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It was ok. Small beds. Way over priced.
When I had a question about the bill and called the local hotel and got Linda in accounting she was very rude! She immediately had an attitude and talked to me as if I was lying. Bad customer service!
The welcome home feeling along with a warm cookie waiting for you when you get there.
How you walk in on the second floor and the access to the rooms is ducked off by the elevators.
My toilet would not flush, my shower would not drain and the phone did not work to call the front desk for assistance. When I went down to speak with the manager, she said I'm sorry but there is nothing I can do just call where you booked and complain about us then maybe they will give your money back. They did not offer me any way to resolve my inconvenience nor did they send anyone to the room to verify my complaint. I'm glad it was just an overnight stay.
Location was good, staff was great, rooms were comfortable. Overall clean and nice
Room cleaning staff is in need of improvement. There was some hair in the shower and they only cleaned slightly during our stay. They made one bed sloppily and left the other unmade. The hotel was under major renovation so access was slowed to the entry and elevators, but it will be great when it's complete.
Great, but everything was under construction
Friendly staff, nice bar, there was live music the one night which was fun. The room was average, there are a few bars/restaurants within walking distance. Overall good experience, and I got free cookies when I checked out!
No Fridge, No Microwave Was not aware the entire Hotel is under construction, would have been nice to know before hand.
Rooms were clean and updated. Beds were comfortable.
No breakfast. You have to go to the bar and by food.
Our room was nice. It was well updated, quiet and clean. The staff was courteous and the maid was sweet. We did have to change rooms since we stayed an extra day, but it was little stress.
Our first room had a better view. There was construction as well. The front desk was kind of awkward.
One major issue...
The staff were very courteous, although at times informal. The room was clean and spacious with the standard furnishings you'd expect. Breakfast was delicious- HUGE portion sizes- quick service.
This was for an anniversary weekend, so I paid extra for a riverview room. At check-in, I was told they were over-booked on King rooms and I was asked if I'd rather two double beds. I asked if it was possible to keep my original reservation of a riverview room, I was told that wouldn't be an issue. We get upstairs and find a lovely view of the parking lot. Go back downstairs, address the situation with the front desk, was politely told there were no King riverview rooms available (despite having a reservation for one). I pointed out that I'd paid extra for the view and was told there would be no refund nor any sort of compensation. She gave some feeble statement on overbooking and attempted to divert the conversation to area attractions. I attempted to explain how reservations work/ethics of compensation when the product purchased is unavailable. In the end she smiled and played dumb and we paid extra for a view of a parking lot.
The staff was friendly and accommodated my request my second night.
I reserved a room a few months prior to my visit for a non-smoking room. When I arrived the hotel did not honor my request and gave me a smoking room since all the non-smoking rooms were taken. I guess a reservation holding certain options doesn't hold much wait. My clothes smelt like cigarettes the next day. Not cool.
Tọa lạc ở Lafayette, DoubleTree by Hilton Hotel Lafayette trên sông, cách Đại học Louisiana tại Lafayette và Cajundome 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 564 đánh giá
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Tất cả những mục đặt chỗ tại DoubleTree by Hilton Lafayette – kể cả những lần đặt không huỷ được – vào ngày 30 tháng 6 2020 trở về trước đều hợp lệ để nhận đầy đủ tiền bồi hoàn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Hilton Corporate đối với tình hình COVID-19.
DoubleTree by Hilton Lafayette nằm tại 1521 West Pinhook Road, cách trung tâm Lafayette 3 km. Frem Boustany Convention Center at the Heymann Center là thắng cảnh gần nhất so với DoubleTree by Hilton Lafayette.
Giờ nhận phòng là 16:00 và giờ trả phòng là 12:00 tại DoubleTree by Hilton Lafayette.
Có, DoubleTree by Hilton Lafayette có đường truyền Wi-Fi miễn phí.
Có, DoubleTree by Hilton Lafayette có bãi đỗ xe miễn phí.
Có, DoubleTree by Hilton Lafayette có dịch vụ đưa đón sân bay miễn phí.
DoubleTree by Hilton Lafayette cách Lafayette Regional một quãng 2,9 km. DoubleTree by Hilton Lafayette cách Baton Rouge Ryan một quãng 91,1 km.
Có, DoubleTree by Hilton Lafayette là khách sạn phù hợp với thú nuôi.
Có, DoubleTree by Hilton Lafayette có hồ bơi trong khuôn viên.
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