Khách sạn ở Kuta nằm gần sân bay Kuta Square

Ưu điểm: The hotel is conveniently located near the beach & mall. Room was spacious and breakfast spread was great. We loved the pool & Taboo for the children's activity. This is our 3rd visit to Hard Rock hotel.

Khuyết điểm: Not easy to take metered taxi out of the hotel, frequently have to wait. hotel seems more keen to promote in house transport.

Ưu điểm: Most of the staff were friendly the beds and the pillows were comfortable, it’s good for a family visit for a few days.

Khuyết điểm: Kicked out of gym by staff member for having child sitting in reception area of gym, hotel pool under construction, followed to our room for payment if iced coffee at breakfast buffet coffee should be free toilet absolutely stinks of dirty water and urine, had changed rooms for musty smell of air conditioner.

Ưu điểm: Breakfast

Khuyết điểm: Not relaxing at times but that is the reality for most parents

Ưu điểm: The location was amazing and the facilities really added to a fun time. The staff was excellent. Really cool place to stay. The drink specials were great.

Khuyết điểm: The advertisement shows the waterslides, but they are tiny in comparison to the picture. The food is very expensive too, in comparison to places in Bali.

Ưu điểm: Pool, staff and proximity to beach. We could not use many of their service due to time constraint.

Khuyết điểm: The room was a bit small for a family. No place to eat if room service is ordered. The balcony was just where three adults can just stand. No complimentary drinks for kids inside room, like hot chocolate or cookies. They put boiled ground nuts for nachos.

Ưu điểm: Location, clean comfy beds, great breakfast. Beach, food, shopping, and entertainment within a short walk

Khuyết điểm: Too many people for my taste and a bit loud with all the music.

Ưu điểm: great room and location.

Khuyết điểm: The bathroom has not air suction function and it can smell after someone use it. The balcony has no clothes drying poles / facilities. All my swim wear has to drip in the toilet.

Ưu điểm: Location Service Atmosphere Décor / Good clean Rooms Food Pretty Much everything else

Khuyết điểm: I have stayed here multiple times - No real negatives, although drink prices at centre stage bar are a little high to other places in Kuta

Ưu điểm: Fabulous updated renovated rooms Always friendly staff

Ưu điểm: 5 stars customer service- made us feel special. Amazing respect and genuine caring and lovely people.

Khuyết điểm: All good!

Ưu điểm: Great swimming pool.

Khuyết điểm: Omelet lines were a bit long every morning.

Ưu điểm: The Air conditioner was not working and every night we had to call for maintenance person to fix it

Khuyết điểm: There are no drawers for clothes to store in room

Ưu điểm: Infinity pool was wonderfull. Location of hotel is nearby the surf area. Breakfast was delicious.

Khuyết điểm: 7/24 room service is not avaible. Pizza was not good.

Ưu điểm: Vị trí, và view rất tuyệt .

Khuyết điểm: Gần như là không có .

Ưu điểm: The pool and the view was great! The staff from the hotel staff to the spa staff were all incredibly friendly. I got a lot of recommendations of places to visit and where to eat. The buffet breakfast was well balanced and they had a great assortment. Overall, a wonderful stay in Kuta amidst the frequent rain!

Ưu điểm: Swimmig pool was fantastic. Staff was very polite and all services were on a good level. Room is clean.

Khuyết điểm: We were ordered in advance 2 transfer for me and my sister. One for 31st Jan, another one 1st Feb. 31st Jan - everything was ok, taxi driver was waiting in the arrival area in the airport. But 1st Feb it was NOT OK. Taxi wasn't ordered. I called to the hotel guest relation area and it tooks 1 hour 20 minuts to find the way how to dolve the issye eith taxi. Firstly when I first time called the girl on reception didn't understood what I mean and askedmeto csll 5 minutes later. Then i had 3 different conversations dirh 3 different people snd each of them asked me again and again to explain (I don't know why they can't talk with each other?). At the end of the conversation I got very "great" advise from the hotel manager - to find a taxi by myself fue to the person who ordered for taxi for us is not available. It means that I need to wait aditionsl 30-40 minutes in taxi queue due to many passengers were landed at this time. After said that I can't and wating - FINALLY got ananswer that I was waiting - taxi will come in 15 min. I understood that mistakes can happen, but at the same time I also expect that staff who is working at the hotel will be open to their guests to solve the issue and don't spend too much time to explain the reasons why it wasn't happen. The positive part which I didn't expect after - manager guest relation called me after I arrived and said that they will compensate it and I don't need to pay fir taxi. Thanks for that! I would like to wish you be a bit more reactive in case of that kind of issues.

Ưu điểm: Friendly staff were very nice

Khuyết điểm: No table space in bathroom No table space in roommates

Ưu điểm: Staff reception and breakfast staff in particular

Khuyết điểm: I like to sleep with a top sheet not a heavy quilt. You have to set AC on max and than still too hot under Quilt. A few years ago it catered for western and Asian guests very obvious it's focus is purely Asian. Not attractive to Western guests as previous say 5 years ago

Ưu điểm: Location was excellent and across the street from the beach

Khuyết điểm: Room was small with minimal facilities.

Ưu điểm: Staff was very nice and polite. Hotel lobby, restaurant, bar and swimming pool great. Room was clean and modern.

Ưu điểm: The hotel was great! Rooms, facilities, staff and ocean views. Thei would absolute stay here again. The breakdown is amazing too.

Khuyết điểm: It would have been nice to have a double of queen bed instead of two twins but it worked out.

Ưu điểm: I BOOKED TRANSFER FROM AIRPORT TO THE HOTEL. NO ONE TO MEET ME AT THE AIRPORT. MY ROOM OVERLOOKED THE SATELITE DISH, I BOOKED A GARDEN VIEW ROOM.

Khuyết điểm: VIEW AND AIRPORT TRANSFER AS BOOKED. SHEETS NOT CHANGED ONCE. I STAYED FOR 8 NIGHTS, FROM SAT 19TH UNTIL SUNDAY 27TH OCTOBER.

Ưu điểm: we have stayed at ramayana on 4 occasions it is a very good hotel right in the centre of kuta

Khuyết điểm: nothing

Ưu điểm: - pool - service - spacious room - courtesy of staff - landscape

Khuyết điểm: - bathroom floor not so clean - bathroom needs a make over

Ưu điểm: Room pool restaurant, amazing, friendly stuff, great atmosphere.

Khuyết điểm: Receptionists are used to old folks checking in dressed up, they were quite surprised with some of our requests.

Ưu điểm: All my second in ramayana super awesome.

Khuyết điểm: Nothing

Ưu điểm: have a great location and pool.

Khuyết điểm: room was very old, found dirty Pillows, broken bath and leaking water. if you decide to eat in the hotel then you will be eat only Seafood restaurant. poor sucured everyone from street can get into the hotel through the restaurant.

Ưu điểm: Amazing view

Khuyết điểm: Payment issues debit card not accepted for booking

Ưu điểm: It was in a good location ok kuta beach

Khuyết điểm: Wasn't cleanly. No balcony. Lacked modernology.

Ưu điểm: location was great. close to city centre, overlooking the Kuta beach. Very nice compact swimming pool.

Ưu điểm: Place was nice and breakfast was good !

Khuyết điểm: NA

Ưu điểm: không có

Khuyết điểm: không có welcome drink; không quan tâm đến khách hàng

Ưu điểm: Rooftop was nice, it is just next to the beach, central.

Khuyết điểm: The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.

Ưu điểm: bed was very comfortable

Khuyết điểm: the bathroom lacked privacy

Ưu điểm: The property was within walking distance of many restaurants, shopping centers, and the beach. Close driving distance to airport, as well. The staff was very accommodating and friendly.

Ưu điểm: Rooms too dark. Couldn't open curtains if you wanted privacy.

Khuyết điểm: The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again

Ưu điểm: Phòng rộng rãi sạch sẽ , thái độ nhân viên rất tốt và nhiệt tình .

Ưu điểm: We loved our stay. The room was clean and comfortable. We stayed in the back building and it was really quiet. Lots of options for breakfast and the staff is really friendly. We also enjoyed the pool and outdoor facilities.

Khuyết điểm: Nothing!

Ưu điểm: Had stayed for have month, like the big swimming pools, warm water & good location & nice breakfast.

Khuyết điểm: Staff work in the reception could be more friendly

Ưu điểm: Room was big, bathroom even bigger. Beds was nice n soft with plenty of pillows. Pool was awesome, with games to play. Breakfast was one of the best I've ever had. 2 min walk to anything and just around the corner from waterbom park. Highly recommend

Khuyết điểm: Nothing. Loved everything

Ưu điểm: Staff were lovely and very friendly, service was good, rooms and grounds clean and how I expect a hotel to look at the rear.

Khuyết điểm: Major reconstruction we weren't told about when we booked, if we had known the front and a whole 3 storey wing were being constructed we wouldn't have booked there. We had to enter of the rear alley.

Ưu điểm: Staff was great

Khuyết điểm: Linen stained, amenities tired, pool was dirty, they don't tell you about charging a bond on the room

Ưu điểm: Location

Khuyết điểm: Breakfast Pool Green and noise

Ưu điểm: Buffett breakfast was amazing and we filled up for the day that we didn’t need to find lunch. Air conditioning was superb.All of the staff are so friendly,polite and always willing to help.

Khuyết điểm: Better lighting at the mirrors for applying makeup.

Ưu điểm: the staff are very friendly and the service is great. AAA+++ rooms are very spacious and comfortable and clean.

Khuyết điểm: not being told there is a major renovation going, and the noice and building going on. Also the front is under construction, so we have to come in via the back alley. Also the cost of accommodation considering the renovation is not low enough.

Ưu điểm: The staff (Eka, Adi, Rakka, Artica and Susie) were absolutely amazing! They made our stay so much better! We will be coming back especially to see them!

Khuyết điểm: There was no access to the pool for the pool bar as the water was dirty and filters/chemicals weren’t working/applied. We loved access to the pool bar so those days we couldn’t go in were unfortunate and there was no offer of compensation for the inconvenience.

Ưu điểm: Great central location lots of dinning options

Ưu điểm: Everything.. staff was very helpful, cleanliness, environment, food. Everything was great. Enjoyed staying there.

Khuyết điểm: Everything was very good