Tìm những chuyến bay giá rẻ đến Milan

Ưu: "Just ok"
Khuyết điểm: "The crew and the service"

Ưu: "I like the crew members"
Khuyết điểm: "Entertainment selection and food could be better"

Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."

Ưu: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Khuyết điểm: "Silk air"

Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"

Ưu: "Good food. Friendly staff efficient airports."
Khuyết điểm: "Confusion at check in on baggage constrains. Conflict between what the agent told us and what was documented on our ticket contract. Plane very cold Unable to recline seats for much of the flight under guidance of flight attendants. Unable to sleep as a result."

Khuyết điểm: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Khuyết điểm: "Reservation online"

Khuyết điểm: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."

Ưu: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Khuyết điểm: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"

Ưu: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Khuyết điểm: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"

Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."

Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."

Ưu: "Five Star Singapore Service on board the aircraft."

Ưu: "Nothing."
Khuyết điểm: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."

Ưu: "everything good"
Khuyết điểm: "need new toilet"

Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"

Ưu: "crew very helpful with seating service on board also good"
Khuyết điểm: "head phones for entertainment very uncomfortable Food not to my taste"

Ưu: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Khuyết điểm: "Reclining seats tend to make me caustaphonic with the limited space"

Ưu: "Nice and attentive crew"
Khuyết điểm: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"

Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"

Khuyết điểm: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Ưu: "Movie selection was great. Food was decent. Comfort was expected"
Khuyết điểm: "Our seat neighbors were annoying, but nothing the staff can do about that!"

Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."

Ưu: "Nothing"
Khuyết điểm: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."

Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"

Ưu: "Food"
Khuyết điểm: "Crew"

Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."

Ưu: "I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?"
Khuyết điểm: "No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!"

Ưu: "Food and good service"
Khuyết điểm: "None"

Ưu: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Khuyết điểm: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Ưu: "Non stop to HK"
Khuyết điểm: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Ưu: "smooth service with refreshments"
Khuyết điểm: "No working seat audio"

Khuyết điểm: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."

Ưu: "Great service"

Ưu: "New movies! Yes!"
Khuyết điểm: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Ưu: "Great flight and entertainment options, friendly crew, free wine :)"

Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."

Ưu: "Sound sleep"
Khuyết điểm: "N/A"

Ưu: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Ưu: "Crew and boarding were efficient"
Khuyết điểm: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Ưu: "No fuss flight but lacking that something extra"

Ưu: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."

Khuyết điểm: "cramped uncomfortable seats freezing cold in the plane"

Ưu: "The staff were great, very efficient."
Khuyết điểm: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Ưu: "Crew was attentive and nice."
Khuyết điểm: "Cabin was beat up and worn out."

Ưu: "Great entertainment, good service, clean plane."
Khuyết điểm: "The lasagna was pretty dry and meh."

Ưu: "The staff was very friendly was nice trip"
Khuyết điểm: "The food was not great"

Ưu: "We really enjoyed this airline"

Ưu: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Khuyết điểm: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."

Ưu: "Qatar airlines seat"
Khuyết điểm: "Bigger lavatory in the plains"

Ưu: "As always crew magnificent"

Ưu: "Absolutely nothing."
Khuyết điểm: "Everything. Firstly the flight was delayed, these things happen but nevertheless I end up missing my connecting Qatar flight to Belgrade, put into a horrible little hotel for 24hrs without my bag, no clothes or toiletries. At one point during the flight once everyone had their chairs reclined one hostess told me to not put mine so far back?!?! Then when asked well then person in front of me has to move theirs forward and her response no they don’t. Absolutely shocking. To think I wanted to upgrade to business class. I’m traveling the globe over the next year and thought let me try Qatar but never again with this type of service and how they treat their customers."

Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"

Ưu: "Nothing"

Khuyết điểm: "It was outstanding service !!!"

Ưu: "Service & information"
Khuyết điểm: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"

Ưu: "Discount offer"
Khuyết điểm: "N/A"

Ưu: "Crew was amazing."
Khuyết điểm: "I had a problem with the seat cushion. Not comfy enough."

Ưu: "Good attention from crew and very comfortable seats."
Khuyết điểm: "Nothing given the great value for money"

Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Ưu: "The crew, especially Martin and Imen, were fabulous!"

Ưu: "Nice flight. Good service but it seems women dont get service men do. Ie my wife."
Khuyết điểm: "Screening was arduous. Line for business class check in at counter was chaotic with no sense of order. A real mess. took over a half an hour and agents were processing coach passengers randomly and seemed oblivious to business class passengers who paid a significant price for the tickets."

Ưu: "Entertainment system good,"
Khuyết điểm: "Boarding was late, seating very cramped."

Khuyết điểm: "Internet bad"

Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"

Ưu: "From the exceptional lounges to the cleanliness of the plane, the food options in business class and the flight attendants , Qatar Airways was excellent"
Khuyết điểm: "The only issue was the movie options for the Hollywood options. There should have been more newer releases for such a long flight."

Ưu: "Excellent flight attendant service. Some of the best airline food in the world."

Ưu: "They do their job well"

Ưu: "Crew were good, food was decent"
Khuyết điểm: "Equipment/electronics was a bit dated."

Ưu: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Khuyết điểm: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"

Ưu: "Individual service, happy and natural looking crew, comfort and company aim."

Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Ưu: "Seats were comfortable, entertainment system was might better without of options."
Khuyết điểm: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."

Ưu: "Nothing"
Khuyết điểm: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Ưu: "crew servious and food quality."
Khuyết điểm: "not so many Hollywood movie choices."

Ưu: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Khuyết điểm: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Ưu: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Khuyết điểm: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."

Ưu: "all"

Ưu: "Nice crews"
Khuyết điểm: "No headsets to hear movies"

Ưu: "Polite staff keen to help"

Ưu: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."

Khuyết điểm: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Ưu: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Khuyết điểm: "Lack of movies"

Ưu: "Good entertainment choices"
Khuyết điểm: "One of the rudest check-in staff I have ever dealt with"

Ưu: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Khuyết điểm: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Khuyết điểm: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Ưu: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."

Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Ưu: "Friendly cabin crew"
Khuyết điểm: "Economy class seats and the food table"

Ưu: "- Efficient boarding and check-in - on time arrivals"
Khuyết điểm: "- Food is not as good as in past years. No variety. - -- Attendants don't come around for second beverage (not talking about water distribution) - Planes are showing wear, USB plugs not working"

Ưu: "Service from crew was excellent. Food was good. Also enjoyed city tour of Doha during long layover."
Khuyết điểm: "Crying screaming kids under 2 in our section of the plane...counted 15. There needs to be a dedicated baby section on the plane rather than subjecting every passenger to the crying and screaming of babies for long overseas flights, in our case, for 13 hours!"

Khuyết điểm: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."

Ưu: "Excellent. I had the same issue on this flight and the steward was very accommodating, which I appreciated very much, as I had not eaten for quite a while."

Ưu: "Decency of ground and check in crew"

Ưu: "Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices."
Khuyết điểm: "There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class."

Ưu: "Excellent service . Good customer service"

Ưu: "Fligh on time."
Khuyết điểm: "The food on board."

Ưu: "Amazing"
Khuyết điểm: "Yes amazing"

Khuyết điểm: "Food, comfort"

Ưu: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Ưu: "Seats extremely tight."

Ưu: "The flight attendants were excellent and provided services above and beyond expectations."
Khuyết điểm: "The onboard entertainment wasn’t working properly."

Ưu: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Khuyết điểm: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."

Ưu: "Crew and food on last leg were acceptable"
Khuyết điểm: "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."

Khuyết điểm: "Unreasonably late, no explanations, no apologies, 90 minute flight instead of 50 as promised."

Ưu: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Khuyết điểm: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."

Ưu: "It was good the service onsite the plane"
Khuyết điểm: "It was delayed both ways coming in from Boston and jo apologizing or telling us what was the reason."

Ưu: "Flew JFK to BOM -business class and back. Very impressed. Excellent service, food and punctuality."
Khuyết điểm: "Rude reception staff at the Istanbul Turkish airlines lounge. Scowling all the time, unhelpful, condescending attitude. Should be fired. The lounge however was huge, beautiful and had excellent food."

Khuyết điểm: "My bag didn’t come"

Khuyết điểm: "Waitwd 1 hour"

Ưu: "Friendly checking in staff. Easy to us and good variety movies."
Khuyết điểm: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."

Khuyết điểm: "Plane delayed Missed connection"

Ưu: "Nothing"
Khuyết điểm: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Khuyết điểm: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."

Khuyết điểm: "From more than 1h layover to 5 minutes."

Khuyết điểm: "Everything I enjoy flying with turkey airlines"

Khuyết điểm: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Khuyết điểm: "I didn’t like being in a middle seat"

Ưu: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Ưu: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Khuyết điểm: "It's a long flight. But that's unavoidable."

Ưu: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Khuyết điểm: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Khuyết điểm: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."

Ưu: "Everything"

Ưu: "The food, it's excellent.The entertainment system is really complete."
Khuyết điểm: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"

Ưu: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Khuyết điểm: "No complaints"

Ưu: "After we missed our connection flight because of a delay in Barcelona Turkish took care of everything until we were on the next flight home. It includes shutle to a different airport with an escort, dinner and tickets."
Khuyết điểm: "there was a long delay and we missed our connection. The staff was very helpfull but everything happened so slowl. When we finally took off the food service was very slow and also the trash collection. The very tasty chocolate punding arrived as a guice"

Ưu: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Ưu: "The flight attendants were very acccomodating. The movie choices were great, which is very important while on a 12 hour flight. They handed everyone a warm, wet wash cloth before dinner was passed. Everyone also received a package that included a pair of slippers, lip balm, tooth brush and tooth paste. We hadn't received anything like this on any of our other flights. These were small jesters that make you feel great!"

Ưu: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Khuyết điểm: "Very loud plane so that I couldn't watch a movie and understand the audio."

Ưu: "Amazing food. Can't believe how good the desserts were. Entertainment also top notch."

Ưu: "Usb chargers"

Ưu: "Crew are always available and helpful"
Khuyết điểm: "Food was dreadful. I thought I had chosen a seat online, but discovered I was in a middle seat. Having 3 seats on the sides makes it very difficult for the window seat occupant to maneuver."

Ưu: "Food and beverage Entertainment"
Khuyết điểm: "Waaaaay too hot on the plane. I was so uncomfortable as were serveral other people I spoke to on the plane"

Ưu: "Again, everything was great! The kosher food from La Casa was outstanding and your stewards are polite, helpful, hard-working and professional. You have a wonderful airline! R. Lerner"

Khuyết điểm: "I woke up twice due to too warm cabin."

Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."

Ưu: "Nothing, just the price"
Khuyết điểm: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Khuyết điểm: "Wine program for international business class was sub-par"

Ưu: "Nothing"
Khuyết điểm: "Got lucky to be alive after the flight"

Ưu: "The same as above."

Ưu: "Enjoyed the flight, airports, service."

Ưu: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Khuyết điểm: "Toilettes were a bit messy, already after 2 hours. The screen of the entertainment programme is too busy to find things"

Ưu: "I have flight in many airlines and was my first expeticence with turkish airlines and it really was excellent. Nice service good planes."
Khuyết điểm: "Need to have more variety in the food and entertainment on board"

Ưu: "Arrived early, nice bus. Class lounges"
Khuyết điểm: "Friendly flight attendants, more comfort . Better food. Faster service"

Ưu: "Entertainmet"
Khuyết điểm: "Food and rounds for drinks"

Ưu: "Nothing"
Khuyết điểm: "Definitely the food!!"

Ưu: "Great crew"
Khuyết điểm: "Uncomfortable seating"

Ưu: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Khuyết điểm: "More leg room!"

Khuyết điểm: "Better selection of movies"

Ưu: "Quick, efficient, relaxing."

Ưu: "Same as above same as a bove"
Khuyết điểm: "Same as above"

Ưu: "The boarding was smooth and efficient. We left and landed on time a very good flight."

Khuyết điểm: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"

Khuyết điểm: "I did not like the fact that I was not on this flight."

Khuyết điểm: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Ưu: "They held the plane for some of the passengers that were delayed."
Khuyết điểm: "Everything was fine"

Khuyết điểm: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Ưu: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Khuyết điểm: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Khuyết điểm: "I was waiting over 1 hr for my suitcase...."

Khuyết điểm: "No food or entertainment"

Ưu: "Again the flight wasn't full so had plenty of room."
Khuyết điểm: "The sandwich they offered was pretty bland."

Khuyết điểm: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"

Ưu: "Service was excellent. Amenities excellent. Food good. Entertainment system very good!"
Khuyết điểm: "In business class the room for feet was too narrow. One of our seats had the metal framing in middle of my back bothersome."

Ưu: "Crew we're very efficient and courteous."
Khuyết điểm: "Seating comfort.The seat from Frankfurt to Mumbai was not very comfortable. The assigned seat didn't recline. Had to change seat but the old aircraft seating comfort was not up to business class mark."

Khuyết điểm: "Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks"

Khuyết điểm: "Over 30 minute delay for an hour flight! Frustrating."

Ưu: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

Ưu: "I like the way there crew treat with friendly smile"
Khuyết điểm: "The long wait lay off"

Ưu: "Short flight, not much to say about it."

Khuyết điểm: "The airplane was very late, so I didn't make it to my connecting flight."

Ưu: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Khuyết điểm: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Ưu: "Short flight. Nice crew."
Khuyết điểm: "Delayed even though the plane was there and clean. A 2205 flight didn't leave until 2240 causing many of us to miss our train. No crew ever mentioned why flight was delayed or when we would get moving."

Khuyết điểm: "A man sitting behind me probably took off his shoes and it was just terrible to smell his stinky feet..."

Ưu: "Great planes."
Khuyết điểm: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

Ưu: "We often fly on Lufthansa and highly recommend it!"

Khuyết điểm: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."

Ưu: "Great airplane seats in Prem. Economy."
Khuyết điểm: "Information access to cancelled flights was horrible. Impossible to get assistance."

Khuyết điểm: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."

Ưu: "Loved the personal TV screen, meals, friendly service, competitive pricing, arriving even earlier than scheduled, on time departures."
Khuyết điểm: "I wished the blankets were warmer. Maybe a fleece. I was cold part way through the flight, even with the blanket provided."

Ưu: "Entertainment system"
Khuyết điểm: "I feel that the there should be NO reclining of seats in the economy section. There is about 10-12 inches of space between my face and the seat back if the seat in front is not reclined. If it is reclined , this distance is reduced to 6-8 inches. Too, too close. And reclining does not add much to the comfort of the sitting position. When the person in front of me reclines, then I am almost forced to recline so I have enough room."

Ưu: "Service was excellent"
Khuyết điểm: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Ưu: "Nothing"
Khuyết điểm: "Luftansa gives up and goes out of business."

Khuyết điểm: "They scheduled our connection flight from Munich to Dulles Wash DC to close to our arrival. For example, the flight from Athens landed just four minutes before boarding started for our connection and we had to go through German customs. Luckily for us there were many passengers on the Athens flight that were also going on Dulles flight the airline waited for the passengers. This scheduling issue caused unnecessary stress that could have been avoided."

Ưu: "Attention on the counter and at the boarding gate were excellent"
Khuyết điểm: "The in flight entertainment system was broken, they changed me seats however that one wouldn't lean, after that went back to the original seat. In the second flight a baby was crying and they did nothing to remediate the situation for those that were around him. In the end I had a very bad flight"

Ưu: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Khuyết điểm: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."

Ưu: "the polite smiling faces made the trip good. A truly exceptional crew. Always patient and always smiling. Offered their services enthusiastically as if they really cared about me. Bravo!!!"
Khuyết điểm: "Sat on Tarmac too long prior to take off"

Ưu: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."

Khuyết điểm: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"

Ưu: "I've flown on many different airlines since I was 10 years old and hands down this Lufthansa flight was the best and smoothest flight I have ever experienced. First of all, the plane was very comfortable and had good leg room. The flight staff were all extremely courteous and attentive. There was one point where I was reading in the dark and the crew member asked if I wanted the light turned on to read! Normally I don't sleep on flights, and the same crew member asked if I wanted ice cream since I don't feel like sleeping. The crew seemed to have this magic ability to make the flight more comfortable without the passenger having to even think about it, or try to ask for extra service. All of the crew were just very outstanding and organized throughout the entire flight, they were all generally very helpful and kind. By the time I got off the 14 hour flight, I didn't feel even the slightest bit tired or anxious, I was able to spend time with my friends in Budapest upon landing and stay out till 2 am without having to sleep or rest because the flight was so good."

Ưu: "I really appreciated the hostesses bringing around glasses of juice or water especially during the night . The selection of movies to watch was excellent. I liked a lot that the restroom was on a different floor and there was plenty of space outside. Thank you."
Khuyết điểm: "The egg omelette for breakfast was not really tasty. The steward collected the earphones before we landed, a bit too early. I could have watched my movie 10 minutes longer."

Ưu: "The whole flight experience was great. Flight attendants where very helpful and cortial."

Ưu: "Nice attendants."
Khuyết điểm: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."

Ưu: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Khuyết điểm: "Nothing! Love Austrian Airlines!"

Ưu: "Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew."
Khuyết điểm: "Movies available weren't to my taste, which isn't important anyway."

Khuyết điểm: "To arrive on time"

Khuyết điểm: "very rude and extremely racist group. I will not fly them again."

Ưu: "Amazing leg room, free snack and drink, free wi-fi."

Ưu: "Amazing crew"
Khuyết điểm: "WIFI"

Ưu: "Awful airline. Will never get tickets through you again."
Khuyết điểm: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Ưu: "Crew was fantastic and with an exceptional service. Food was really good."
Khuyết điểm: "Maybe the seats coudl be a little bit wider"

Ưu: "Nothing"
Khuyết điểm: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Ưu: "Short flight"

Ưu: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Khuyết điểm: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Khuyết điểm: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Ưu: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Ưu: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Khuyết điểm: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Khuyết điểm: "May bags didn't make the transfer and were sent on to me the following day."

Khuyết điểm: "May bags didn't make the transfer and were sent on to me the following day."

Khuyết điểm: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Ưu: "Non"
Khuyết điểm: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Ưu: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Khuyết điểm: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Ưu: "The flight was fast and conftable"
Khuyết điểm: "I didn’t get my food"

Ưu: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Khuyết điểm: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Khuyết điểm: "A319 is inherently a badly arranged seating layout. Was in Row 30, no recline, and 3 full grown men for a 3 1/2 hour flight. I wonder if squeezing in the extra 3 or 6 seats is a payout when looking at people's likelihood to fly again?"

Ưu: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Ưu: "i loved the food, the alcohol, the specialty coffees. i loved the service. i loved the lay down seat. i loved the entertainment."
Khuyết điểm: "no complaints whatsoever. this was my best flight to vienna- or to europe."

Ưu: "After flight to Vienna was cancelled, we were put on a flight to Frankfurt instead."
Khuyết điểm: "Kayak sent me an email at 5:16am for an 8:15 am flight titled, "Austrian Airlines flight #704 from PRG on time". It was in fact cancelled. Unfortunately we missed the connection for the flight to Newark, which we were expressly told would be held for us... they shut the door 30 seconds before we arrived, with the plane still at the gate. Had to then go to the only counter in the terminal to see if we could get on standby. Finally got on a flight to JFK instead at 5:15pm."

Ưu: "The pilots are very skilled and keeps you informed about every single “bump” during the flight. Flight attendents are very nice, pleasant, polite and helpful."

Ưu: "Left on time - arrived early"
Khuyết điểm: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Ưu: "The crew were very kind. The food was good."
Khuyết điểm: "The space between the seats is very narrow and there is no entertainment."

Khuyết điểm: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Ưu: "The meal was ok The airplane was clean"
Khuyết điểm: "Seats were very nerow .No help from the crew . Flight delayed"

Khuyết điểm: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Khuyết điểm: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Ưu: "Leg room, kind staff in the airplane"
Khuyết điểm: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Ưu: "Whole process of checking in, security, and boarding was very easy."

Ưu: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Khuyết điểm: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Khuyết điểm: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Khuyết điểm: "I reached out several times to the airline and nobody returned my calls or answered the phone. I needed to switch my flight/get a refund and was unable to reach them"

Ưu: "Nice crew"
Khuyết điểm: "Boarding was very confusing, gate was changed at the last minute without the passengers being warned"

Khuyết điểm: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Ưu: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Khuyết điểm: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Khuyết điểm: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Khuyết điểm: "Austrian Air has really slipped in its food-product.. Lufthansa put out snacks (cookies etc; even small sandwiches to 'help yourself from' going from Atlanta to Frankfort which was nice). But not the case with Austrian The serving of it was fine. Restroom options are less than adequate too."

Ưu: "The plane itself was ok, the food also was ok."
Khuyết điểm: "As usual, boarding in Miami airport is awful which is not exactly coming from austrian airlines, but they also took part in the unpleasant experience. The announcements were badly articulated, the boarding time was delayed and so on. Onboard, part of the crew completely refused to speak english."

Ưu: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Khuyết điểm: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Ưu: "Comfort seat. Good mouvies"
Khuyết điểm: "The aircondition was to high. I was almost frozen."

Ưu: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Khuyết điểm: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Ưu: "They were efficient. It was on time. The staff was pleasant."
Khuyết điểm: "The plane seemed older. It was a bit noisy. No entertainment. It was however, just a short distance and served this purpose well."

Khuyết điểm: "I wish the flight lasted longer than the usual 8 hours, such a great experience!"

Ưu: "Reasonably on time. Food and service were passable."
Khuyết điểm: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Ưu: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."