Khách sạn ở Kuala Lumpur nằm gần sân bay Berjaya Times Square

Ưu điểm: Service

Khuyết điểm: Pool was small

Ưu điểm: Excellent ambience. Superb breakfast. Very comfortable room. Pool & spa great. Unfortunately couldn’t use The Bar as too smoky.

Khuyết điểm: Breakfast. Spa. Room. Beautiful deco & flowers.

Ưu điểm: The shower facilities are excellent in each of the rooms. Views from the rooms are formidable on all floors; I stayed on floor 11 and on 21. Swimming pool is excellent; not very big but really chilled and there is an adults only area to sunbathe in. Staff are formidable and so attentive to even the smallest of needs; while also being super informed of everything going on around the city. Food is excellent in the breakfast buffet and definitely worth including in your stay.

Ưu điểm: Breakfast in clubrooms lounge was great. Staff was suberb friendly and english good. Spa department was also surpricingly ok. Lounge evening coctail service was also very good. Hotel consern and fever measuring about corona virus was very good.

Khuyết điểm: Pool bar could have more staff than one person. Waiting times were very very long. Club lounge could have bit more organic options during the whole time. Room service was really slow. One night ordering red wine with two glasses took 45mins and one glass. Getting another glass would have forgotten unless called after in 15 mins. Food took over hour even thought nothing special.. and was promised in half hour.

Ưu điểm: Friendly and prompt

Khuyết điểm: N/a

Ưu điểm: We have stayed at the Shangri-La many times. From the moment you enter the impressive lobby you are made to feel special. Rooms are comfortable & clean with comfortable beds & choice of pillows. Excellent breakfast and nice pool area.

Khuyết điểm: Nothing.

Ưu điểm: Exceptional facilities and staff. Breakfast was out of this world! GREAT LOCATION!

Ưu điểm: Loved everything about this beautiful hotel. Upgraded to Horizon class upon check in, it was well worth it. Was given a slightly bigger bedroom and access to the Horizon bar/lounge. It included breakfast, afternoon tea between 3 and 5 o’clock, and cocktails and canapés between 5 and 7 o’clock. Absolutely amazing, you could also get cold drinks at any time. Live music played in the evening, Petronas Towers easily walkable, thoroughly enjoyed our stay

Ưu điểm: Mọi thứ đều tốt

Ưu điểm: Everything else was exceptional except the pillows. They were flat and uncomfortable.

Khuyết điểm: The pillows!

Ưu điểm: Excellent in every way

Khuyết điểm: Sound Prof system not good.

Ưu điểm: Location

Khuyết điểm: Very old hotel. Smells very bad food wasn’t good. Very noisy you can’t sleep at night specially if you are near the road. Not Jw Marriott standard and not 5 stars. Over priced

Ưu điểm: Location is very good. There is extensive renovation of certain areas of hotel. There is temporary Breakfast area which were ok. Toilet bowl area was cramped especially tissue holder which blocks arms. Showers are excellent.

Ưu điểm: Nice location Friendly staff

Ưu điểm: The location was the best thing about the hotel, and the rooms were alright.

Khuyết điểm: the staff in general were so rude especially the checking in counter, I didn't even saw a smile or welcome when I arrived. The check out counter is the same counter for the checking in, so there not organized add to that the waiting time, which took about 10m till i reached the counter. The housekeeping only changes sheets anything else is up to u to clean.

Ưu điểm: The food and location is really strategic. The room reminded me of Excelsior Hotel Gallia Milan. Really like the interior decorations.

Khuyết điểm: None so far but just a little precautions, there are nails poking from the carpet. Called up the maintenance and they swiftly came to repair.

Ưu điểm: Luxury and nice

Khuyết điểm: All very good, infinity pool

Ưu điểm: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.

Khuyết điểm: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.

Ưu điểm: Almost everything

Khuyết điểm: The location is a little far from any convenient store.

Ưu điểm: Suite was big and clean

Khuyết điểm: Room service only arrived after 7pm

Ưu điểm: Location is very good and roof top swimming pool is fabulous

Khuyết điểm: Although breakfast was extensive, fruit juices were not tasty. Breakfast place was not very clean e.g. tables were wiped off but still traces of fat. A pity that works in a neighboring building were going on. This was quite noisy when enjoying the swimming pool.

Ưu điểm: Fabulous stay in a good location ! We stayed in the entry level room and it was huge! Highly recommended

Khuyết điểm: TV in the room was too small

Ưu điểm: It was perfect

Ưu điểm: The room was big

Khuyết điểm: No restaurant, I asked for ice, the did not have any .

Ưu điểm: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.

Khuyết điểm: The flush on our toilet could have been stronger.

Ưu điểm: Room size Breakfast TV channels WiFi speed Walking distance to KLCC 10 min & 28 min to Pavilion

Khuyết điểm: They don’t have enough information about tours Check out was really slow Jacuzzi water was not hot enough & sauna was cold !

Ưu điểm: The staffs were friendly and helpful. The room was gorgeous, clean and spacious. Location of the hotel was great as it was near to many amenities like public transports, restaurants, and shopping malls. Totally a worth it stay.

Ưu điểm: I liked the bathroom. The room was nice and the view was amazing as it faces KL Tower. I enjoyed the view during the daytime and night time. I also like the toilet very much. The price is reasonable for this hotel room. The toilet mirror & lighting is perfect for girls who want to take nice photos.

Khuyết điểm: The service at the front desk can be faster. It takes 10-15 minutes wait in order to talk to the front desk colleagues. Hopefully the speed can increase. Also, the bed sheet had small stains but still acceptable.

Khuyết điểm: Being woken at 5.30. By an exhaust fan and alarm

Ưu điểm: Địa điểm trung tâm. Giá cả hợp lý.

Khuyết điểm: Cơ sở vật chất tương đối cũ.

Ưu điểm: Fabulous hotel, short walk to KLCC, unbelievable breakfast, comfortable room, friendly and helpful staff. Have stayed in good hotels in KLCC before but this was the best!

Khuyết điểm: Watch ou fot taxi drivers parked opposite hotel, they will rip you off if you are not streetwise. They must have a sticker on the car door saying they are metered. Check that they are, all they want to do is take you to the airport at twice the price of a 'Grab' (Uber type, download app if you intend using cars).

Ưu điểm: Beautiful hotel, staff couldnt do enough for us. Breakfast selection was excellant. Within walking distance to Petronas Towers, across the road to a metro line to get further afield

Khuyết điểm: Nothing

Ưu điểm: The hotel exceeded my expectations for the value of money charged. It was like a five star hotel. Was really satisfying

Ưu điểm: Everything about Renaissance KL was good.

Khuyết điểm: Can’t think of anything.

Ưu điểm: Loves the pool and the bed was really comfy. Location was right next to the subway station. Grand entrance and felt really nice being inside the hotel.

Khuyết điểm: Food was not great especially when you pay a fair bit. It was dead in the pool area and we were the only ones ordering food. It took 45minutes for a pizza and noodles and they didn't have any flavours. Defined recommend eating out.

Ưu điểm: The hotel is in a good location, it is clean and a very nice looking property.

Khuyết điểm: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.