Marrakesh khu nghỉ dưỡng

Ưu điểm: Beautiful grounds, loads of activities, excellent food and service.

Ưu điểm: The room was spacious and well cleaned. There were several meal options throughout the day. The staff were very friendly and helpful. Free shuttle to centre of Marrakech (approx. 30 minutes journey).

Khuyết điểm: Everything was good.

Ưu điểm: breakfast great, superb choice

Khuyết điểm: didn't see any grapes on offer at any meal

Ưu điểm: The hotel has a very nice setting, with plenty of well maintained gardens to stroll through. Pool areas are nice, as are the dining areas. The biggest credit goes to the hotel staff. From the front desk, to the waiting staff, they were all fantastic and very helpful from start to finish. They go out of your way to make you feel welcome when you arrive. The location I found to be very convenient. Outside Marrakech, but not too far. 30 mins from the airport, probably about 20 mins from the city center. There are daily shuttles to and from Place de Libertie just by the medina, so it's easy to get in and out at no extra cost any time you want to explore the city. That was a major plus point.

Khuyết điểm: I was somewhat disappointed with the food options. There were a variety of dishes, but these were pretty much the same every single breakfast, lunch and dinner. It got boring after three days, as there were minimal changes in what was on offer. There's only so many times you want to have paella, pizza and such. The desserts in particular, the same selection of cakes each time. Was hoping for more variety. Same goes for drinks, as there was not much variety on offer. There is a separate Moroccan restaurant that you can book once for your stay - I found this was enjoyable and helped break up the monotony of the main service. Also felt the rooms were a little bit basic. For a four star hotel, I was expecting a touch more quality. Perhaps this is more Morocco than the hotel itself, but the TVs did not have much to offer, unless you want a cycle of news channels. Not a major issue but worth noting if you want to relax in your room. There is a mini fridge in each room, but they're empty except for a bottle of water that you get for your arrival. Felt it would have been nice for the fridges to be stocked with things you could pay for. There are mixed reviews about the WiFi on offer. On the whole, it's fine, especially in the dining areas. It was hit and miss in the rooms and by the pool, constantly losing connection. It's not the best, but it does the job.

Ưu điểm: Everything was great

Ưu điểm: This hotel was a very good choice. Everything was clean and well maintained. The staff is friendly and fluent in French and English (I’ve also heard some of the staff members speaking with guests in Spanish and even Russian). The food is tasty and there is always plenty of it. The hotel is not very close to the city of Marrakech, but there is a free hotel bus and the ride takes 30 minutes one way. In fact, the distance can be seen as a big advantage too, because thanks to it, it is possible to breath clean air. Unfortunately in Marrakech itself the air pollution and the noise caused by the traffic seem to be a serious problem.

Ưu điểm: The staff were really friendly and made our stay extra special. Beautiful gardens and excellent range of activities included. Had a really fun time.

Ưu điểm: Meals. Rooms swimming pool slides childrens activities

Khuyết điểm: Slow internet and no internet in the room Also the coffee was desliked. Tv was small and outdated

Ưu điểm: The staff were friendly. The concierge was very helpful and provided excellent information regarding local attractions. The pool area was a highlight with a great atmosphere perfect for families. The beds were extremely comfortable.

Khuyết điểm: The WiFi only works in common areas and is not available in the rooms. There is no room service

Ưu điểm: The staff was friendly.

Khuyết điểm: The bed in the apartment suit was uncomfortable. We had to ask for an extra bed that was easier to sleep on. The New Year’s Eve dinner wasn’t very good. The all inclusive with drink option was not the best and the bar would close at 11pm. On New Years it closed at midnight which forced us to use the cash bar.

Khuyết điểm: Taxi ride to mountains was going to be €120 according to hotel. Phoned the hotel in the mountains and they charged €40. Nice try.

Ưu điểm: Out of the three meals, breakfast was my favorite. I loved how there were plenty of seatings around the swimming pool. Great lounge area.

Khuyết điểm: I wasn't a big fan of lunch or dinner and for some odd reason, it was hard to find water. I didn't like how there wasn't any wi-fi in our rooms (the suite rooms) and to get wi-fi you had to come to the main lounge. Staffing was nice but just failed to do little tasks, I asked for laundry bags and towels to be ordered up into the rooms roughly 3 times and they failed to do so.

Ưu điểm: Internet not available in the rooms and very slow, in the reception . the swimming pool water could be warm as its too cold to swim or use the slides Everything else was great

Khuyết điểm: Cold swimmimg pool

Ưu điểm: Myself with another 11 people, including family and friends, had a great time at the hotel and we really liked everything. We are there only for 3 nights as it was a birthday surprise for my brother. They prepared a cake and the entertainment team played “Happy Birthday” for my brother for free. All I can say is that we were surprised how clean was the hotel and how hard the staff are working. The beds were very comfy and pancakes delicious. Chakib from Public Relations was very helpful and friendly as all the other staff from taxi drivers to manager. Many thanks everyone and hope to seeing you again soon! Kind regards, Simona

Ưu điểm: The property had nice resort

Khuyết điểm: The shops were far

Khuyết điểm: .. Checkin takes far too long!! Given the wrong room .. no double beds two singles pushed together really strange and uncomfortable needs sorting out!! Dinner was a nightmare Buffett no plates no table service! Breakfast was worse no organisation and waiting nearly 30mins for tea.. waiting for plates and glasses just needs rethinking it’s a free for all scrum.. not what you want for a leisurely breakfast.. no tea and coffee in the room at the prices this should be a minimum requirement

Ưu điểm: Staff needs training

Khuyết điểm: No care for guest

Ưu điểm: The hotel room are falling apart. Clogged sink and clogged bath tub. Poor shower. I was very very disappointed. I had to leave the next day

Khuyết điểm: Me not booking that room

Ưu điểm: Room very clean and comfortable. Good variety of goods for buffet also good drinks selection. Staff helpful and friendly

Khuyết điểm: you have to respect the schedule for breakfast and lunch

Ưu điểm: Location Instalations

Khuyết điểm: Service attention Time responding issues

Ưu điểm: The calm is disturbed only by the birds singing, pool area beautiful and comfortable, the staff is very nice. Impeccable cleanliness.

Ưu điểm: Location , near the airport.

Khuyết điểm: Clean floors, renovated rooms. Buffet food quality .

Ưu điểm: i loved the hotel it was an amazing place the staff was fantastic i loved the pool , the food was nice , the weather was perfect and the rooms were so cosy

Khuyết điểm: the fact that i had to go back to my country

Ưu điểm: - We came for the Ironman 70.3 triathlon and the location was perfect for this. Quiet enough, and a short walk from where we needed to be, but very out of town - The pool (the quieter Zalagh one) was very nice; peaceful, tranquil and we could relax and read, recover and unwind here with no problems.

Khuyết điểm: Numerous issues with the hotel (and my partner and I are frequent travelers, not wont to complain easily), made this a very disappointing stay and the poorest hotel we've stayed in. Most pressingly: - The staff were rude, disorganised, unhelpful and unwilling to look after guests. Worst service my partner and I have ever had at a hotel unfortunately - On two occasions (once at midnight when we were going to sleep) staff / guests used a key card to open our bedroom door, realised their mistake and left. I've never experienced incompetence like this anywhere else, ever, and it made us feel vulnerable and not secure in our room. - We were phoned by reception at 22:50 as we were trying to sleep, looking to ensure we returned our all inclusive wrist bands before we left the next day, something unimportant that could have been dealt with in daylight hours the next day. - In no universe, parallel or otherwise, is this a 4* hotel Further to this: - Cleanliness was generally poor, towels not refreshed and toiletries never replaced. Room dusty and grimy - Air conditioning did not work in room - Fridge in room did not work - WiFi was poor - Phone in room did not work well and line was poor - The hotel does not seem to understand how to do "all inclusive" properly. Drinks are all low quality (the hotel insist this is not the case but other reviews corroborate this) and are served in small plastic cups of ~100ml (excessive plastic waste). Service is 1000 to 2200 only, so if anything is desired before or after this then it must be at extra cost. - Water is only available in small 330 ml bottles, and larger bottles must be paid for. This is poor, and bad for the environment as it contributes to plastic waste. There is no sense in allowing me to take 4 small bottles for free, but pay for 1 large one. - Long queues at meal times. Food was generally fine, but samey and after a few days the lack of variety was unimpressive and not authentic Moroccan.