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Hotel room was not ready for check at two pm. Heating and air con temperatures are set centrally so couldnt warm up the room only with a radiator located under the window.
The room was lovely and the extra bed for our daughter was ready when we came and comfortable.
Very overbearing, fake friendly receptionist. She needs to learn to slow down and calm down and let guests breath a bit before launching into her standard patter.
Very pleasant and helpful Reception. Very comfortable room. Early check-in and late check-out appreciated.
Shower took a while to warm up!
Relaxing and comfortable love the pool and sauna facilities
A little noisy in the corridors.
Opportunity for later, buffet style breakfast-excellent standard of housekeeping
open plan lounge area straight off entrance too busy & noisy - no quiet areas
The main problem was that our reservation with Active Hotels was not on record at the hotel itself. The hotel reception staff photocopied our printed confirmation in order to investigate. Fortunately there was a room available and the confirmed tariff was honored.
Good location Friendly staff Good parking facilities Good Gym
No fridge in room
It was not possible to have only a cup of coffeee for breakfast without paying the full £13.95 charge.
Very friendly & helpful staff at front desk
Hotel conveniently situated on outskirts of Norwich but within easy access of city centre. Leisure facilities used and enjoyed by my daughter.
Holiday Inn Norwich ở trung tâm Norwich, cách Nhà hát Hoàng gia Norwich và Đại học East Anglia 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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