Khách sạn ở Lourdes

Ưu điểm: The staff were so helpful and it was such value for money and the rooms were great.

Khuyết điểm: Nothing to say was great

Ưu điểm: Friendly receptionist. Good facilities, wifi internet service good. Room was clean and comfortable. Breakfast was good, fair selection. Good location to the Le Grotte (main purpose of our visit). Overall hotel was good value, will recommend to others and will return.

Khuyết điểm: v. good in room internet service (but time limited), not a major problem though provided that the receptionist was available.

Ưu điểm: Lourdes was quiet at our time of visiting. Enjoyed a great drive up. To Pontiac d'Espangne. The staff were helpful and it was good to have a refrigerator in the room.

Ưu điểm: The staffs were very friendly and accomodating. In fact the sales manager could speak 11 different languages... definitely a great asset to the hotel and trememdous comfort to overseas guests.

Ưu điểm: only criticisim is that the hotel reception closes at 8pm.

Ưu điểm: The staff were very friendly and helpful

Khuyết điểm: The room smelt of cigarette obiously somebody smoked in there as we are none smokers that bothered us very much we should have been told. the pillows were the french ones which were uncomfortable

Ưu điểm: Peaceful area, friendly staff, nice breakfast.

Khuyết điểm:

Ưu điểm: It is the hotel's location. Easy access to the city's main attraction which is the Shrine of Our Lady of Lourdes and the bus/train station's five minute walk. The staff was very helpful.

Khuyết điểm: Nothing

Ưu điểm: It is iedally located and clean.

Khuyết điểm: elevator, heater

Ưu điểm: The price. 69 Euros covered room, a breakfast for 2, and parking (reserve the parking--that part of Lourdes is a parking nightmare). It's quiet and away from the streets that are filled with pilgrims buying trinkets. It's about 1.2K from the action, so walkable.There's a laundramat about 400 meters away at 55 Rue de Bourg. Wi-Fi is free.

Khuyết điểm: For the price, do not expect a large room or fancy fixtures. Also, only one electrical outlet outside the bathroom. I would recommend it only if you are looking for an inexpensive place to stay.

Ưu điểm: The dining room was pleasant

Khuyết điểm: Bathroom was rather basic and you had to hold the shower as no wall hook. We would have liked to have eaten in their restaurant, but could not as they said you had to book in advance even though the restaurant was not full.

Ưu điểm: Value for money, and warm welcome

Ưu điểm: Location was good

Khuyết điểm: Staff were unfriendly and disinterested

Ưu điểm: Staff are very helpful and courteous. especially nite staff. I feel bad idid not give tips for house keeping and day stafff, I was excitted that finally the airport open and I forgot. I wished its closed to the airfprt, I could stay there or recomend.

Khuyết điểm: Too far from the airfort, I have to pay 65.00 euro for one way.the face in the bad room tiles is scary. I tried to ignore while im showering. my friends complained that too.i used the phone to call airline bec.if its open, iwas charged 3x. airline put me on hold too long, its not my choice

Ưu điểm: the hotel was central for everything.

Khuyết điểm:

Ưu điểm: Great hotel staff...very friendly and the service was first class.

Ưu điểm: Convenient. Visit the Grotto in a short distance. Right in the center of shopping area.

Ưu điểm: Value for money, proximity to the Lourdes Shrine

Khuyết điểm: None

Ưu điểm: I like the location and a frinedly staff, but the room is stuffy.

Ưu điểm: The sheets and towels were clean. It was very close to the grotto which was convenient as we had gone to visit the shrine at Lourdes

Khuyết điểm: It was very noisy.

Ưu điểm: Just the fact that it is just a few minutes away from the Sanctuaries and restaurants are near.

Khuyết điểm: It was stinking in the bathroom the first time we entered, and stayed that way until we left! i cant say it was clean anywhere, even the stairway. it was only the lobby that was bright enough to see! carpets are dirty, room was dark. never to stay here again and not to be recommended.

Ưu điểm:

Khuyết điểm: The room very very small and was not clean

Ưu điểm: Friendly English speaking staff

Khuyết điểm: The breakfast was hardly a breakfast.

Ưu điểm: Its location which is only a walking distance to the Sanctuary & in the main street (for shopping)

Khuyết điểm: Room size and comfortability (too small)

Ưu điểm: The room had a big balcony facing the main road , wonderful to sit and sip wine and watch the world go by. Excellent location.

Khuyết điểm:

Khuyết điểm: bonjour J'ai eue un souci avec ma réservation: 2446572. En effet, j'ai réservé dans un hôtel 5 étoiles et la chambre ressemblait à 3 étoiles. Deux petites serviettes et pas de grande de bain... étaient dans la salle de bain. Les réceptionnistes ne disent pas bonjour, ni au revoir et limite désagréable. D'habitude dans un 5 étoiles , il y a des groom pour porter les bagages. Je me demande si les réservations sur votre site sont des chambres bradés par les hôtels et qu'il en ont rien à faire de ce type de clients.......... cordialement

Ưu điểm: The grad welcome by very friendly staff. And a glass of champagne. Unbelievable! Byron took me to my room that is exquisite and has a great view of the city. Excellent place. I recommend highly. Let me check out late and got a taxi for me. Thanks.

Khuyết điểm: Nothing to complain about.

Ưu điểm: Beautiful view from our room of the hills and the church at the Lourdes grotto. Excellent dining room and cafe for dinner and breakfast.

Khuyết điểm: Good for a short stay.....room very small but comfortable and a fabulous view

Ưu điểm: Staff was very fRIENDLY....

Khuyết điểm: Room alittle too small for a family of three,,,,,,,,,,,need a bigger room when traveling with family

Khuyết điểm: i felt the room that i was in was atllittle small as im a tall person!!!1

Ưu điểm: The hotel staff was very helpful the car parking as the hotel is in the city center without this parking its a problem good breakfast

Khuyết điểm: Its not very importent but I booked two double rooms but I got two twin bed rooms. That toillets in these rooms where terrible too small we have to keep the toilet door open when we use the toilet.

Ưu điểm: Centrally but quiet hotel, with an excellent 'gourmet' kitchen. It is fully word it 4 stars. Also the internet-service, which is available at the reception (free), we did appreciate a lot.

Ưu điểm: friendly staff

Khuyết điểm:

Ưu điểm: the stuff is very freindly

Khuyết điểm: you can hear much noice from other room

Ưu điểm: convenient location and parking

Khuyết điểm:

Ưu điểm: The View, it's closeness to the Shrine

Khuyết điểm: room smelt a little musty

Ưu điểm: Location

Khuyết điểm: Very dated

Ưu điểm: Location is good. Not far from the train station and not far from St. Lourdes.

Ưu điểm: la posizione

Khuyết điểm: no hall , no bar

Ưu điểm: The staff were helpful, and the room was neat, tidy and clean. The restaurant had good food although a bit pricey.

Ưu điểm: Closr to tube

Khuyết điểm: Not good for family,

Ưu điểm: warm and friendly greeting by hotel staffs. Clean room and toilets. breakfast and dining. Availability of beverages at all time.

Khuyết điểm: linited space and the single beds in the triple rooms were too narrow for adults.

Ưu điểm: Staff spoke very good English and were very friendly and helpful - excellent Receptionist!

Khuyết điểm: This was a basic hotel - clean and comfortable, but not luxurious.

Ưu điểm: The rooms are basic but clean and have fantastic vies over the mountains. Reception is also clean with access to the bar and dining area. Staff couldnt do enough to help and were polite, civil and friendly at all times.

Khuyết điểm: The area is in the centre so can be quite noisy with any revellers! We had the windows open as it was the peak of summer but when closed it wasnt a problem and wouldnt stop us returning anyway.

Ưu điểm: the room was clean. we checked out 2 days early due to poor location.

Khuyết điểm: we checked out 2 days early. there is a pub below the hotel and the patrons party until 2am. there is no air conditioning in the rooms and we did not sleep at all as we had to keep door open for air and the noise was unbearable.

Ưu điểm: no air con no fans very noisy

Khuyết điểm: no air con or fans booked double room got twin not happy

Ưu điểm: Location of Grotto, restaurants and shops

Khuyết điểm: Breakfast seating arrangements could be improved

Ưu điểm: We like the views of the mountains and the river from our hotel room.

Khuyết điểm: Need to update the carpet and decor to make it more cozy and elegant.The decor in the rooms is very spare and the rooms feel like you are staying in a school dorm. Provide double /queen size beds for married couples, tissue and more amenities.

Ưu điểm: location

Khuyết điểm: size of beds . smell in bathrooms.

Ưu điểm: Very friendly and helpful reception. Good central location.

Khuyết điểm:

Ưu điểm: Clean, very good location, very helpfull staff.

Khuyết điểm: There is nothing we did not like

Ưu điểm: Family oriented, friendly staff & proximity to the Grotto, easy walking distance. We satyed in this hotel 5 yrs. ago, this is the reason why we came back. You have improved so much with your services.

Ưu điểm: The location was excellent and the hotel staff very friendly and helpful.

Khuyết điểm: The room was smaller than expected, more in line with a 3 star hotel than a 4 star. We were at the back overlooking an alley so it would be worth requesting views over the river as they are lovely.

Ưu điểm: Staff are fantastic, very helpful and always willing to help out at all costs.

Khuyết điểm: Food is "too good". Let me explain, whilst the food (main menu options) are super they are too much 'nouvelle cuisine'. It would be great if the hotel could serve a more 'rustic' menu offering typical local cuisine. I prefer 'normal' down to earth dishes rather than top of the range items.

Ưu điểm: All was satisfactory, but the breakfast options were expensive, so we ate at a cafe over the road.

Ưu điểm: The convenience of its position in Lourdes. The staff were all charming and helpful

Khuyết điểm: The resaraunt was pretentious and overpriced

Ưu điểm:

Khuyết điểm: The restaurant service was good but the food below expectations

Ưu điểm: close to the Grotte, just walking distance

Khuyết điểm:

Ưu điểm: The location, definitely. The grotto is literally 3 minutes away. Comfortable, if sparsely furnished, rooms.

Ưu điểm: Spacious comfortable room, beautiful view from balcony, very grand reception area, spotlessly clean, helpful reception staff who spoke perfect english.

Khuyết điểm: Our rooms did not have suitable walk in showers as stated and then we were moved to a two level room with a difficult stair access, where the shower on the upper level had only cold water on two of the mornings. Also on the Sunday evening our table in the restaurant although booked in advance was not available and we had to sit by the side of the through-way which was very noisy and the manager did move out table after our first course but we were not served the food we ordered after 45 minutes and had to leave before desert as the restaurant so so full and having problems dealing with the numbers.

Ưu điểm: Proximity to Lourdes Domain

Khuyết điểm: It was very noisy late at night with pilgrims in bar till 3am. My mother & I couldn't sleep.

Ưu điểm: Location was excellent

Khuyết điểm: It was all ok except Internet available only on the hall

Ưu điểm: fabulous view of the river and suroundings

Khuyết điểm: entrance & exit of parking

Ưu điểm: more convenient

Khuyết điểm:

Ưu điểm: Staff were very friendly and helpful, hotel was very clean and comfortable

Khuyết điểm:

Ưu điểm: Nothing, even the breakfast ,which we had to pay in advance was very poor .

Khuyết điểm: Far to expensive for what you get plus the wrong info from Booking.com

Ưu điểm: We enjoyed the closeness to the Lourdes Sanctuary.

Khuyết điểm: There were two very loud parties on two nights of our stay. We were on the 4th floor and were kept awake. When we asked for the music to be turned down they replied no until I went downstairs and yelled at them. Also, the pool was shut down for 2 days which is why we chose the hotel.

Ưu điểm: Prime location, across the street from the train station and very close to Lourdes Grotto. We took the TGV from Barcelona and had two transfers. Lovely staff. Excellent buffet breakfast. Lourdes is heavenly and one of the highlights of our 14-day European trip.

Ưu điểm:

Ưu điểm: Very close to TGV train station in Lourdes. Beautiful exterior facade in historic old building. Well maintained and very clean.

Khuyết điểm: Small, poorly decorated rooms with uncomfortable beds. Long walk to Lourdes Grotto and not close to any decent restaurants.

Ưu điểm: close to the train station,front desk is open late and the staff are very helpfull.nice view

Khuyết điểm: nothing

Ưu điểm: Only the fact that it's close to the train station.We have booked a triple w/ 1 extra bed as stated per hotel policies & wrote this in the remarks section & asked for confirmation (2 adults & 2 kids), but nor Booking.com nor the hotel manager have read the comment or took it into consideration, so upon arrival & after a long journey from Paris, the assistant manager told us that they can't put extra bed in a triple room so we have to manage or they give us a bigger room for extra money which we didn't accept because the rooms do not match w/ the price (overpriced, extremely small versus other hotels in the area)+ it was not a decent solution at all,they should have replied to our comment for the bed before arrival so we decide on our budget

Khuyết điểm: & Not having a surprise.After long argument & keeping the kids tired waiting for more than 1 hour, we asked to talk to manager, she (assistant) told us he's not there.After insisting,he showed up & again argued & end up by suggesting a smoking room which was full of cigarette smoke & you can hardly breathe (very healthy for kids)Of course we didn't accept. We asked to go to other hotel but said they will take anyway the price for the room even if we don't stay.They had empty family rooms not stated in the site which we saw but wanted us to pay more money than confirmed upon booking.FINALLY, They gave us a room w/ 5 beds which we didn't need,on the roof, that was worth a 1 * HOTEL:shower on your knee so u don't hit your head w/ the ceiling,

Ưu điểm: Our second time staying at Best Western Lourdes especially for comfort and parking and convenience to the Grotto.

Ưu điểm: The lovely staff, patio dining and pool.

Khuyết điểm: I was a bit disappointed with the quality and decor of the bedroom, yet the bathroom was fine.

Ưu điểm: View fom the room

Khuyết điểm: As i work in the hotel business myself i was appalled to see that there was no night porter on duty during the night. I came back from being out at 2am in the morning went to my room to open the door keycard wouldn t work. I had to sleep in the lobby on one of the couches for 4 and a half hours before reception staff came in to do me a key for my room. I was so annoyed. I asked for a reduction in the rate so that was agreed on my last night. If there was a fire in the hotel i dread to think what would happen as there is no night porter on at night in the hotel.

Ưu điểm: Nice bathroom. Being able to sit on the terrace to have a drink, nice view

Khuyết điểm: Yes, the food, it was too international and not very well cooked or presented. We were 'lumped together' with a large coach party despite being independant. It would have been nice to have eaten in the other dining room, but it appearaed closed, although I did not ask.

Ưu điểm: The Restaurant

Khuyết điểm: Family room are very small and not comfortable at all

Ưu điểm: Cleanliness of rooms and staff were so friendly and helpful. Food very good. Hotel directly across from Train Station for ease of travel.

Khuyết điểm: No.

Ưu điểm: The staff. Dog friendly.

Khuyết điểm: Small overpriced rooms

Ưu điểm: Excellent staff, flat location, lovely breakfast

Khuyết điểm: Slightly dated decor but pleasant overall.

Ưu điểm: The staff were very very friendly, helpful, polite and efficient. Right from the check-in, we felt the warm welcome. There was also this one particular lady at the restaurant who, despite the demands of so many guests, always managed to bring just what you asked for - with a smile.

Ưu điểm: staff very friendly

Ưu điểm: A nice quite and relaxing place to gather your thoughts while on pilgrimage.

Khuyết điểm: nil.

Ưu điểm: Excellent

Ưu điểm: everything was excellent

Khuyết điểm:

Ưu điểm: Location is very good, room is super small. The breakfast is very limited choices.

Ưu điểm: Good location

Khuyết điểm: No parking, room cleaning service too early- 8 am.

Ưu điểm: Nothing, place needs a refurbisment.

Khuyết điểm: Internet pictures lie,as we were lone travellers I beleieve that is why we ended up in the annex and not the main hotel. It was a fight each morning to get breakfast as we were not part of a group and they didn't want to know us.The doors to the breakfast room were slammed closed just before 9 am finish time to stop us going in for breakfast. Never will stay in a vinuales hotel again. Value for money,see what you get in a Hi Express hotel for less.

Ưu điểm: Staff is very helping and kind. I reached the hotel at 23.45hrs and they were very considerate.

Ưu điểm: the close distance from the sanctuary

Khuyết điểm: the hotel has too many noices... and too many people from contingents that make me feel that they were the owner of the hotel... people was not friendly

Ưu điểm: The friendly staff

Khuyết điểm: The foyer lighting is dim and might also benefit from a coat of paint! Would recommend it on price and helpful staff

Khuyết điểm: I was disappointed. No airconditioning for a 3 star hotel??? It was summer and quite warm. Plus the room and bathroom didn't smell good. The only consolation we had (4 of us in one small room) was that it was worth mortifying while we were in Loudes.

Ưu điểm: The freindliness and helpfullness of the staff was amongst the best I have experienced in all my experiences of hotels both for leisure and business trips.

Ưu điểm: I like the cleanliness of the room, working of the shower, and the friendliness of the staff. Also I liked the closeness to Lourdes holy church and easy access to it from the hotel.

Ưu điểm: clean beds & clean towels every day staff lovely.

Khuyết điểm: rooms could do with make over very old fashioned

Ưu điểm: The friendliness and cleanliness.

Khuyết điểm: The outside noise was unbearable and if there was air conditioning in the rooms we could have closed the windows and slept through the night.