Minneapolis Marriott West

The room was clean and quiet.

Someone broke off a sprinkler head on the 5the floor. Fire department had to show up. Had an indoor water feature for a few hours. What a mess! Had to eat pizza in the parking lot at midnight due to the great flood of 2019.

1.our book confirmmation no was occupied by some other people, and they charge my credit card. when i arrive i Can not check in, and i show all the evidence that i should be the right person for that book confirmation no, and they also confirmed, but still let me wait about 1hour, i told them if i am right why you still let me wait, just find another room for me, but they still addtional charge my credit card. 2.due to when i book, i was already charged, and the wrong check in guys charge again for some fee, and addtional check in for me charge again, so i ask hotel to correct , they check and said some comments the wrong charge will be return After 10days, i said ok, but Can you write the comments and signature for evidence just want to make sure no explain again, they agree but they failed to do that 3 times by 3different people, i am crazy. 3.i ask they book Taxi to catch up flight at the next day Morning, but they forgot, almost miss the flight.