Sunstar Hotel

Email was very erratic. Lack of electricity plugs (not so easy to work in the room).

Friendliness of staff, cleanliness

The room offered on the booking.com page, which we had booked did not at all come up to what we found: no seating area, no coffee maker, no safe, no refrigerator, no mini bar and so on. After complaining we received a refrigerator and a water cooker with 2 tea bags. A functioning safe could not be given to us.

The hotel was not far from where the meeting was held, and also the staff were quite nice. The arragement for transportation with the hotel was quite easy to make and also the staff were quite cooperative with us.

The bath were quite old fashion and there were smell of sewerage in the room that created some discomfort. . However the room was cleaned on a daily basis.

The room was clean and the staff friendly especially Bonnie, Judy and Amina.

The only issue was that my heater in the bathroom was not ideal. The hot water was not that hot (it was warm only). and since it's cold around this time in Kenya. I really wish that my bath water was atleast hot.