Desert Hills Motel

They had ESPN and neighbors were quiet

Cash deposit not refunded, had to go to another motel to get keys and check in and when calling to make inquiries it always goes to voicemail

Nasty nasty nasty

Everything

Absolutely nothing. Worst experience I EVER had

Extremely poor customer service, unprofessional staff all around a nightmare

The room decor is cute but it smelled so much like old cigarette smoke. It includes a fridge and microwave.

Bad location. They charged me more money when I got there and wouldn't let me check in unless I paid it so I felt blackmailed into paying it. And it had to be paid in cash. I don't even normally carry cash but thankfully had it with me or we wouldn't have had a room at 1am. It was the last thing I wanted to deal with after just driving with a small child for 7 hours. The floor was so dirty it made our kids feet black. The pool was closed by the health department. The clerk called another customer a "dumbass" after they had walked out of the office. We had no hot water in our shower and stains on our sheets. The location is a bad area and there is a lot of noise from outside the room. The staff acted so used to receiving my complaints. They didn't care and were actually rude about it.