Quality Inn & Suites

The room is clean and the breakfast is ok.

The hallways are dirty, the walls are dirty. The hotel is not in the best neighborhood.

There were homeless people out the door begging for money air didn’t work in the lobby. Card readers didn’t work other than finally our door. We had shady people at our door at 1230 in am knocking at our door. The cleaning lady was smoking in the hall way has she cleaned. I could go for hours!!!! Never ever go here!!!

Everything

The breakfast was lacking because there was hardly any food. However the lady that was cooking fresh omelets was very nice. She was very pleasant and courteous.

The sheets had not been changed and were dirty. I was very disapointed about that. I had to sleep on top of the bed. However the bed was very comfortable. We only received 1/3 roll of toilet paper. None else. We did not have an ice container, so we had to use my son's from his room. When he entered his room there was a styrofoam cup of water sitting on the table. So disapointed in the maid service. For this reason we did not leave a nice tip which we normally do.

Nothing

The hotel smells, untrained young girl handled the check in with zero customer service skills, room lacked basic amenities like a pen, paper, coffee maker, shampoo, etc. I cut my leg on the exposed metal bed frame. The location was a bit scary and having the police questioning people in front of the hotel confirmed that feeling.