Fontana

Breakfast was Ok

There is nothing worse than to come to your hotel after overnight flight and find the door of your hotel closed; I dialed the number on the entry door but got no phone or email responses. I was waiting under the door for 1,5 hour until other guests opened the door and I had to choose the room myself, the room turned to be a disaster.. The owner never showed up - he was in Portugal and responded to my email only next morning. How was I supposed to get into my room? Crappy mattress, stinky towels, urine smelled floors, broken shower holder and leaking shower head, no toiletries (as listed on website), child’s blanket - see the picture, only one pillow instead of listed two, no coffee maker, nor listed laundry facilities; I stayed 3 nights – room was “cleaned” only once without emptying rubbish bin. Perhaps one good thing – breakfast was served on time and nicely. The SCORE for this property is ZERO