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it is very nice
The hotel has been very well designed and the bedroom was lovely, really comfy bed and a nice bathroom. Outdoor pool and spa were also very good. Buffet breakfast was tasty and there was a lot of variety to eat. Nice and quiet too, I had a very relaxing stay
The staff were very unhelpful and made no real effort to give good customer service. Although I had no major problems I felt that if I had, the staff would not have been too happy to help out. Its a pity as the hotel itself is very nice but the staff uncommunicative and very surly indeed
The spa is fantastic, also the pool and the room was very spacious. Food good, if a limited choice of a la carte. Pool beuatifully kept and areas around. Lovely rooms in the lobby to sit and cool down in. Lovely atmosphere overall, very relaxed. Helpful porters and waiters.
Drinks very expensive, both alcohol and non-alcohol. Only one cd was played repeatedly at the pool - a little irritating after 6 days! Welcome and welcome drink would be good. Reception staff could be far more polite, and focus on one guest at a time, and not on other guests in the queue or their personal phone calls.
Nice hotel, friendly staff. You should note that this hotel in EU standard should be 4 stars, but if you bare this in mind at the begining you will have great time. Great breakfast and pool was great.
A bit far from the medina and the main attractions (35-40 min walk)
No noise in the room. Basic hotel, nothing special but nothing bad either. Nice spa. Walking distance to town, coffee shops. Easy check in and very polite bell boy who spoke english.
Room smelt of cigarettes and burns in the carpet (Room 345). A couple of the reception girls spoke very brusquely and not very friendly but others were very courteous. A la carte menu not very exciting. Charged 170 dhms plus tax for breakfast that I did not want or have!!!
The staff were very friendly except in the Spa
Breartkfast was awfull, not enough food or drinks, no matter what time you arrive in the dining room they are always short of either, milk, juice, tea or even bread The spa you have to pay for everything except the Gym this needs to be clerified well
I liked the friendliness of the staff and the selection of food for breakfast.
I did not like to see ants crawling on a sideboard in the dining / breakfast room. Also the carpet in the bedroom could have been cleaned better when we arrived. The bathroom had no extractor fan and the bath was chipped and worn in places. The water was not very warm either, apart from first thing in the morning when having a shower.
Needs to clean up rooms a bit carpets etc
Room was excellent value. Staff was friendly and helpfull.
Internet service in room was absolutly terrible!!!!!
Food is very poor.
Atlas Medina & Spa ở trung tâm Marrakech, chỉ cách Đại lộ Mohamed VI và Palais des Congres vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 722 đánh giá
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