ibis budget Madrid Centro las Ventas

The staff were understanding when I informed them that we were robbed of all our money and bank cards. They assisted with free breakfast. I liked the cleanliness and order of the hotel. The staff were friendly and accommodating. The staff were friendly. I liked the soft, clean towels which for me was also the right size. The shower was lovely and a reasonable size.

I was given a smoking room and was not given the option at the point of booking for a non smoking room. I felt cold at night and needed a thin blanket which I think should of been available in case guests needed to use it. The toilet was too small and I think should of been extended by at least 10 cm so the average person does not feel uncomfortable because of small space. Staff should make guests aware at point of booking in that they should take extra care of thieves in the city centre.

Next to public transportation ,supermarkets and bars restaurants

Small bathroom

It's clean and next to a metro station.

There's a personal toilet and shower, but it's not in a separate bathroom, but direct next to your bed. This gives you less privacy.

Price. Cleanliness, free fruits offered daily

Window on the road so can't be opened. What makes it worse is that the Toilet door does not close and does not have good ventilation