Lv8 Resort Hotel

Pool was great The room was big Santa Claus came to our room and brought some bread

Air Con at the main bedroom was broken. They have fixed it but it wasnt working well. Still hot. No trash bin at the living room nor dining room. Need more maintenance on the furniture. Bfast no sausage. U have to ask first. Some of the food tasteless. Need a lot of improvement. Met with second top Manager. He was so nice. We talked a lot about the hotel. I complained abput the AC. and he directly asked the technician to check again the AC at the room. While I was with him, my family told me that someone came to check the AC. The way he talked was not nice. He just said the AC was fine. He only felt the AC at the living room while the problem was at the main bedrooom. He didnt do anything to it. When I came back to the room...the AC at the main bed room still not cold. Well... at least I thankful I only stayed for one nite. Thank you for the hospitality of the Manager. Your staff should learn from you how to treat the guest and how to maintain the AC.