Dekuta Hotel

The stuff tried their best to solve issues.

Broken condicioner in "superior room" and contruction working at night in front of the balcony. Grey towels. Poor breakfast.

The location and pricing and comfort.

My money was stolen from my wallet left in the hotel room. The management placed the blame on myself saying that i might have spent it. but i did not. the sum was 30sgd in IDR which was 200,000. Although it was a little, it was my money in the wallet that i had put aside and not touch. I have two wallets. The management did nothing to recover an unhappy guest and said something along the lines of "the cleaner is earning 3000,000, what is 200000 to him. they only recovered this issue after I asked for some form of compensation as i wasnt satisfied. they then gave me free airport transfer back to the airport.

my stay at dekuta is great... friendly staffs,gd location,easy access to other places,abt 20 mins to airport if there's no traffic.

not convinent if u have elderly or people who have problems climbing stairs as the hotel do not have lifts.

the food of the restaurant and the swimming pool

the room had always bad smell coming from the bathroom, very unconfortable. No pool towels, always they said finished.