Four Points by Sheraton Los Angeles International Airport

We had two rooms, both had been recently shampooed and the carpets were still wet and the room had a very strong chemical scent. When I first went to book rooms on Kayak, the price was $119.00, but ended up being $140 each. I didn't think the staff was very friendly. Only one of the three elevators was working and we had to ask where the stairs were because they weren't marked. Would not go back. Also, the shuttle was so slow picking us up at airport, we talked another shuttle driver into dropping us off at Four Points

Inconvenient

It had the aesthetic for the most part, seemed fairly new. Close to airport

When you book they regret to inform you that you have to pay $30 to park your car. The rooms don’t be have windows outside but to the hallway, which is awkward. Food was left outside of a room for the duration of my stay even though maid services were coming by - they knocked on my door 8am to try and clean. Would not stay here again

Nothing

Worst staff ever was not good at all

nightmare

nothing

I arrived 11:30pm, as planned. The hotel acknowledged that I had a prepaid reservation, but said: NO ROOM. NO REFUND. NO OFFER TO PROVIDE A ROOM AT ANOTHER PROPERTY (it's Starwood, which has 1,000 hotels in L.A.). Avoid at all cost.

the facilities

They did not serve nachos anymore in the bar (like last year) and the stella beer we ordered was finished. The waitress said this was because of a new management (Concerning the nachos).

- we were surprised that we had to pay extra $12 for parking I dont remember if this is included in your website information. If not - it should be added. Question 4 we have chosen the hottel for it's rate and location - near the airport since we had early flight.

nr the airport

breakfast too basic

The pool. The breakfeast in the restaurant.

I felt that the breakfeast price was too high. Also, they should have an option "children" on their breakfeast menu, as typically children will not eat much, and often it will simply be cereals.