citizenM New York Times Square

The rooms are little pods, but really fine for the price. Very clean. They are having issues with the some of the iPads that control room temp, lights, etc, but assured me this was a temporary glitch, as this was a new batch. The lobby is amazing and the location stellar. The staff might be the nicest and friendliest of any hotel I've ever stayed in. Inexpensive and tasty buffet breakfast at communal tables gives you the chance to chat with lovely people from all over the world. Rooftop bar has beautiful views.

Just the iPad situation, and that was very minor compared to all the positives. The controls were still functional, so no real problem on my end. Just had to frequently reboot.

Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.

Clean, compact and connected

Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.

Excellent location and amenities

Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff

If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.