Hotel Calais

- Near to metro station "Wagner" - Safe overall vibe of the neighbourhood - Let us check-in 2 hours late (free of charge) - Great Wi-Fi - Pleasant bathroom - Cheaper than other properties

Booked the property 5 moths earlier before the stay. During this, I was writing to hotel staff repeatedly, but there was no response from them, until I turned to booking.com for help. Pretty hard to contact them... The hotel was under construction - there was terrible smell of building materials in the room, as well as in the whole hotel. The floor was very dirty in the room. The curtain was half hung, the blinds were gouged, door lock was not reliable, inconvenient location of plugs to charge mobile. A lot of mosquitoes...

Nothing

The staff was rude and unprofessional. We arrived a half hour early before check-in time, got kicked out, without the opportunitie to leave our bags at the reception. Yeah, warm welcome. The hotel is under construction, everything is f_cking dirty, noisy, sometimes with very strange and disgusting smells. The building in my opinion is not suitable for guests. About the room. It was dirty beyond words, we even had an armchair with veeeery strange white spots, if you know what i mean. We loved the little details of the bed, the smell, the sounds, and the blood spots on the wall and sheet was a good moodsetter for goodnight sleep. The outlets was absolutely unsafe, we even had one in the shower cabin, under electricity. They didn't give any soap, luckily, because the soap dispenser was broken. The room was boiling hot, and the air conditioning wasn't on. We booked two beds, got a duble bed, with only one little sheet for two people. We loved that the workers next room partied all night and screamed top of their lungs at 3am. The security was a joke, they didn't have cameras at the reception, the room keys were thrown at the table, and nobody was there all day, so i definetly don't reccomend to leave your room keys with them, and don't leave anything of value in the rooms.

Size of the bedroom Clean bedding Storage for clothing Tv Location

Black mouldy grouting Shower pull cord has come away from the wall exposing wires. Do have a picture of required. Electrical sockets not properly fixed Two single beds put together not level so rolled off Tiles off the wall in the bathroom left on the floor. Have a photo of required Water constantly trickling in the toilet Being charged a late booking in fee (Hotel emailed me on day of arrival 31 July even though I booked and made them aware in March that I would possibly be late due to flight time. Ended up being 40 mins after checking in and charged 20euro) On ground floor with fixed blinds so couldn't see out of the window

The bathroom was just after redecoration so it was rather clean but there was nothing to stop the water escaping the shower so Every time the bathroom was flooded. The towels (1 towel per person) were clean, as were the beds.

It was a VERY noisy place. The first night some people were sitting in the reception, listening to loud music, talking and loughing with the receptionist. The second night the man at the reception listened to the music quite loudly as well - I suppose you can try to avoid this experience by requesting a room at the 1 or 2 floor, not the ground floor. Finally, there was a constantly wet spot on the floor in the room. I tried to wipe it dry but the water appeared all over again - i guess plumbing issue. Also the room was dark because there were windshields that could not be removed.