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The bed was super comfortable. The master suite was amazing and completely affordable. Service, food, amenities and staff where efficient and great.
The resort itself was beautiful. The room were very nice and we had a nice view of the ocean. Our favorite part was the staff. They were very friendly and got to know us. They knew my boys names and invited them to the activities. There were many activities for the whole family. Everyone checks on you and are very accommodating. They had cooking classes for guacamole and ceviche that we really enjoyed. The French restaurant was the best food there.
We were very disappointed in the food. The first day we ate at the seafood restaurant and my son and I woke up very sick throwing up. The rest of the family was sick to their stomach for the rest of our week. We came to find out other families had gotten sick also after eating at the same restaurant. The bathrooms by the pool were very dirty with toilets overflowing. There was a lot of seaweed at the beach so we couldn’t really swim there. It would have been nice if there were evening entertainment for the kids like movies by the pool. The evening entertainment wasn’t very good. You would think the Mexican food would be the best part and authentic but it was not good at all. They had guacamole and queso and it was gross. Nothing good to snack on by the pool. The most frustrating part was that the restaurants are closed and open on different days and there is no way to know when unless you ask. So you can’t plan which restaurant to go which night. They should have flyers all around letting you know. One night they said there would be pizza and then my boys went and they had canceled it after telling us about it that afternoon. The employees weren’t consistent about the dress code. Some said pants required others said no. It stormed our last two days which of course is out of their control but they had no indoor places to hang out other than the lobby. Everyone was going stir crazy. They need rooms with tv’s and movies. Tables to play games. Overall we had a good time with our family but would not recommend this place or go back.
We stayed to evaluate the property for our wedding
The resort grounds are beautiful. The architecture and design has a luxurious feel to it all throughout the property. we stayed in the most basic room which is interesting because it was amazing. There are more than 7 restaurants and 4 bars to check out. Everything is included.
That they don't include at least one spa treatment like a massage with your stay. I think it would add a nice touch instead of trying to make people spend more money as soon as they check in. I found it to be the only experience that lacked class during our stay. The resort credit compared to other resorts is minimal and their coupons don't cover the cost of any substantial spa treatment or experience.
Worth the Money but not Luxury
Premium liquor. Food quality was above average. Steak night was amazing Staff was nice and attentive Beautiful wedding set ups
Construction! Beach had a lot of seaweed in the water despite cleaned multiple time. Bed was hard and uncomfortable Housekeeping didn't replenish towels every day Hotel was a minimum 45 minutes away from excursions. With pickups from other hotels you're at a minimum of 1 hour to 1.5 hours before getting to destination The hotel pushes you to book tours through Amstar, who resells other companies' tours for a huge markup. Too many kids despite being in mid-October. Missing pool tiles
The staff was amazing, the rooms were very clean, front desk was warm and welcoming. Overall the staff made the experience very enjoyable.
The food available during the day was not good at all. The only food worth eating are in the restaurants at night.
Dreams Riviera Cancun Resort & Spa ở Puerto Morelos, trên bãi biển cách Quảng trường Thị trấn Puerto Morelos và Sở thú Crococun 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? khách sạn này có khu vực tổ chức rộng 775 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
dựa trên 287 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Dreams Riviera Cancun Resort & Spa nằm tại Carretera Federal 307, Chetumal-Puerto Juarez, Benito Juarez, cách trung tâm Puerto Morelos 2,8 km. Crococun Zoo là thắng cảnh gần nhất so với Dreams Riviera Cancun Resort & Spa.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Dreams Riviera Cancun Resort & Spa.
Có, Dreams Riviera Cancun Resort & Spa có đường truyền Wi-Fi miễn phí.
Có, Dreams Riviera Cancun Resort & Spa có bãi đỗ xe miễn phí.
Không, Dreams Riviera Cancun Resort & Spa không có dịch vụ đưa đón sân bay miễn phí.
Dreams Riviera Cancun Resort & Spa cách Cancún một quãng 18,3 km. Dreams Riviera Cancun Resort & Spa cách Cozumel một quãng 40,1 km.
Có, Dreams Riviera Cancun Resort & Spa có hồ bơi trong khuôn viên.