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Could not enjoy the hotel. we were robbed in our bedroom all the cash and Reka Checks, few hours after hour arrival (see complaint) and we changed Hotel the day after.
Few hours after our arrival we were robbed in our room (locked with the hotel key). We were at the bar for an hour and in the meantime my wallet and my husband wallet were cleaned in our room. Inclusive our reka check. Much for our dissapointment for such a welcome, the manager of the hotel was very unfriendly. She strongly pointed out to us that they are not responsible for this and she did not show empathy to our unpleasent situation. Also we were told that this never happened before....and just by chance another woman that pass trhough the reception heard my compliant and she told me that at the same time she was also stolen in her room (cash, a ring and a necklace). Never happend before? Police from Bellinzona registered the theft.
Very simple and nice, pool and sun a beautiful room for 2 incl. a kitchen in the center of Locarno a throw of stone from Piazza Grande...!
It is well located.
I asked them a room with a lake view, they said and charged for that. There is no such thing there. Because it is not a tall building,The view from the rooms are the trees and the swiming pool.
The central location with swimming pool
the garage far too narrow and the bikes ina bad shape
I liked the friendly atmosphere. The spacious room and the airconditioning as it was very warm weather. The balcony, view of the lake. The restaurant with the terrace was very nice. Breakfast was very good. Childfriendly without noticing too much.
the bathroom was outdated and smelled in the morning .
The breakfast buffet - very extensive
location, size of room
decor could be updated
Location, size of the room
Its an old hotel where noting has been done since 1960. Furniture very very poor, old and dirty. Rooms the same. Reception was something from a 1960's horror story. Totally dreadful hotel.
Tọa lạc ở Locarno, H4 Hotel Arcadia Locarno trên đường ven sông, cách Quảng trường Grande và Sòng bạc Locarno 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 1.470 đánh giá
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