Quality Inn & Suites Beachfront

Hot water

Staff rude because we didn't book thru them. They made it clear they weren't responsible for things because we booked thru booking g.com. they didn't have anywhere in the rules a added charge for dogs. We had in our information we had dogs $25.00 each dog. We would made other arrangements.

The staff at the front desk.

Wow let me see. When I walked into the room the carpet was crunchy. Gross. The ironing board was right at the front door and full of stains. Not the first thing you wanna see. That was the first 30 secs. There was dog poop all outside the sliding glass door. We never even brought our bags in. Existed right away.

We liked the location. It was close to where we wanted to go. The young lady who checked us in when we got there was very nice. Our first floor balcony had 3 steps down to the beach. That was very nice. It was pet friendly and the beds were very comfortable. We were always able to get ice from the ice machine.

We paid full price for 2 consecutive nights. We understand that we were there at the end of their busy season and the rooms were very expensive. We paid $376 per night (plus taxes and "Room Service Charges". We got absolutely no room service of any kind. No only was the room not cleaned, the bed linens weren't changed, the beds weren't made, the bathroom wasn't cleaned and the towels weren't changed. Every building on the property was very dirty. Two people with a pressure washer for a week could have made the place look much better. Our room didn't even have a number on the door. It was written on with a pencil. Not very classy, huh? The free breakfast was acceptable on our first morning. I called the desk at about 9:00 AM on the first morning and asked how long it would be available and was told it would be open until 10:00 AM. We went to the breakfast at 9:25 on the 2nd morning and it was completely shut down. All the food was gone except a few oranges and apples. There wasn't even any coffee. There may have been hot water to make tea, but we didn't want tea. We wanted coffee. Other guests were going in with their children, expecting to get their "free breakfast" at 9:30, too. They and their kids were also disappointed. I called the desk to tell them how upset we were. The lady with the foreign accent told me all I had to do was tell "the lady" because she was still working there putting out food. I told her that there was no lady servicing the breakfast area. I told her that the food pans were gone and there was nothing there. No sausages, no scrambled eggs, no muffins, no donuts, no bagels, no toast, no cereal, no coffee. No food at the free breakfast more than 1/2 hour before it was supposed to be over. She said she would tell the manager. That didn't make us feel any better.

Central location, facility was clean.

The room was shabby and hadn't been renovated in quite a while. The housekeeping staff didn't freshen our rooms and make beds inbetween days we stayed.