Tensing Pen Hotel

service was fantastic staff very helpful positive energy all good no complaints I plan to return can't beat the view or location

no microwave to warm up the leftovers

Staff was stellar! Wonderful people

Having to leave

Gorgeous!!! Each area has a lot of privacy. Character and style. Quiet and chic retreat from The tacky areas and hotels.

Honestly, our stay was so fabulous, that none of the comments I will really mattered. Could have had shuttle service to the beach. The dinner menu wasn’t great. I think they would benefit from having a less chi chi dinner menu, more casual, because they attempted fine dining and while lunch and breakfast were great, dinner was not delicious. But we didn’t have the heart to tell them because the staff is so lovely and accommodating!!! The only issue that we had was that we reserved on booking.com for a couple with a child, but for some reason on their side the booking said it was only for 2 adults. Our room was so small that there was no place to put a bed for our son. But in the end, we loved the place so much that it didn’t really Matter.

Fabulous cliff top location, and safe places to jump in for a swim. Multiple little ocean side patios with comfy loungers and hammocks - great spaces to while away the hours. Delicious meals, attentive staff, nice decor touches in the rooms. Small-ish facility that feels quite private.

Was disappointed that the aircon in our room was not working when we checked in. We only noticed it as we were settling in for the night, so spent an uncomfortable first night. (We'd had a long day of travel and the fan in that room was just not enough). We flagged the problem first thing in the morning and it was repaired within a few hours, but I feel that when a guest is paying $325 US for a night's stay this should not have been an issue in the first place, and the inconvenience should have been acknowledged in some way - even a token complimentary drink or lunch would have been appreciated. The occasional slip-up is understandable, but "making it right" is a management judgement call and they missed it on this one.

The location is breathtaking. The staff is welcoming. The cottages are peaceful and comfortable.