Khách sạn ở Monterrey nằm gần sân bay Plaza Mexico

Ưu điểm: Very clean

Khuyết điểm: bed was a bit uncomfortable

Ưu điểm: Great location close to the shopping center. Very comfortable facilities and attentive staff. Breakfast buffet very nice with a lot of variety.

Khuyết điểm: There were no variety foods in buffet early in the morning.

Ưu điểm: Very nice old hotel. Renovated and modern rooms. Very friendly staff wanting to help.

Ưu điểm: Excellent location and staff. Excellent buffet!

Khuyết điểm: No.

Ưu điểm: A very stylish hotel with a great location for visiting the Macro Plaza. Personnel were very responsive to requests. We stayed in an executive suite which included access to the club where evening snacks and morning breakfast is served - a nice perk.

Khuyết điểm: In a double room, only one sofa chair leaving a lot of space empty and needing more furniture.

Ưu điểm: Location in city center.

Khuyết điểm: The room was very noisy with the AC, the TV didnt work well, dont know if the remote or the TV itself had an issue. Finally, the room service came to knock and open the door around 9.00am eventhough we didnt have the tag for cleaning outside the door.

Ưu điểm: Everything, the hotel is beautiful, the staff is friendly and helpful the rooms are clean and modern and the beds are comfortable. It’s also about a 5 minutes walk to the Macroplaza which is also fantastic.

Khuyết điểm: It is very close to the Macroplaza which at night gets very rowdy. The night I stayed there, a skreamer emo band set up shop close to the hotel and played very loud horrible sounds until about 3 in the morning. But I guess that’s what you get if you are that close to the action.

Ưu điểm: Buffet

Khuyết điểm: The pool was not in service. Service was slow took many attempts in order to fix something

Ưu điểm: A beautiful historic hotel at an affordable price. Loved the birds in the dining room. We both said we’d go back. Dinner was one of the best we had in Monterrey.

Ưu điểm: is in downtown

Ưu điểm: The hotel was great. T

Khuyết điểm: They charged me with 22 dollars for my song and my daughter for the night. I did not that I have to pay extra for them.

Ưu điểm: All, the service was so good, staff, food all was perfect. The location, close to everything food, bars, shopping etc. I'm planning to go back very soon.

Khuyết điểm: Not being able to get a comfortable temperature in the room. It was warm and we could not get the a/c to cool down the bedroom

Ưu điểm: Hotel is in a great location, nice ammenities and a historic hotel that has grown along the city. This is not a modern style hotel but neither a dump. I felt safe and the hotel exceded my expectations from callings taxis, getting my laundry done.

Khuyết điểm: The coller in the rooms does not cool, but keeps drinks cold, think of it as a dry ice cooler. I just grabbed a bag and got some ice and out it inside the cooler and it kept drinks cold for days. fixtures are not super new but it is a rustic hotel.

Ưu điểm: The location was great. It was in the center of all the tourist areas. The building architecture is really nice. The rooms were clean.

Ưu điểm: The bed,

Khuyết điểm: Nothing.

Ưu điểm: The facility was excellent.. The staff and Bellmans was great and friendly.. I will return again!!!

Khuyết điểm: The bar should open at 2pm instead of 4pm? but its fine..

Ưu điểm: The hotel is located in a great spot, the views are incredible and the staff was very friendly. The restaurant has good food, and awesome views. Wish the pool was a bit bigger and maybe a jacuzzi, but other than that it is a great place to stay. You have restaurants and bars in the lobby area, a starbucks, movie theater and even a concert hall.

Khuyết điểm: The parking is somehting i didnt enjoy, they should have free valet parking for guests at street level and not have to find your way in the parking garage.

Ưu điểm: Love the decor and the amenities.

Khuyết điểm: Property is a bit awkwardly located but safe.

Ưu điểm: Clean room nevertheless outdated

Khuyết điểm: Without Hot Water for 2 days management did not care or answer calls AC issues for the entire stay.

Ưu điểm: Great staff, facilities, location and value for the money.

Khuyết điểm: They don't provide face / hand towels. Bring your own.

Ưu điểm: Very clean room, big enough and comfortable, nice view and very close to restaurants and place for going out.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: It was an excellent location. I really love the room with the beds, the Iron, the two TVs and the desk. All the hotel was really clean and beautiful. It was nice to have a pool. I liked the starbucks inside.

Khuyết điểm: The breakfast was expensive in comparison to VIPs Restaurant A little bit expensive the beverages in the hotel. Some trouble with the payment process. I think they scratched my car in the parking. I didn´t like the cable of the TV

Ưu điểm: It's an excellent value for your money, top notch facilities. It's a bit of a twister getting into the hotel, but once you get the hang of it you'll be glad you booked here. For sure will book again in the future, they have earned a loyal client.

Khuyết điểm: Again, just the sort of a twister it is to get to the hotel with your car and on foot, cause it's inside a strip mall.

Ưu điểm: Room was excellent, restaurant was good and the buffet was as good

Khuyết điểm: You guys change my reservation and make me pay doble I had from the 5th of diciembre to the check out on The 8th of diciembre. My arrival was at 11:30 pm take to long for Me to get to the hotel I arrived at 1:00 am of the 6of diciembre and they toll me my reservation was just from the 6 to 8 and for that extra hours to get a room will cost me $2512.28 for that night and the other two day $1664.08 each day can you tell me why was the doble for this night obviously you guys had a extra room and if a don’t get there you loose the money!! And for my other two day they take away my complementary breakfast!! Really i think this is my last time with you and I will tell my family and friends!!!!

Ưu điểm: Location

Khuyết điểm: Elevators and access from the street were a little different

Ưu điểm: Great hot breakfast, safe parking.

Khuyết điểm: No comments

Ưu điểm: Everything was excellent

Khuyết điểm: Did not include breakfast

Ưu điểm: The location is great. The hotel is close enough to malls, museums and hospitals.

Ưu điểm: The staff were very polite and courteous.

Khuyết điểm: One of the light was not working, and the was no remote in the room. The room was deluxe but there was nothing deluxe about it.

Ưu điểm: The location is not that bad and since it’s an old building there is not problem with hearing noises from neighboring rooms

Khuyết điểm: Not so clean, everything looks old and need maintenance, service ok

Khuyết điểm: Very old property not aligned with Bonvoy / Sheraton Brand Promise. Dirty pillows, dirty bed - concerned to get fungus or other disease from the stay This hotel should be torn down immediately.

Ưu điểm: Breakfast is very good, the room in general.

Ưu điểm: This is the second time we stay here. Great breakfast options. Very close to historic district. Decent view of the city. Really nice staff -- we got upgraded to a better room.

Khuyết điểm: Shower was clogged, but it got fixed fast thanks to an employee who left his dinner to address the issue.

Ưu điểm: I like it , some local meal , for instance , soup of cattle stomach.

Khuyết điểm: check in part, reception can be more warm when guest come to ask info