Philadelphia Marriott Downtown

location

old and too much noice in the pool

Terrible attitudes by the staff. Room occupancy was to be 5, but instead was 2. They yelled at us and said it was out fault that there were 2 full beds, instead of the 2 queens & pull out couch as promised. No apology, no remedy.

Desk staff and porters were courteous

code violations were posted on the entry doors which was concerning. the lobby was under construction. The bridge & lobby to our room smelled of vomit. Our car starter was lost by the valet. the wait for valet was ridiculous. our room was not ready.

Front desk hospitality

I smelled a bad odor in the hallway crossing over into the convention center

Very bad experience

Handicap room with two beds and no bath and noise all night long no sleep

The rooms at the Marriott are comfortable and the staff is accommodating. The location of the hotel is ideal for tourist who wish to visit center city.

For travelers driving by car, the location of the hotel is not ideal, as driving to the center of Philadelphia can be challenging.

good location

staff was not very friendly or helpful

- Location was great

1.Check in - guy who checked us in was very unfriendly. Lady working next to him was much better and she was not even serving us! 2. Parking was annoying - we chose hotel because it had it's own parking but arrived and it was full. Was told to park across the street which cost $50 vs $36 for hotel. 3. Breakfast staff were lazy (did not take our finished plates away when we uses the buffet. 4. Hotel rooms need modernised. It was like going back to 1990!