Pacific Edge Hotel on Laguna Beach

Lumpy bed, noisy room

Near the ocean

Stains all over ceiling. Bed and couch were very old and lumpy. Nowhere to lounge and be comfortable. When we checked in they laughed at me when I asked if any upgrades were available. Then they put us across from the valet stand, constantly giving us noise and chaos just outside the window. Between the bad bed and noise I never got to sleep past 9. Hot tub was yellow with urine. Kids were in it all day unattended.

Would not stay here again

I would have loved the beach/waterfront location if it had not been for the overcrowded beach front and hotel. This place was extremely crowded and tourist-y, more so than any other popular beach.

I did not like that our hotel check in was at 4pm. Parking was terrible and you had to pay. Right when we arrived we were stressed out about waiting for people to move in front of us, park and get into our hotel room. The room smelled like a wet dog. They gave us the wrong hotel room reservation. We over paid for a hotel room we did not get. The valet tried double charging us thinking we wouldn't notice. They also double charged us for the hotel room itself and I had to call and get it refunded. The Pacific Edge Hotel is a rip off and I believe you could have more fun and a better experience somewhere else.

Your Front Desk staff was excellent and very pleasant.

Stinky room, need to change ironing board (shakes while ironing). We called your maintenance guy I forgot what it was for. That day our other group of friends got a much better deal at one of the top hotels in your area.

It is right on the ocean with waves breaking underneath the hotel.

Could be better soundproofed

The website made the property seem more luxurious than what it was which was an updated motel on the beach.