Khách sạn ở Pereira nằm gần sân bay Olaya Herrera Park

Ưu điểm: Nice 4 star hotel

Khuyết điểm: Location

Ưu điểm: Extra comfortable beds Very friendly and helpful staff Relaxing atmosphere Excellent range of food

Ưu điểm: pool and breakfast lobby

Khuyết điểm: AC didn't work , bathroom was horrible like a cheap motel , tv it's a mini tv

Ưu điểm: The staff was extremely helpful and friendly. We enjoyed our stay very much.

Ưu điểm: Excellent facilites , nice design Awesome breakfast

Khuyết điểm: Nothing

Ưu điểm: Location in near everything. The food is great and the staff is very friendly.

Khuyết điểm: Pereira is beautiful but not much to do there. A 4 day vacation is more than enough.

Ưu điểm: The breakfast was exellent. The restaurant staff very kind. We will surely recommend your hotel.

Ưu điểm: The hotel is wonderful!

Ưu điểm: Great hotel. Great service. Very CLEAN. EXCELLENT STAFF! 5 stars! And the breakfast was delicious.

Ưu điểm: The hotel is cute, in a good area, has free parking and the staff is nice

Khuyết điểm: The hotel rented the entire second floor common area to clothing retailers. Our room had a mannequin at our door. They were very loud each evening even when I asked them 2 nights in a row and talked to the guy at reception. Then I read a review that this had happened before. Breakfast was just boring

Ưu điểm: Great rooms very clean great breakfast I highly recommend it

Khuyết điểm: We loved everything

Ưu điểm: It was nice and in a great location

Khuyết điểm: Non hotel guests meeting in the courtyard

Ưu điểm: Central in the centrum

Khuyết điểm: No airco

Ưu điểm: Staff were very helpful

Khuyết điểm: It’s not in the best part of town.

Ưu điểm: Friendly staff

Khuyết điểm: Location is great but a little noisy as so close to he main square

Ưu điểm: The staff was professional and friendly. The hotel itself was amazing, an older building, but very well kept. An awesome location in the city center, everything is within walking distance.

Khuyết điểm: For the most part everything was great. However, we had breakfast included, but it left much to be desired, not much of a selection.

Ưu điểm: Breakfast was very good and the staff attentive

Khuyết điểm: On arrival the receptionist would not accept an authenticated copy of my passport that included entry and departure date stamp from immigration and neither would the manager. Consequently, I had to pay normal tax. I have never had a problem like this before. We have stayed at the Gran Hotel on numerous occasions with no problem. The receptionist was very very unhelpful and had a negative attitude towards us. If there had been no penalty for cancellations we would have found another hotel.

Ưu điểm: Staff and clean

Khuyết điểm: Room without AC

Ưu điểm: Everything was perfect and the service you get is like in a five star hotel

Khuyết điểm: The price i paid was not the price on booking it was 20% more

Ưu điểm: Great location, good price, free parking.

Khuyết điểm: Receptionist didn't know that foreigners don't pay VAT on hotels, breakfast was a bit limited in choices available.

Ưu điểm: The staff service, courtesy are very remarkable from the minute you step in through the stay. The hotel has a relaxing vibe, super clean. Beds are very comfortable, bathrooms modern and functional. Relaxing pool and restaurant in the terrace are not to be missed. The location it’s also great, the hotel is at the heart of plaza Simon Bolivar.

Khuyết điểm: N/A

Ưu điểm: Great breakfast and staff

Khuyết điểm: Wifi signal strength is weak and not stable enough

Ưu điểm: Very clean rooms Very big rooms Air-condition was working Very nice breakfast Very friendly Staff Nice location Check-in and Check-out very easy Extra services (i.e. laundry)

Khuyết điểm: --

Ưu điểm: Location

Khuyết điểm: N/A

Ưu điểm: I loved everything about this hotel and my personal stay. The room was big, the bed was awesome (had the king size) the cleanliness was good, loved the view from my room in the 9th floor facing The Bolivar Plaza, and the three nights I spent there, I was able to get a great night sleep due to the bed being so comfortable. Zero issues with the hot water, the room was very quiet, considering mayor Colombian cities are known to not be que quietest at night. I’d say my overall experience at this hotel was great.

Khuyết điểm: Here’s what I did not like and did not appreciate: When I arrived at check in I showed the front desk clerk my US passport to identify myself and as a proof that I do not live there and, even though I’m Colombian, I’m not a Colombian resident and should not get charged the 19 % tax they charge Colombians on top of the stablished fees at time of booking. The person told me that in order to not get charged I would’ve had to provide a "tourist stamp" in my passport from the airport which obviously I can’t provide because I (by law) can only enter Colombia with the Colombian passport and for obvious reasons I don’t get that stamp. I showed more than enough proof that Colombia is NOT my country of resident, that did not work, so I was not only upset at the time, but very disappointed at the way this property handled my situation and still charged me the 19 % tax on top of what the normal rate was. This is the first time this has happened to me and for this ONLY reason, I will not book this property again. I lost count of the many properties I’ve stayed at in Colombia for the past 14 years (chain hotels and single properties) and I’ve never experienced this issue with any other property in all those years, and all I ever do at check in, is show my US passport, they usually make a copy of it and I’m good to go, I’ve never gotten charged the 19 % tax like this hotel did. Mishaps like this one can make a big difference no matter how good of a stay I had or even how great the hotel is. I’m sure I’m not the only one bothered by this, I’m sure this keeps happening over and over, and I don’t think is a good practice from such a high end property.