Hotel Classic Residency

I did not like anything

Very Disappointing. It was just a 1 night 2 days booking. When I reached there the receptionist was not approachable. There was no elevator. They did not give us the key we still need to ask for it and we waited for about more than 30 minutes because they were still searching it everywhere and finally they found it inside our room on top of the receiver. They said in the site that there was netflix but it was not available and even wi-fi they said it will work once we get inside our rooms but it was not. No wifi at all. I went down the stairs 2nd floor to ground floor) to the reception many times to ask for the wifi. And after more than an hour they finally said when the receptionist saw that I urgently need a wi-fi to communicate with my family that I safely arrived in the hotel, He told me He will just connect me on the opposite hotel wi-fi. And that We can only use the wi-fi outside the entrance of hotel since it was only there we could reach the wi-fi. It was very frustating that we travelled a lot and then there was no wifi and that you need to seat outside the hotel just to use the wifi. The aircon was not that good. The ceiling fan was very loud. The pillows were worn out and when I checked inside. It was like they were not changing it for 10 years because it was already brown in color.(I took a picture of it) Thank God I took 2 pillowcases with me from home to use for the stay. The bed was uncomfortable and it was sturdy it was like a wood. I saw one cockroach inside the toilet. And mosquitoes were enjoying to disturb us while we wanted to have some nap inside the room. The closet was not clean. There was an empty bottle of water left before we occupied the room. So I guess maybe they did not clean it before we came. When we go up to our room for the first time we saw the linens in the 1st floor where they stocked it. It was all scattered I'm not sure if it was there for laundry or they will just use it for a new user. The toilet was dirty and smelly

Only that it was near my test centre

Very dirty small room with bedbugs, severe language barrier, paid cash 4300INR coz I was told money deducted from my card by booking.com was not handed to them. Kindly let me know what happens with that money.

Location - central but still quieter as common

Internet did not work, could hear averting from all neighbor rooms,

Did not meet my expectations

Cleanliness Receptionist not friendly

Nothing to like here really

Being asked to pay when all payment was done online