Grand Hotel

The room was warm and that was great! Great breakfast package ready at 5 am.

The breakfast buffet was amazing!

The room was a bit worn, but then again it is an old hotel with history so you can forgive this part since it is well maintained.

Old colonial hotel, high ceilings, chandeliers and dark wood. We’d booked into a junior suite which wasn’t ready so we were upgraded to the presidential suite so can’t complain about that! Fantastic manicured gardens. Lovely to sit in and relax under an umbrella. Nice live piano music. The Thai restaurant was excellent and the breakfast buffet really good.

There were just so many staff in stiff uniforms hanging around. On checking in at reception there were just 3 guests but I counted 10 staff wandering around. On arrival at the door, there were four men to greet us! Yet the service wasn’t always great. I ordered a gin and tonic from one of the many men serving, but he forgot about it so after 10 minutes I had to order again. Then it came without ice so another long wait. Given there were a lot more staff than guests on the terrace, all a bit strange. At breakfast when I got some sliced fruit, two surly men watched a young women (obviously in training) as she chopped my papaya. Just all a bit over the top for me. So although a very famous hotel, they haven’t got their customer care right and there’s just too many staff hanging around with nothing to do. I wouldn’t be returning.