easyHotel Paddington

I paid 540 pounds three nights, two double rooms with a window, I requested by booking.com that they will be well ventilated and that they will be not located in the underground. Upon arrival given us two rooms in the underground, with interior windows, that is not a window! the smell was disgusting, very humidity and wet. Immediately I asked to change both rooms and they denied it. They said I should send an email direct to the hotel because they don't receive the booking.com requests, and they need the email to change the rooms the next day. The first night we slept in rooms in the underground, there was not ventilation and a lot of humidity, the room had cockroaches and the bed had fleas, disgust. ( see the photos) The second day in the morning I requested a change both rooms to the first floor, they only changed one to the first floor, and the other room moved to the ground floor, without air conditioning and with an interior window, they offered me a fan to ventilate the musty smell. I could not believe that was happened, in that moment my patience was running out, I almost cried. I begged for a change the room to the first floor, I stayed with my parents who are elderly and have health problems. Finally, they agreed to change both rooms to the first floor with a window to the outside street, the rooms were clean and more comfortable, although very loud. I have been to Easy hotel in Frankfurt and Zurich, I had never had such a bad experience. Conclusion, look for another Hotel. Easy Hotel Paddington is poorly managed, disgusting with cockroaches and fleas.

Centrally located, close to bars, bus and underground stations

There were no clean bed sheets or pillows cases, the room smelled like urine. There was human hair on the bed. The staff did not bother to clean after the previous guest. We had to sleep on the same bed sheet, as some one before us. Again, you get what you pay for, but the room lacked basic sanitation requirements.