Motel 6 Palm Springs Downtown

“All”

“Price and area”

“Good location.”

“We arrived, after traveling 3 hours to Palm Springs, Motel 6. We had our gear to summit Mt San Jacinto, and needed a few hours of sleep before our summit. I made a reservation 24-hours in advance. We arrived to Motel 6, DT Palm Springs, at 11PM. The receptionist, Katherine check us in after some delay. She sent us to room 315. We carried our very heavy equipment up to the throes floor, only to find that the key to Em did not work. I called down to the office via my cel phone. Katherine, the receptionist, told me that if I want to get in my room, I would have to come back down to the office. We carried out 40 pound bags back down to the office. We returned to the office where Katherine, the motel 6 receptionist, became increasingly more rude. She blamed the key not working because I demagnetized it some how. She provide another key and told us to try it again. We lugged up outlets 40 pound bags back up to the third floor, room 315. The key did not work. We returned back to the office yet again. This time Katherine, the motel 6 employee, became increasingly rude toward us. Talk in g over my partner, and began raising her voice. We asked for two keys. We return back to room 315. The keys did not work. We returned back, fir a third time to the receptionist office. She argued with me that I either demagnetized the key or the door doesn’t work. I requested another room. At this point Katherine, the motel 6 employee, became confrontational, and told us that she was going to cancel our reservation and credit our account. At this point, a hour has gone by. We waited fir Katherine, the Moro 6 employee, to email a refund. We waited an additional 20 minutes for our refund. Without a place to stay, we slept in our car fir two hours before taking the 3 hour trip back home. This was truly a very disappointing experience and so will NEVER go to Motel 6 ever again.”