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We had a suite. The only thing I liked was the coffee machine in the room.
We found spiders crawling in the room on two occasions. It was tight quarters for a suite. They kept the window open of the workout facility. It has no room to do any stretching etc. and keeping the window open accumulated all the moisture on the floor and equipment making it very difficult to exercise.
Last minute booking and when I arrived, check in was quick and simple. Very friendly lady checked us in. Room was clean, comfy and had everything we needed.
I couldn’t turn the tap back from bath to shower!
We enjoyed our stay in the hotelm the breakfast was very good.
really helpful staff,great location,everything we were looking for in a short break
pillows not very good and bar prices a little high
Very helpful staff. Nothing was too much trouble. Good fitness facilities. Lovely breakfast. Very convenient for theatre and shops. Car park very safe and secure. Generous check out time and breakfast served until 12
Rooms/breakfast was an excellent deal
drinks very expensive. asked for coke, lemonade and small water and was charged £8.35. When I queried this it was reduced to £7.35 - still high! Evening meal also expensive for quality of food. Confusion over payment - when we arrived I was told I had paid on booking. When I checked out was told i had not paid and was charged
Good shopping location
One of our rooms was meant to be 2 single beds. All it was was the double bed with a 'put you up' bed beside it. No duvet was left for the spare bed and my daughter made do with a sheet and blanket. The blanket cupboard was found to contain 14 large empty Cider cans - the staff did attend to remove them but it indicates poor cleaning procedure. Used sticking plaster found stuck to the wall in the swimming pool. In summary - some work needs to be done on the detailed cleaning of the establishment.
The hotel was very close to the city centre
They did not have a note of our reservation but luckily they had rooms available otherwise we would have been stuck!! The bed was very uncomfortbale - there weren't any pillows, just cushions. The shower was not very clean (mould around the edges) but the rest of the room was very clean and well presented
pool + price
the staff were all very uninterseted
great price, clean and comfortable.room service food was lovely.
didnt have the breakfast as thought £12 was a bit too much
Clean, particularly bathrooms Staff excellent
Terrible pillows made a bad nights sleep. Cheap stuffing meant your head rolled off and the square shape, whilst looking 'cool' meant that your head fell off the edge when turning over. Towels too small.
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