Khách sạn ở Memphis nằm gần sân bay Fire Museum of Memphis

Ưu điểm: Big Cypress Lodge was our favorite hotel ever! Rooms and Bathrooms were big and beautiful! Balcony overlooking the Bass Pro Shop was amazing! Very warm and welcoming. We will be back for sure!

Khuyết điểm: We had dinner at Fishbowl, the food was very good, and our waitress was nice but it seemed understaffed. She was the only waitress in the entire seating area where we were, we felt bad for her.

Ưu điểm: The lodge was beautiful and the amenities top notch.

Khuyết điểm: The staff charged us a parking fee (per day) for both rooms when we only had ONE VEHICLE. When we tried to explain this to the staff, her reply was that she couldn't do anything because the room was booked thru hotel.com. This to me was unacceptable. A rip off.

Ưu điểm: We loved the theme and atmosphere of the room and Theo common spaces. Our room had a balcony complete with rocking chairs, and we loved the big jet tub and other amenities.

Khuyết điểm: The room was not very quiet. We could clearly hear our neighbors when they were speaking, and they started setting up in one or the meeting spaces across the hall at 6 am and it was loud enough that we couldn’t go back to sleep.

Ưu điểm: Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.

Ưu điểm: Nothing

Khuyết điểm: We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time

Ưu điểm: Lovely historic hotel in an ideal location. Walking distance to the Mississippi River, to Bealle Street and many good restaurants.

Khuyết điểm: It would have been nice to have a list of activities in the hotel when we checked in. We found out too late that there is a happy hour on the roof during sunset... and the roof has a beautiful view.

Ưu điểm: Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general.

Khuyết điểm: I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.

Ưu điểm: The staff at check in were wonderful.

Khuyết điểm: I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.

Ưu điểm: We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.

Ưu điểm: The bed was comfortable and clean. Bathroom was clean.

Khuyết điểm: The shower head didn’t have a good setting for the showers I like to take.

Ưu điểm: Beds were comfy, staff was friendly and helpful, Ducks are SO CUTE.

Khuyết điểm: Hotel restaurant was extremely disappointing for the price.

Ưu điểm: Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing!

Khuyết điểm: Loved everything!!

Ưu điểm: Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel

Khuyết điểm: Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)

Ưu điểm: Always love the service and romantic atmosphere with piano playing in the lobby.

Khuyết điểm: kayak charging a $77 booking fee.

Ưu điểm: I love the staff and the location.

Khuyết điểm: I wish they had more amenities

Ưu điểm: Free parking in a densely developed city

Ưu điểm: We were very happy with our room and enjoyed out stay. The fact that we were so close to Beale St was a plus.

Ưu điểm: Nice hotel with a friendly staff, perfect located for every tourist

Ưu điểm: The location was great, right next to Beale street. Staff was very friendly and helpfull. Rooms were clean.

Khuyết điểm: no

Ưu điểm: Very Clean, great location, free internet access & complimentary breakfast were the highlights.

Khuyết điểm: It's wasn't so much the hotel's fault but the taxes were rediculous which I assume would be the same in all hotels in the area. Slugged 2 sets of taxes which amounted to over $25 a night.

Ưu điểm: Great location, good facilities & professional, helpful staff. Room was good sized and bed was comfy. Large bathroom was a definite plus.

Khuyết điểm: The breakfast selection could be a little better. Missed cold cuts. The hotel staff didn't notice my reservation request for a room in upper floor.

Ưu điểm: I enjoyed the location; right next to Beale Street

Khuyết điểm: The breakfast was aweful. Powdered eggs. If you enjoy cereal and milk or toast or waffles you are fine.

Ưu điểm: Room was great, right near the Baseball and Basketball stadiums, many attractions literally 2 mins away, like Beale St. Complimentry breakfast was even pretty good.

Khuyết điểm: Bit noisy because its so close to Beale St, but thats what you get for staying in your hotel instead of being at Beale St enjoying yourself!

Ưu điểm: My Parents and I stayed here for one week and we absolutely loved it!!...There is nothing negative in my opinion,fantastic location beautiful rooms/view and Hotel staff always greeted you with a smile.I Would recommend this Hotel to anyone. Hi to Roshanda and Meaghan ,two of the staff working at Reception.

Ưu điểm: The staff were all very friendly, especially Timothy and Rocky, the manager. They went our of their way to connect with us, give us tips on restaurants and information about Memphis. It was a pleasure to meet them!

Khuyết điểm: I'd like the hotel to be more environmentally aware. For example, they should offer the option of not having the housekeeping staff change towels every day. They have large bars of soap that would take at least a month to use up with regular use that, I assume, are just thrown away after checkout. Many hotels are now using foaming soap. They provide a plastic straw with drinks, even with orange juice in the morning. Millions of these end up in landfills every day in this country. Perhaps they could consider not providing any straws unless the customer requests one. These kinds of small but important changes would save them money and make our environment a little cleaner.

Ưu điểm: The beds are so comfortable.

Khuyết điểm: Pay extra for.parking.

Ưu điểm: The location can't be beat.

Khuyết điểm: The bed slept a little hot.

Ưu điểm: I loved the proximity to Beale Street and how accommodating the staff were. Everything was luxurious and wonderful.

Khuyết điểm: I have no complaints.

Ưu điểm: The staff were very friendly and helpful

Khuyết điểm: Mattress was dippy and lumpy

Khuyết điểm: It's a shame. The hotel is really nice, but the lightbulbs they've chosen to put in the rooms make them feel like a morgue. The CFLs put out this nasty blue light that is unsettling. Bad lighting choice! My other gripe was the fact that I got what's called a luxurious tub included with my room. Turns out it's just a run-of-the-mill tub you find in any cheap hotel. . .

Ưu điểm: Staff was extremely friendly, view was fantastic!

Khuyết điểm: Didn't do my research was expecting a pool and hot tub

Ưu điểm: the rooms were clean and comfy

Khuyết điểm: We paid for a room with a King size bed for my husband and I and were given a room with 2 full size beds. We were not happy at all. This was our first time to book through Kayak and we were not happy when the lady at the front desk informed us that when we book through a 3rd party, that the room we book was considered a "suggestion"

Ưu điểm: The accomodations were excellent, the location was great and the staff was extremely helpful and friendly

Ưu điểm: Great location, very friendly and helpful staff. Best value for the money in the area.

Khuyết điểm: Parking garage

Ưu điểm: I guess the headline says it. The service was exceptionally cordial, which is more a statement on the times we live in, where a friendly greeting is no longer guaranteed in the service industry. The room was clean and spacious. The location was good, too. Only there one night, so can't say more.

Ưu điểm: Great location, central to city for food and entertainment within walking distance.

Khuyết điểm: Housekeeping staff didn't keep up to date with replacing amenities. Did not replace towels one day.

Ưu điểm: The room was very spacious and comfortable

Khuyết điểm: there was no parking for the hotel, and when we checked in there was nobody at the front desk a bell boy had to go find someone for us

Ưu điểm: Good was great and the rooftop bar was wonderful.

Ưu điểm: Stayed in the presidential suite due to a complimentary upgrade. Very romantic settings with dimming lights, round bed, music speakers. Great honor/wet bar with every refreshment you need. We loved it!!

Ưu điểm: The Madison is beautiful. The staff are very friendly. The rooms are spacious and very clean. The bar has excellent food and drinks.

Khuyết điểm: The bed was quite uncomfortable.

Ưu điểm: Love the design and decor of the entire hotel; from lobby to rooms the subtleties and time taken to add a special “Memphis” feel to the place was great.

Khuyết điểm: Little to no hot water during our stay duration

Ưu điểm: Location was excellent. Connects to the convention center. Trolley stop is just outside the doors.

Khuyết điểm: No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.

Ưu điểm: The bed was exquisite and especially the linen, just like I have at home

Khuyết điểm: The price

Ưu điểm: nothing good

Khuyết điểm: the worst experience ever in SPG/Marriott hotel. the staffs are lazy. I can not feel and warm hospitalit and only not welcome. sucks.

Ưu điểm: Location was excellent along with the fitness center. Very much enjoyed it.

Ưu điểm: We had a corner room with a beautiful view of the Memphis bridge. The bed was comfy and the staff was great. Access to the club on the 19th floor was nice with delectable food served all day. We will definitely stay here again.

Khuyết điểm: It could have quieter in our room but very nice anyway.

Khuyết điểm: There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.

Ưu điểm: Clean and courteous staff

Khuyết điểm: Tub/shower

Ưu điểm: The location for a cook convention center graduation was perfect. There was ample room in the lobby for family and friends to meet and talk. The staff was very helpful and the area was safe.

Khuyết điểm: Parking can expensive over a weekend stay. There is ample street parking adjacent to the hotel, but it also puts car at risk of theft. This location also requires you to drive to almost all attractions in the city not in the cook convention center.

Ưu điểm: Staff was wonderful

Khuyết điểm: Parking- You either agree to pay roughly $28a day to valet or are forced to park in a public shady pay per day lot across the street.

Ưu điểm: Hotel was in a nice area ,walking distance to a nice restaurant Trolley every 15 minutes breakfast

Khuyết điểm: housekeeping forgot to clean 1day for the price it should be microwave in room

Ưu điểm: The bed was nice and fluffy, clean. Nice room, decent gym. There was a trolley stop right outside the hotel. We didn't partake but it was a good option. VIP lounge nice but not always stocked. Liked that it was on the 19th floor.

Khuyết điểm: Wasn't aware that the parking was valet only until we got there. $26 per night when there is a parking lot across the street for $12 per night. If you park valet you have to call in advance every time you need your car.

Ưu điểm: Location

Khuyết điểm: Door key card did not work had to go down twice to get it rescand. Over charged my card $80 and I had to call to get it canceled five days later.

Ưu điểm: Location was excellent , clean and the bed was very comfortable.

Khuyết điểm: No safe or microwave and it needs a upgrade in my opinion.

Ưu điểm: Friendly staff, accommodating, great customer service!!

Khuyết điểm: Cleanliness of rooms needs improvement, and bathrooms need a bit remodeling. Bathtub tile was dirty and old, fixtures were old, paint on door was peeling off.

Ưu điểm: Easy to get around. Food was good. Close to other restaurants

Khuyết điểm: No safe, or refrigerator

Ưu điểm: The price was reasonable, overall the hotel was clean and comfortable. There is a Friday's restaurant inside which makes for a nice option. The pool is small but clean and adequate. The front desk people were very helpful.

Khuyết điểm: The bathtub drain was clogged and slow to drain so one ended standing in quite a bit of sudsy water when showering. I did let them know at checkout; hopefully they fixed it for the next guests.

Ưu điểm: The location, the room was clean.

Khuyết điểm: The room was humid, also bathroom ceiling was peeling and had slight water damage. Items in room (lamps, etc), seemed to be placed there and didn't really have a function (lamp missing bulb, only obe night stand, etc). Also the decor and color choices made the room feel dated and unwelcoming.

Ưu điểm: Great location. Nice hotel.

Khuyết điểm: Small double beds.

Ưu điểm: The staff were very nice.

Khuyết điểm: Water pressure was nearly non existent and very little hot water. Also, a .20 bottle of complimentary water would go a long way to being more hospitable (maybe I could have washed my hair with one!). The restaurant/bar is a TGI Friday’s (check out their Yelp reviews). I went in and the entire place smelled like human feces, seriously it was disgusting, I had to leave after 15 seconds.

Khuyết điểm: The closet space in the room could be reconstructed to be more useful to the room.

Ưu điểm: Brilliant location, a warm cookie welcome and superb staff especially Jemeya Jefferson and the Friday's team. (Also a good healthy breakfast to be had there).

Khuyết điểm: Place is a little worn but will soon be undergoing renovation.

Khuyết điểm: I was on the 10th floor by the elevators and heard compressor noises all night long - horrible.

Ưu điểm: ONly a few blocks walk from the hub of downtown music scene. Hotel is clean and the receiption was very quick and helpful. TGF is attached to the hotel but service was aweful. Much better places to eat downtown. Room was old but clean and bed was comfortable. Only stayed one night. The main lobby is quite nice and very open. Attractively decorated. Parking is Valet and secure or you can park down the street but it is not secure.

Khuyết điểm: The price for the type of room we had. Obviously the rates are high because of the location but don’t expect it to look like a Marriotte or the convienences of one. No safe in the room. Other wise for an overnight stay it was fine.

Ưu điểm: Mattress and linen was amazing! Best night's sleep I've had in a while!

Khuyết điểm: Getting in to valet park was a little crowded and had to wait but well worth the wait!

Ưu điểm: The location of the hotel. Very close to Beale St. and places to shop.

Khuyết điểm: Parking could have been a little more obtainable.

Ưu điểm: The location was great for downtown Memphis.

Khuyết điểm: The comfort and cleanliness of the room were under par. It's like they coast on their location and don't try vary hard to make the rooms clean and customer friendly.

Ưu điểm: Staff was very nice, breakfast was wonderful, very clean, very confortable, quiet while still very close to downtown... + free wifi