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Location near tower hill is perfect place to get around London
Had to call to get room cleaned late in the day
The location was amazing!
The air blew warm air so it was quite stuffy.
Can't wait to return!
Loved everything about this place from the super helpful and friendly staff to the pool and decor. Complimentary Breakfast was plentiful; hotel was close to the Tube.
Wish the pool hours were extended for older children, as my 10 year old was limited. The meal we had in the bar wasn't great but I found that to be the case in general with food in England.
A very lovely hotel
It is a very clean hotel with onsite restaurants. I enjoyed the pool and spa.
I had to walk through the lobby to get to the spa from my room because of the room location.
If you want to be close to the main attractions, t
The location is steps away from Tower Bridge, Tower of London and the tube. The staff was friendly and professional. Property was clean. Service to the room was done well and timely. With London just outside the door, we did not eat at the hotel. Did have a drink and everything was fine. We were there for a four night stay so I thought we should have had a better view from the room but since we were out early and back late, I guess it did not matter as much with this stay. I would stay here again.
Not much to dislike. It was a nice stay.
The rooms were perfect with a gorgeous view, and the staff couldn't have been nicer. Highly recommend
Great location for financial district and public transportation! The staff was helpful, especially when I arrived early morning for meetings.
Our room didnt have a particularly nice view.. Outlook underground/tube train. Room was quite small compared to usual double rooms which we have stayed in.
The hotel was in an ideal location for our recent trip to London.
I asked for late checkout which was agreed and then a call to remind me one hour before. The call did not come and I was charged for an extra hour!
The location within the city was excellent. great views of the Tower and Bridge. Staff were very helpful and polite.
I did expect a little more from its 5 star rating. the beds were not turned down at night and some items I ordered as room service were not cleared away until we checked out
The staff were pleasant and it was nice to have access to a pool
Pool could have been open longer hours and spa services were prohibitively high in price
One of the few hotels that actually had a pool and sauna etc.
The view, unlike the website pictures I got the view of a building and railway line. I then learned that I had booked a standard room and not executive.
Excellent value for money. I requested some extras as a surprise for my fiance's birthday and everything was dealt with perfectly by customer services at the hotel. We were also offered an upgrade to an executive room for only £30 and had a fab view of the Tower of London.
Clean hotel, good facilities, nice rooms, good shower, upgraded for free upon arrival.
Check in felt a little like they were still trying to "sell" something to you despite you already having booked the hotel.
Lovely hotel, Top location especially for Tower of London etc....right next door Pool and sauna/spa/steam room outstanding
Tube closed for engineering works happens regularly on the weekend nearest tube is Bank £6 in cab. Also the hotel blocked £150 on my card and then took the £100 room fee but still have not unblocked the £150 deposit. Poor
Good Location for City visits Nice Sushi bar!
Small rooms & very expensive breakfast (not sufficient value for money)
Tọa lạc tại trung tâm Luân Đôn, Leonardo Royal London City - Tower Hill, cách Tháp London và Cầu Tháp 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng và dịch vụ nhận phòng cấp tốc.
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