Hosting House Express

The doors worked.

Avoid at all costs Horrible staff. Snake-like behavior. The absolute worst that Mexico has to offer. Morelia is a beautiful city, but this hotel detracts from its beauty due to its foul treatment of “gringo” travelers. I signed up for a private tour for thousands of pesos, only to find out en route to the destination that the trip was actually a group tour (which literally costs 5x less money)... but the hotel receptionist and driver kept the money between them. I have written documentation of the hotel’s poor behavior, the rates and inclusions that were agreed to, and documentation of management’s promise to reimburse me. The hotel has since blocked my number in an effort to avoid paying me back. Morelia is a must-visit city, but this hotel will leave a disgusting taste in the mouth of any who travel there. Hotels like this are why people are cautious of exploring new places. Nowhere else in Mexico have I experienced such terrible service.