Hotel Sun Plaza 2

Location Helpful staff Cleaningness

Very small rooms Shower down at the reception

The hostel was located super close to two subways and there were good restaurant options around. In the hostel itself there was a common area with a nice lounge to drink coffee and chat, there were free coffee, tea, water and ice cubes. The tables in the area also had outlets so it was perfect for those travelling for work or study during travelling. The room was in Japanese style and had a small TV, fridge and a table. It's very small but it was ok for us.

The facilities were ok, clean, nothing special but the room was really smelly like it smelled like moldy potatoes kind of and no matter how long you opened the windows the smell was still there. It was bearable with the AC on and we were usually out all day so it didn't bother us too much. Second and major no, was that we got robbed. This hotel has the worst security I have ever seen, there is only one CCTV camera in the lobby and I'm not even sure if that one works. There are none in the elevator or on the corridor in front of the rooms. The thief broke into our room, while we were sleeping with our doors locked and apparently he was doing the same to at least one other room as there were witnesses trying to catch him. Bad luck for us we were tight asleep and he was able to steal a camera and some cash. According to the witness, he seems to be one of the (cleaning) staff members as he knew his way around the hotel. This situation was horrific and I can only laugh about how bad security is and the lack of background check on their staff. When reporting the police the staff on location were barely able to speak English and someone from another branch had to come. We checked out on that day and had to catch our next flight, so this whole situation was even worse. Lucky for us there were witnesses and the staff was trying really hard to resolve the situation even offering to keep me updated on the situation via e-mail (Thank you very much Mr. Furukawa for trying or at least offering this). Eventually we had to leave this otherwise good hotel with a very bad experience and can not recommend this place to anyone else also on the positive side at least we were not hurt.

Clean, cheap, location

Pls make some more private shower room, now whole hotel got only 1 Check in end too early

Train and subway stations are near the hotel.

Bathrooms were in the first floor. It’s not very convenient.