronger.

Ưu điểm: Hồ bơi rộng

Khuyết điểm: Bồn cầu hỏng, luôn chảy nước

Ưu điểm: The rooms and the swimming pool.

Khuyết điểm: The swimming pool didn't have warmer. So water was cold, especially for the children.

Ưu điểm: Everything except room service and service in the restaurant downstairs

Khuyết điểm: Service and n the restaurant was very poor and unacceptable as per 5 star standards , I have stayed in a 3 star hotels before and have received a better service . Room service - I actually had to argue to the waiters and the operators to advice they have given me single when they should have asked for the double . Later on , when I requested the second during , my hey advised the first one was single and they have charged me for a single .. why is it so hard to get what you want without the stress. Most stressful exception , will stay in holiday in express next time which offers impeccable service !!

Ưu điểm: The pillows, heaven. Your head will sink into the pillows

Khuyết điểm: The smell of the bedsheet is something off

Ưu điểm: Địa điểm trung tâm. Giá cả hợp lý.

Khuyết điểm: Cơ sở vật chất tương đối cũ.

Ưu điểm: Service was exceptional!

Khuyết điểm: No.

Ưu điểm: The food was good, staff was very friendly.

Khuyết điểm: The room was just not bright and fresh.

Ưu điểm: The hotel is in a good location, it is clean and a very nice looking property.

Khuyết điểm: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.