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Khách sạn ở Puerto Morelos

Khách sạn ở Puerto Morelos

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Mùa thấp điểm tháng 8
Mùa cao điểm tháng 2
  Giá trung bình (đêm trong tuần): 6.145.139₫
  Giá trung bình (đêm cuối tuần): 4.756.149₫

tháng rẻ nhất để ở

20%

giảm giá theo dự kiến

thời điểm đắt đỏ nhất để ở

37%

tăng giá theo dự kiến

(giá trung bình cho 2 tuần qua)

CN - Th 5

(đêm trong tuần)

(giá trung bình cho 2 tuần qua)

Th 6 & Th 7

(đêm cuối tuần)

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Khách sạn tốt nhất ở Puerto Morelos

Hiển thị tất cả
Excellence Riviera Cancun Luxury Adults Only - Puerto Morelos - Phòng ngủ
1
9,5 Tuyệt hảo (2.244 đánh giá)
10.361.613₫+
Tổng quan Đánh giá
Excellence Riviera Cancun - Adults Only - All Inclusive ở Puerto Morelos, gần sân golf và chỉ cách Sở thú Crococun 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? nơi lưu trú này có khu vực tổ chức rộng 9700 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: Every thing was wonderful
8,2 Tuyệt hảo
Ưu điểm: The facility and people were generally really good. Very compatible to other resorts my wife and I have bee to in the Riviera Maya. This is our 9th trip to Riviera Maya and I believe when most people say this place is top of line they have not been to to many others. You can go to several other hotels and get 100% of what you want, not 90%.
Khuyết điểm: If you like the beach and ocean, then do not go to this resort. Simply horrible! It's a shame because it really is a nice resort but the ocean water is not much better the the New Jersey shore. Very disappointing. You will not even want to go in the water with all the algae and sea weed. If you are strictly a pool person, you will be fine. We will not go back simply due to this issue. We have been to several other resorts in the Riviera Maya that has everything for the same basic price.
10,0 Tuyệt hảo
Ưu điểm: Everything was amazing
9,7 Tuyệt hảo
Ưu điểm: Loved everything about the resort except for beach.
Khuyết điểm: Lots of seaweed in the ocean that crews tried to clean up throughout the mornings. Water was not clear.
9,7 Tuyệt hảo
Ưu điểm: The room was amazing, as well as the rest of the facility. Everything as clean and easily accessible. The staff was helpful and polite. The stars visibility made you never want to leave.
Khuyết điểm: The food was just ok at most of the restaurants.
10,0 Tuyệt hảo
Ưu điểm: Everything was amazing pools were beautiful the room was beautiful service was outstanding restaurants were excellent
Khuyết điểm: Nothing!
10,0 Tuyệt hảo
Ưu điểm: I was actually semi dreading this trip based on past Mexico experiences, but I ended up having an amazing time. The food, room, staff, everything was perfect. Will definitely go back some day.
Khuyết điểm: This resort had no control over this...but the ocean was brown from algea! Was not able to spend any time on the beach! They did have a tractor trying to pick it up but there was too much.
10,0 Tuyệt hảo
Ưu điểm: Everything was great, nice size - not too large and not too small. All there staff were very pleasant and accommodating. They strive for the best in customer satisfaction.
Khuyết điểm: Every now and then I could smell stagnant water in the water displays next to the buildings
8,8 Tuyệt hảo
Ưu điểm: I loved the room, the restaurants, the pools, the beach, and the ambiance. I had a great time with my friends. Everything was easily accessible.
Khuyết điểm: The only things I didn't like was the inconsistency of the service. When we ordered drinks it was always a surprise what we would get based on the waiter or waitress taking the order. Some servers were friendlier than others. Also, the Wifi and cell service was VERY bad. If you need to communicate with the outside world, you shouldn't stay there.
Jolie Jungle - Puerto Morelos - Phòng ngủ
2
9,4 Tuyệt hảo (105 đánh giá)
2.526.657₫+
Tổng quan Đánh giá
Jolie Jungle ở Leona Vicario, cách Puerto Morelos Adventure 9 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,5 Tuyệt hảo
Ưu điểm: Wonderful hosts. Beautiful spot.
8,3 Tuyệt hảo
Ưu điểm: Location was beautiful
Khuyết điểm: No ac
8,8 Tuyệt hảo
Ưu điểm: Great central space / restaurant with giant chess, hammocks and pool table that the kids enjoyed. Beautiful swimming pool. Lovely setting surrounded by nature and convenient location near Puerto Morelos and lots of Cenotes. The wifi doesn't work well, which could be a good or a bad thing depending on your perspective. Fine for us (an electronic detox) but could be awkward if you're planning to do lots of internet research on the spot about where to go.
Khuyết điểm: There are bikes to use but none for kids smaller than about 10-12, which is a shame.
10,0 Tuyệt hảo
Ưu điểm: Lovely secluded location in the middle of the jungle. Anais was super super helpful and accommodating to us. It’s near a beautiful fishing town with some lovely local restaurants.
10,0 Tuyệt hảo
Ưu điểm: Anais was so helpfulchecking is in and getting us whatever we needed. The location and the bungalows were awesome. The temezcal was the best though. Dino lead us through a amazing ceremony that our family will remember for ever.
10,0 Tuyệt hảo
Ưu điểm: The staff were exceptional. Our bungalow was wonderfully clean, comfortable and romantic. We highly recommend Jolie Jungle to anyone interested in a unique, friendly, special experience.
9,5 Tuyệt hảo
Ưu điểm: Lodging was excellent, well cared for grounds and pool. Food was very good and prepared with care. We had a wonderful shamanic experience in the Temazcal sweat lodge. It was a lovely time. Great for children.
9,3 Tuyệt hảo
Ưu điểm: Beautiful jungle setting. The owner was friendly. Quiet place.
10,0 Tuyệt hảo
Ưu điểm: Absolute astonishing location in the jungle. Very nice staff, awesome pool. Perfect place for relax.
9,3 Tuyệt hảo
Ưu điểm: Wonderful, friendly hosts and delicious food. Cute, comfortable bungalows in the jungle
Desire Riviera Maya Pearl Resort - Couples Only - Puerto Morelos - Toà nhà
3
9,2 Tuyệt hảo (501 đánh giá)
17.941.586₫+
Tổng quan Đánh giá
Desire Riviera Maya Pearl Resort All Inclusive- Couples Only ở Puerto Morelos, gần biển, cách Bãi biển Ojo de Agua và Quảng trường Thị trấn Puerto Morelos 5 phút lái xe. Xe đưa đón sân bay phục vụ theo yêu cầu với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,0 Tuyệt hảo
Ưu điểm: The staff very nice , the location beautyful ,nice garden with some local iguana, very good spa
Khuyết điểm: It is a clothing optional location with some places where sex is allowed but to see somebody having sex is very rare ,
10,0 Tuyệt hảo
Ưu điểm: Amazing experience! Hard to feel good in other places after you've been to Desire Pearl :) Top services, very friendly and professional staff, paying attention to all needs. Very good food with plenty of options. Fresh fruits and coconuts from the property served daily. The activities are fun and helps you interract better with the other guests. Besides the all inclusive resort, the couples-only experience with adults activities makes the difference.
Khuyết điểm: Everything was perfect!
10,0 Tuyệt hảo
Ưu điểm: Great staff, they remember your name, Enjoyed the total body O seminar. Hot tub and pool were incredible, activities for those who wanted. Good participation at theme nights.part
Khuyết điểm: Air conditioning in the room
10,0 Tuyệt hảo
Ưu điểm: Staff was incredible, beautiful property and comfortable rooms.
Khuyết điểm: Food was hit or miss and the SUPER loud music at the pool was off-putting at times.
10,0 Tuyệt hảo
Ưu điểm: The staff are amazing, food is great and the pool play makers are fantastic and a lot of fun. Great customer service
Khuyết điểm: N/A
8,3 Tuyệt hảo
Ưu điểm: The staff is amazing and truly goes out of their way to make you comfortable.
Khuyết điểm: The nightclub music could be better. Also the facility could use a bit of a facelift. It’s starting to show wear & tear.
9,5 Tuyệt hảo
Ưu điểm: Best customer experience ever. They are truly experts in training/motivating their staff to go the extra mile for the guests. Ultra relaxing stay, resort is a picture perfect postcard and friendly staff make it an amazing stay.
Khuyết điểm: Breakfast was really good but lunch/dinner quality could be better.
9,3 Tuyệt hảo
Ưu điểm: the experience was amazing and had great fun
Khuyết điểm: my credit card was hacked and numerous fraudulent charges were made. the only entity that had my card number was desire and booking.com. had to stop the card and have the charges reversed. Will never use booking.com again unless this horrible experience is made right.
10,0 Tuyệt hảo
Ưu điểm: Everything is amazing at this resort. The people , servers , staff , amazing !
Khuyết điểm: The beaches aren’t the best but you don’t really need them so all is good.
10,0 Tuyệt hảo
Ưu điểm: We loved the food and the facilities. The staff was excellent and we can’t wait to come back in November! Best vacation ever!
Desire Resort & Spa Riviera Maya - Couples Only - Puerto Morelos - Phòng ngủ
4
9,1 Tuyệt hảo (409 đánh giá)
14.673.157₫+
Tổng quan Đánh giá
Tọa lạc tại Puerto Morelos, Desire Riviera Maya Resort All Inclusive - Couples Only cách Petempich Bay 1 phút lái xe và cách Sở thú Crococun 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,3 Tuyệt hảo
Ưu điểm: Everything taken care of
Khuyết điểm: Less vegetarian options
8,8 Tuyệt hảo
Ưu điểm: The staff is very attentive and accommodating. They will go out of their way to make your stay as comfortable as they can. We can't say enough good about our stay! The spa services are amazing and high recommended!
Khuyết điểm: I wasn't a big fan of the steakhouse. Everything was very salty. Maybe was an off night, but hey, I didn't come here for the steak anyways :)
10,0 Tuyệt hảo
Ưu điểm: The service was over the top as was the property
Khuyết điểm: Nothing all was amazing
9,3 Tuyệt hảo
Ưu điểm: The location, a little hidden, but close to other attractions) The staff, all friendly and helpful The cleanliness, every single space was impeccable The spa (what a massage we got!) Overall, the place is amazing, we will visit it again and again
Khuyết điểm: The size of the vanity in bathroom (way too small) The bed sheets, noisy (cheap) The size of the pool (small) The food in the Japanese restaurant (spicy in excess)
9,5 Tuyệt hảo
Ưu điểm: The food was excellent in all settings, i.e. buffet, reserved dining, pool side daytime dining. Loved the location of the outdoor bar, adjacent to the main stage/plaza area. The overall vibe was fun when it needed to be, and quiet when one needed to rest. The many activities and settings all were inviting and exciting.
5,0 Ổn
Ưu điểm: The concept, but you also need to be prepared to see things that you did not want to.
Khuyết điểm: The problem with the rotten sea weeds is unbearable. The smell is nauseating and invades all the resort. You can feel the smell on the air, on glasses, napkins and towels, 24 hours a day.
9,3 Tuyệt hảo
Ưu điểm: Staff
Khuyết điểm: DJ music at disco
10,0 Tuyệt hảo
Ưu điểm: A stay at Desire is very unique and will change your life! Staff is stellar-all of them go out of their way to make sure you are well cared for. LOTS of opportunity for socializing but we also had no trouble finding quiet space close to nature. Did the photo shoot with Provoke photography. Ruben the photographer is a magician.
Khuyết điểm: The beach is a bit narrow. Really the only thing that was not completely perfect.
10,0 Tuyệt hảo
Ưu điểm: The resort is managed very well. The staff are spot on in every way. They are friendly, professional, fast, and remember your drink when you walk up to the bar. The guest rooms and common areas are all kept very clean.
Khuyết điểm: The beach had a ton of seaweed raked up on it and there are rocks in the water. Lots of beaches are like this in that area so when we wanted to get in water, we chose the pool. No biggie unless you are an ocean only person.
Grand Residences Riviera Cancun - Puerto Morelos - Toà nhà
5
9,2 Tuyệt hảo (96 đánh giá)
6.536.857₫+
Tổng quan Đánh giá
Grand Residences Riviera Cancun ở Puerto Morelos, trên bãi biển, cách Bãi biển Ojo de Agua và Nhà thờ San Jose 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? resort này có khu vực tổ chức rộng 140 mét vuông, bao gồm trung tâm hội nghị và phòng họp. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
9,5 Tuyệt hảo
Ưu điểm: Everything else
Khuyết điểm: Some people isnt extraordinary nice, Im some are
10,0 Tuyệt hảo
Ưu điểm: Staff couldn’t do enough for us. Best hotel of our trip - BY FAR!
10,0 Tuyệt hảo
Ưu điểm: Everything! The value for the luxury, hospitality, comfort, lush exterior environment, great food, beautiful vistas, on the beach, spa, gym, market...I didn't want to leave.
Khuyết điểm: Can't think of a single negative...
8,8 Tuyệt hảo
Ưu điểm: Amazing hotel and staff is very friendly. we couldn't have asked for more. The hotel is child friendly and there is a kids club for over 4 yrs.You can also take your toddlers but they can only stay with parental supervision. The food was fresh and beach is clean.Amazing holiday overall.
Khuyết điểm: We had a little issue with our room as the definition "ocean view" is not an actual room with ocean view.You will only get a room with partial view to the ocean.Apparently "beach view" will give you the full ocean view, however there was no option to book "beach view". We still had a room with a decent view but paying extra and not getting an actual ocean view was rather disappointing.
9,3 Tuyệt hảo
Ưu điểm: like the rooms and that was very clean all the hotel property
Khuyết điểm: the food didn’t meet my expectations
9,5 Tuyệt hảo
Ưu điểm: Great buffet breakfast, with also a choice of menu. Junior suite perfectly OK , no need to go higher unless you have children and want a plunge pool. Everything feels very new and pristine. Food in El Faro very good and the inclusive package is excellent value for money.
Khuyết điểm: Food in Flor de Canela very lack lustre, and rather indifferent service. Live music so loud at dinner that you couldn't converse with your partner.All rather clinical, it's not a hotel with personality.
8,8 Tuyệt hảo
Ưu điểm: Very nice hotel with great facilities we especially liked the three lane 25m lap pool which got little use unlike the main pools. Enjoyed our stay and would stay there if we were to visit Cancun again
Khuyết điểm: Even though we were there on an all inclusive package we always had to sign the restraunt and bar tabs before leaving but there was no charge
10,0 Tuyệt hảo
Ưu điểm: Room very nice, good size, well located by sea with lovely pools and good staff. Food was high standard and had no issues. Some dishes I would say were excellent and all inclusive deal was very good.
Khuyết điểm: Sea was a little rocky near the shore which wasn't great. Staff were inconsistent in their service, most were excellent, others ok.
10,0 Tuyệt hảo
Ưu điểm: Best beach type resort I ever experienced. Miles away better than the so called resorts on the Cancun strip. Service is outstanding. Staff is clearly well trained to be helpful but not intrusive. Restaurant is award-winning- highly recpmmended. Would stay again in a heartbeat.
10,0 Tuyệt hảo
Ưu điểm: Everything was outstanding
Khuyết điểm: Food,service and everything in between
9,5 Tuyệt hảo
Ưu điểm: The hotel and grounds are classy, beautifully designed and landscaped, and serene. The staff was excellent and attentive and the amenities and food are high quality. The kids club was very well run and a wonderful addition.
Khuyết điểm: One minor thing: the food services staff could be better dispersed around the pool, especially during lunch time, when it was hard to find a server. This was surprising since overall the staff was very attentive.
9,5 Tuyệt hảo
Ưu điểm: High end kitchen appliances in the suite. The staff did the dishes. Washer/dryer was great. Beds were very comfortable. Bathroom/shower area was luxurious. An extra large jacuzzi outdoors on the balcony - kids loved this. There were very few rules at the resort. The staff almost always answered yes to special requests.
Khuyết điểm: Scraping of chairs on the floor. They should have indoor/outdoor rugs under all areas with chair.
Hotel Marina El Cid Spa & Beach Resort - Puerto Morelos - Toà nhà
6
8,9 Tuyệt hảo (1.936 đánh giá)
7.324.988₫+
Tổng quan Đánh giá
Hotel Marina El Cid Spa & Beach Resort All Inclusive ở Puerto Morelos, trên bãi biển, cách Bãi biển Ojo de Agua và Nhà thờ San Jose 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm trung tâm hội nghị và phòng họp. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
9,5 Tuyệt hảo
Ưu điểm: I LOVED this resort, friendly staff, gorgeous views, and we went during October's off season so it wasn't crowded at ALL. Paying for wifi extra is kind of ridiculous with it being 2018...and extra charges for pool towels...other than that there was always something to eat, drink or do and we had a wonderful time. Thank you
Khuyết điểm: Sadly, the ocean shore was all brown and locals/staff said it's been getting worse over the past few years. The air the entire time smelled like eggs due to the rotting seaweed in the ocean making it the brown color. Not many people stayed on the beach because of it...hopefully that gets better someday...it's really sad to see that..Also the paid wifi is silly. Reservations for restaurants also fill up quickly. I don't think kids should be allowed at the nicer dinner spots either. Screaming kids aren't really my idea of a romantic dinner.
10,0 Tuyệt hảo
Ưu điểm: THE OVERALL EXPERENCE WAS JUST WONDERFUL
Khuyết điểm: THE POOLS COULD HAVE BEEN WARMER
8,0 Tuyệt hảo
Ưu điểm: The swimming pool, Gym,and dinner cafeteria.
Khuyết điểm: The hard sell of the time share program.
7,0 Tốt
Ưu điểm: Food
Khuyết điểm: Beach
10,0 Tuyệt hảo
Ưu điểm: The grounds and beach
Khuyết điểm: The Mexican restaurant
8,0 Tuyệt hảo
Ưu điểm: Food & staff
Khuyết điểm: Rocky beach
9,3 Tuyệt hảo
Ưu điểm: The buffets are tasty and varied . Food and drinks* are included and available all day. ( * pay extra for wines other than the house wine, which is poor and for premium brand liquor ) . The " restaurants " let you enjoy a sit down meal instead of self service , the food in the restaurants is mediocre . The waiters and cleaning staff are very friendly and accommodating . The property is immaculate, public and private areas are constantly being maintained. Rooms are serviced twice per day. The pools are lovely .
Khuyết điểm: This is not a beach/ ocean to play in - the ocean floor is very rocky , the water is not inviting and the beach is just a narrow short walk - but its has ocean atmosphere , the pools are lovely and overlook the ocean and none of the guests seemed to mind the lack of real beachfront . The reception desk tried to up-sell us on the room at check in , Extras are expensive .
9,5 Tuyệt hảo
Ưu điểm: All the staff were so friendly and helpful.
Khuyết điểm: The wine was not very palatable, which makes the overall value for money less than we would have hoped.
10,0 Tuyệt hảo
Ưu điểm: Super clean resort, very serviceable staff, entertainment nightly and fantastic Ventus pool with fun water Pilates class!
Khuyết điểm: Roundtrip shuttle service to airport would be great!
7,0 Tốt
Ưu điểm: Restaurants-food is excellent. Pool and outside staff was GREAT
Khuyết điểm: The front desk refuse to provide me a room closer. I'm a cancer patient and as a consequence I get tired very easily. I just wanted a room closer. They gave me the furthest away room. Other than the front desk staff everyone was so friendly, courteous and polite staff ever.
10,0 Tuyệt hảo
Ưu điểm: Loved the fresh juices at breakfast restaurants and great selection of ceviches at the Mercado de Dolores. The buffet food exceeded my expectations, we preferred it to the reservations-only restaurants! The one-bedroom suite was so spacious and perfect for allowing privacy for my family.
Khuyết điểm: I wish more of their cocktails were made with fresh fruit instead of syrups. It is true that the beach has tons of brown seaweed and is small. I didn't mind too much because the pools were so great, but a nice beach would have totally wowed us. I also wish they heated the pools a little more. The large pool with the water slide was too cool for me to be comfortable in. Our one-bedroom suite was great, but there were no electrical outlets on the same wall as the pull-down murphy bed, which for us meant we had to pull the mattress onto the floor to sleep closer to the outlets behind the TV.
9,5 Tuyệt hảo
Ưu điểm: This was our 8th trip to EL CID. Food is great staff is great grounds and location are great. There’s a reason we keep coming back again and again. You’ll love the new expansion at Ventus as well.
Khuyết điểm: The beach is extremely rocky and you MUST wear water shoes. If you are one who likes to stroll the beach and ocean wade for the majority of your beach experience do NOT come here -seriously. If you are a pool dweller, you will be most satisfied.
Now Jade Riviera Cancun Resort & Spa - Puerto Morelos - Phòng ngủ
7
8,7 Tuyệt hảo (2.308 đánh giá)
6.675.939₫+
Tổng quan Đánh giá
Now Jade Riviera Cancun Resort & Spa All Inclusive ở Puerto Morelos, sát hồ, cách Bãi biển Ojo de Agua và Nhà thờ San Jose 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? khách sạn này có khu vực tổ chức rộng 995 mét vuông, bao gồm khu hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: What's not to like at this resort. Service,especially in the Preferred Club and French Restaurant were outstanding. Elpio Jesus, Antonio,Jose and Manuel made our meals at the French Restaurant enjoyable. My family is already talking about or next trip The Jade. I really also enjoyed what they have done with the landscaping by the Preferred Club Pool!
Khuyết điểm: Nothing I can think of.
9,0 Tuyệt hảo
Ưu điểm: It was a smaller property and less crowded.
8,0 Tuyệt hảo
Ưu điểm: Staff was amazing and the resort was very clean. Loved our ocean view and the top shelf liquor was great. The gym was well-equipped and one of the best for a hotel I've seen. Was truly all-inclusive and never pressured to spend more money.
Khuyết điểm: The food could have been better but it wasn't bad. We had dinner in one of the restaurants our first night and it was our least favorite meal. We stuck with the buffet and found the Mexican dishes to be the best.
5,8 Ổn
Ưu điểm: I like the preferred lounge and the adult only pool
Khuyết điểm: The customer service on the resort was not very accommodating. Some of the employees had attitudes as well. They oversold the hotel so my cousin didn’t get the room that she paid for. The next day she received the Correct room type but their was a water leaking in the room. I have stayed at better resorts with better customer service. Also the food was ok but nothing to write about. I wouldn’t necessarily be excited to stay there again.
10,0 Tuyệt hảo
Ưu điểm: the food was good and a variety of choices for picky eaters.
Khuyết điểm: My husband needed to tell me something when I was in the buffet restaurant and he was not allowed in because he had a tank top on and he just needed to tell me he would be waiting in the lobby before our day trip. they did not even offer to relay the message.
9,5 Tuyệt hảo
Ưu điểm: Well designed large hotel with lots of facilities. Extremely proactive team of staff and clearly their mission was to make holiday makers feel they were very important. Good choice of eating places and food very good food, we actually preferred the buffet options as could choose what we had from a really good variety of options. Our only experience of the restaurants was not so good as small portions and took some time. Still though, extremely attentive service. Choice of nice drinks mostly but house wine not too good. Lovely beach location with good access to sea although somewhat impeded by seaweed. Sometimes it was hard to get a bed chair as people reserved chairs but then didn't return to them but towels on them so couldn't use. This hotel had all you needed for a very good holiday if you could manage the noise and 'buzz' of a hotel that catered for all types of holiday makers. Lots of families having a great time.
Khuyết điểm: Seaweed in sea not being cleared often enough as got quite smelly. We found the busy-ness of the hotel a bit of a challenge as there really wasn't a quieter area(unless you paid extra for their preferred rooms - which we felt you shouldn't need to do to have this quieter area and even then this preferred area had piped music!) We didn't like the fact that to get a decent glass of wine one needed to buy a bottle, rather than the hotel have a good house wine.
9,5 Tuyệt hảo
Ưu điểm: Beautiful place and very good staff. Francisco is the Best
7,0 Tốt
Ưu điểm: Grounds are beautiful and well kept. Staff is friendly, attentive, and helpful.
Khuyết điểm: The bedrooms have a limit on the thermostat, and therefore residents are not able to control the temperature in their room past a certain point (limit set at 20). If there is a thermostat in your room, that means you should have full control of the temperature without limits. The lobby was also often very warm, to the point of sweating if we stood there long enough. There was one bathroom by the main pool that was an ICE BOX ,freezing cold! The AC facilities are a problem at this resort and I told the manager I would not bring my company work events there for this reason. We were lucky to be there in early May, I can't imagine the heat/misery at the height of summer.
7,5 Tốt
Ưu điểm: First to all, the staff was tremendous, especially Rafael the head concierge in the preferred club. He would be an asset at any business anywhere. The preferred rooms ocean view are very nice. The one meal we ate at the French restaurant was delicious but because of the seaeed we left after 1 night.
Khuyết điểm: Unfortunately when we were there, there was a lot of seaweed in the ocean and on the beach to the point where the beach and ocean weren't usable. This isn't always the case but it was definitely a problem when we were there. The grounds are not quite as tropical as at the sister resort the Now Sapphire, just north of this hotel. Because the beach and ocean weren't usable, the pool was too crowded.
10,0 Tuyệt hảo
Ưu điểm: the preferred suites were great and everything was clean. the food was great. Gustavo was great!
Khuyết điểm: the beach on the preferred side and that the preferred pool is adults only. also, we had the concierge at the preferred club make us a reservation for a taxi and she booked it at the wrong time
8,0 Tuyệt hảo
Ưu điểm: The Italian restaurant food was delicious!
Khuyết điểm: They called twice at 9 am on 2 different days for us to come get the resort coupon credits
8,8 Tuyệt hảo
Ưu điểm: Wonderful rooms, especially the bathroom area. Great service, both at the pool and beach.
Khuyết điểm: YOU HAVE TO EXPECT TO WAIT FOR DINING, BUT REALLY WASN'T THAT LONG, BUT WITH SMALL CHILDREN COULD CAUSE A PROBLEM. IF THERE IS AN ISSUE, THERE IS ALWAYS THE BUFFET.
Now Sapphire Riviera Cancun Resort And Spa - Puerto Morelos - Phòng ngủ
8
8,7 Tuyệt hảo (2.033 đánh giá)
7.510.431₫+
Tổng quan Đánh giá
Now Sapphire Riviera Cancun All Inclusive ở Puerto Morelos, sát hồ, cách Sở thú Crococun 4 phút lái xe và cách Bãi biển Ojo de Agua 7 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? nơi lưu trú này có khu vực tổ chức rộng 771 mét vuông, bao gồm khu hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
6,8 Tốt
Ưu điểm: Pros: large spacious rooms, fantastic water pressure, comfortable beds, huge pool and great pool bar staff, helpful staff, beautiful jungle rooms.
Khuyết điểm: Cons: beach unusable due to seaweed problem. Water itself is brown and also high in bacteria as a result. This isn’t the resort’s fault but be forewarned if you come to this area of the Yucatán Peninsula the issue is the worst. Tulum, Cancún proper and Isla Mujeres still have clean beaches. Other cons: mediocre food, weak drinks and aggressive up sells on timeshares and premium alcohol at the restaurants.
10,0 Tuyệt hảo
Ưu điểm: Staff was great theme nights too
Khuyết điểm: The only thing I was disappointed with was the rental car service. I was told to turn the vehicle back in at 8am so I'm there first thing in the morning and the employee finally gets there an hour late as if nothing was wrong. But yet if it had been me showing up late I would have been charged all different fees and penalties.
9,4 Tuyệt hảo
Ưu điểm: The pool and grounds are beautiful with attention to small details that make the difference. The staff was always attentive and responsive. The preferred club provided a nice air conditioned location for our family to congregate. Buffet was ok and the sit-down restaurants were good to very good.
Khuyết điểm: The buffet and Mexican restaurants can be sweltering hot. We had some mosquito problems in our room. This year there is a terrible seaweed problem all up and down the coast making the beaches undesirable.
9,3 Tuyệt hảo
Ưu điểm: The staff is amazing, food is very good as is the entertainment
Khuyết điểm: The water is not beautiful like many Caribbean resorts.
9,1 Tuyệt hảo
Khuyết điểm: Really wish the restaurants were air conditioned, we were uncomfortably at dinner. But we were there during a very hot week.
9,3 Tuyệt hảo
Ưu điểm: Staff/associates were superb. Always asking if they could be of help and answering basically all of our information inquiries. We we're always being transported from our room to lobby (. Bad knees/legs) and lobby to room without reservation. One big THANKS to those associates driving those carts
Khuyết điểm: Didn't go to beach ☹️ as there was to much algae. Something were looking forward to. Everything else at hotel was splendid with outstanding staff support
8,0 Tuyệt hảo
Ưu điểm: The hotel was good but they don’t employ enough staff to ensure service is good - I have been before but was disappointed this time to have to wait a long time for lunch and dinner. However they do have buzzers for waiting for dinner which at least means you can wait by the bar!
Khuyết điểm: I am enormously disappointed with the lack of environmental understanding at the hotel. I had just been to other hotels down the riveria whilst travelling and everyone else had metal or biodegradable straws. There is a huge amount of disposable plastic in use in the hotel. My towels were washed even though I put them on the rail which is meant to be the system. This meant the sea at Now Sapphire is full of plastic. This is unacceptable, especially for such an expensive resort. There should also be a place to refill water bottles.
10,0 Tuyệt hảo
Ưu điểm: The staff are so friendly and attentive. The food at breakfast was great and the a la carte menus and food again delicious. The music, entertainment and layout of the rest is some of the best I've seen.
Khuyết điểm: The beach/sea is having more of a seaweed problem than other hotels along the Riviera maya but they're working tirelessly to keep it off the beach. There was around 30-50 minute waits for a la cartes when dining between 7-8 so just be aware of this. It's not too bad as you can sit in the lobby bar and have a drink and there was usually a live musician playing too.
8,8 Tuyệt hảo
Ưu điểm: Clean, well maintained property
Khuyết điểm: Small beach, ok food
10,0 Tuyệt hảo
Ưu điểm: Clean and up to date
Khuyết điểm: Nothing
10,0 Tuyệt hảo
Ưu điểm: All of it! The food was amazing. The property was stunning.
10,0 Tuyệt hảo
Ưu điểm: The beds were amazing. The food was excellent with a great choice. The staff excelled, always super friendly and gracious .
Khuyết điểm: The shower was dreadful, no pressure or hot water in the evening. Having to rise at 6-00 am to secure a sun bed. The fans in the lobby bar made it uncomfortably cold to sit and have a drink. The style of the furniture in the lobby bar made it hard to sit comfortably.
Zoetry Paraiso de la Bonita - Puerto Morelos - Toà nhà
9
8,7 Tuyệt hảo (537 đánh giá)
16.666.667₫+
Tổng quan Đánh giá
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive ở Puerto Morelos, tại công viên quốc gia, cách Petempich Bay 1 phút lái xe và cách Sở thú Crococun 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
8,0 Tuyệt hảo
Khuyết điểm: Just felt like they really weren’t prepared like they should have been
6,5 Tốt
Ưu điểm: It was a clean and comfortable resort. Very relaxing. The pool and spa were fantastic. The excursion guy was able to upgrade us to vip for Cirque du Soleil (it’s at another resort). The staff was overall friendly, even though service was pretty slow at the pool.
Khuyết điểm: For a wellness resort, their gym was not impressive. The food was mediocre, the chicken usually too dry and the steak super thin. Multiple times I told them I don eat bread, rice or potatoes, and they still put it on my plate. Not all restaurants were open daily. There wasn’t any excitement on the resort like live music and dancing at night. The beach had a nasty smell of seaweed which lingered in the room. When I was checking out the concierge was trying to charge me for the room even though I already paid. I had to argue with him and eventually show him my bank statement.
3,8 Bình thường
Ưu điểm: Remote with new construction- loud
Khuyết điểm: Food was gross. We had to drive 20 minutes one way to eat since the food was so bad there.
6,8 Tốt
Ưu điểm: Service was excellent and everyone there is so hardworking. Impressions suite from was very nice and spacious.
Khuyết điểm: Very limited food selection and the beach is literally atrocious. It’s full of stinky dead fish smelling seaweed and even if it wasn’t it’s all of about 10 feet wide. A/C in the room repeatedly broke and that’s really unacceptable at $1000.00 a night.
8,8 Tuyệt hảo
Ưu điểm: Secluded and quiet. Very relaxing environment. Staff was friendly and helpful and we felt comfortable and safe. The property is old and a bit dated but VERY well maintained. Pool was great and beach is nicely maintained and calm. Shuttle service was easy and clean and good.
Khuyết điểm: The food was pretty bad. Only good meals we had were at the “fancy” dinner restaurant— but even those were inconsistent. Room service food and breakfasts are nearly inedible. Bland food and they try to skimp on the main ingredients and give too much of the cheaper less nutritious ingredients-like overloading with carbs and skimping on chicken or eggs or whatever protein is involved. The snorkeling trip was a total rip off. $160 for 30 minutes of snorkeling and then a terrible cheap attempt at a lunch—so salty and then so bland that it wasn’t edible. I understand that the resort is in Mexico- but it caters to international customers, the majority of whom speak English. Many times we found it almost impossible to communicate our orders or get our questions answered by wait staff.
3,0 Bình thường
Ưu điểm: Federico (Hippo Bar), Jessica, Pablo, Caesar, Omar (bellboy) , Henrique (bellboy), Armand, Francisco all were great.
Khuyết điểm: Ants in first room, no A/c in first room, sink was stopped up in first room. A/c was out in entire resort for one full day on the hottest day and that same day they turned off hot water and didn’t tell the customers. Management (Ankara and Jerry) and poorest leadership and communication skills of anyone in there position that I had ever seen. No official word from them to the guests to set or manage expectations. As far as I was concerned, it was a state of emergency and they did not treat or manage it as such.
9,3 Tuyệt hảo
Ưu điểm: Staff, esp. Monica, was great.
9,5 Tuyệt hảo
Ưu điểm: My first all-inclusive experience. The first thing we noticed: the incredibly kind and enthusiastic staff. We were so well taken care of, and even in the short 24 hours we were on the property it seemed that the servers recognized our faces. Our room was lovely and well appointed — we especially loved the giant bathtub! There was bottled water everywhere, too — we never had to ask for it.
Khuyết điểm: Apparently food is not a huge draw of all-inclusive resorts, and shame on me for not knowing that. But I really love food, and I thought overall the food was embarrassingly bad. A couple of highlights included pastries at breakfast, our steak at dinner, and the Grana Padano they served us straight out of the wheel as an appetizer with bread. But overall, the food seemed like it was taken straight off a truck and into a warming drawer. No imagination, no flavor!
10,0 Tuyệt hảo
Ưu điểm: Perfect hotel! Staff is amazing, room is amazing, food is amazing. We had the romantic dinner at the pier and it was fantastic. Best 5 stars hotel I’ve ever stayed. Our second anniversary celebration at zoetry and we will come back for sure!
9,1 Tuyệt hảo
Ưu điểm: This is a beautiful, quiet resort that felt very luxurious and peaceful. It was only a short (20 minute) ride from the airport. The service staff were incredible, always helpful, smiling and seemed to be having a good time themselves. Tips weren't expected at all, but bring some, they deserve it! The complimentary "sunset" cruise was fun and a good way to get away for a while and see the area. The food choices were varied for just having a few restaurants, and each had a unique vibe, great food and a view. There was never a wait for any restaurants, but we ate earlier than most. The room was enormous and unique. Honestly, everything looks like the photos, which is pretty rare. :)
Khuyết điểm: After an amazing shuttle ride, we were dropped off in the check-in office, we sat there without a greeting or any acknowledgement for a long time. (Some guests ahead of us were having trouble checking in) Problems happen, that's totally understandable, but a simple "Sorry for the wait, go hang outside with a drink and we'll get you when we figure this out" would have saved some frustration. A couple days in, we got a phone call saying we had a "Welcome Package" to pick up... cool! No, no... it was a sales pitch telling us how we basically stayed at the wrong resort for our age group, how we could have received a discount on massages (had she not been off work the day before), and that we should really go tour other resorts (and listen to more sales information). It just felt very slimy for such a high end resort, so... If you get that call, decline, but beware they may find you on the beach or around the resort.
8,0 Tuyệt hảo
Ưu điểm: Rooms are clean and all have ocean view. Food at the resort is good. Staff is friendly and accommodating. Pricing is reasonable.
Khuyết điểm: The service is slipping here. They seem to have expanded and are trying to add higher level service at the expense of the rest of the resort. Not enough food options, but they keep a whole restaurant only for impressions guests? Need better focus and training for wait staff. The new room segmentation make no sense. Paying more for king size bed is ridiculous. We went to the spa pool and someone basically chased us down to see what we wanted. This area used to serve as a nice quiet area to get away from the main pool. The return attraction for us was the small nature of this property along with extra special attention to service, this is being sacrificed. The service just didn’t feel very special anymore.
Casitas Kinsol - Puerto Morelos - Phòng ngủ
10
8,8 Tuyệt hảo (93 đánh giá)
1.344.460₫+
Tổng quan Đánh giá
Tọa lạc tại Puerto Morelos, Casitas Kinsol chỉ cách Quảng trường Thị trấn Puerto Morelos và Nhà thờ San Jose 5 phút lái xe. Nhân viên lễ tân chỉ phục vụ trong thời gian nhất định.
8,0 Tuyệt hảo
Ưu điểm: Everything
Khuyết điểm: Nothing))
9,3 Tuyệt hảo
Ưu điểm: A natural and different hidden place in a typical street it is not a tipical hotel beautiful place to relax rooms clean and nice there are not tv,S but you have wifi owners Alan and Christine great people
Khuyết điểm: I liked everything
10,0 Tuyệt hảo
Ưu điểm: I loved the eclectic and artistic touches to the rooms.The leaf portraits painted by Christina the owner on the where beautiful. It was peaceful and impeccably clean.
10,0 Tuyệt hảo
Ưu điểm: The owner, Christine, is a warm-hearted, artistic woman, full of life, and Casitas Kinsol reflect that, as well as honoring many cultures. She welcomes you like an old friend!
9,5 Tuyệt hảo
Ưu điểm: Character, just oozing with character. Personal touches are everywhere and the owner, Christine, is super friendly and communicative. If you like shiny, four star hotels with a hive of uniformed employees, then Casitas Kinsol is not the place for you. If you are a true traveler seeking a taste of the authentic, prepare to be well pleased.
10,0 Tuyệt hảo
Ưu điểm: Really nice place! Everything is just wonderful and unique.
9,5 Tuyệt hảo
Ưu điểm: Christine is a great host and a wealth of knowledge. The place was cosy and clean.
Khuyết điểm: Nothing
8,8 Tuyệt hảo
Ưu điểm: Alain and Christin were the nicest host that you can imagine and they gave us so many good advices. The houses are wonderful and the rooms much better than the photos show. All is made with lots of love and good taste and the garden is wonderful! There lies a little bit of magic on it.
9,3 Tuyệt hảo
Ưu điểm: It is charming and quirky in a good way. Lovely surroundings. Very nice people own and manage the place.
Khuyết điểm: Nothing
10,0 Tuyệt hảo
Ưu điểm: Wonderful vibe, authentic, local experience. Amazing ambiance. Obviously designed by someone who is an artist / interior designer / landscape designer but not in your typical commercial way. It seemed that everywhere was something that had been collected and carefully placed with love. Had I the time, I would have happily spent many contented hours just enjoying their courtyard. My favorite thing about the owners is that they are so knowledgable and passionate about Puerto Morelos. It felt like an oasis, but one that was woven into the fabric of the community.
Khuyết điểm: I didn't realize only one of our rooms had air conditioning. That's probably due to an assumption / not reading carefully on my part. The room without a.c. did have two fans, however.
Dreams Riviera Cancun Resort & Spa - Puerto Morelos - Toà nhà
11
8,5 Tuyệt hảo (2.255 đánh giá)
8.715.809₫+
Tổng quan Đánh giá
Dreams Riviera Cancun Resort & Spa - All Inclusive ở Puerto Morelos, gần biển, cách Sở thú Crococun và Bãi biển Ojo de Agua 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? khách sạn này có khu vực tổ chức rộng 775 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
7,1 Tốt
Ưu điểm: The resort itself was beautiful. The room were very nice and we had a nice view of the ocean. Our favorite part was the staff. They were very friendly and got to know us. They knew my boys names and invited them to the activities. There were many activities for the whole family. Everyone checks on you and are very accommodating. They had cooking classes for guacamole and ceviche that we really enjoyed. The French restaurant was the best food there.
Khuyết điểm: We were very disappointed in the food. The first day we ate at the seafood restaurant and my son and I woke up very sick throwing up. The rest of the family was sick to their stomach for the rest of our week. We came to find out other families had gotten sick also after eating at the same restaurant. The bathrooms by the pool were very dirty with toilets overflowing. There was a lot of seaweed at the beach so we couldn’t really swim there. It would have been nice if there were evening entertainment for the kids like movies by the pool. The evening entertainment wasn’t very good. You would think the Mexican food would be the best part and authentic but it was not good at all. They had guacamole and queso and it was gross. Nothing good to snack on by the pool. The most frustrating part was that the restaurants are closed and open on different days and there is no way to know when unless you ask. So you can’t plan which restaurant to go which night. They should have flyers all around letting you know. One night they said there would be pizza and then my boys went and they had canceled it after telling us about it that afternoon. The employees weren’t consistent about the dress code. Some said pants required others said no. It stormed our last two days which of course is out of their control but they had no indoor places to hang out other than the lobby. Everyone was going stir crazy. They need rooms with tv’s and movies. Tables to play games. Overall we had a good time with our family but would not recommend this place or go back.
10,0 Tuyệt hảo
Ưu điểm: The staff was very friendly and always helpful. The room was very nice and comfortable. The room service was great and always happy to help. Food quality was so-so, not my favorite. All portions are very small as well, not an issue but just had to order a couple things.
Khuyết điểm: The food was so-so but not too bad.
7,0 Tốt
Ưu điểm: It was great.
Khuyết điểm: the beach could have better. the sand was beautiful but the water and seaweed was problematic. I do realize that the resort has no control over the issue.
9,5 Tuyệt hảo
Ưu điểm: Location and rooms were gorgeous. We had the plunge pool and it was amazing. We liked the buffet and seafood restaurant.
Khuyết điểm: The room service food could be better.
10,0 Tuyệt hảo
Ưu điểm: The staff was very courteous and understanding with everyone. They are very helpful with people with disabilities and health conditions. I have to say I never met such loving people at any resort. They are fully trained to handle each guest.
9,5 Tuyệt hảo
Ưu điểm: I loved the property because the staff was super nice and helpful. I felt safe on the resort. The food options and restaurants were great. I liked the World Cafe, Himitsu, and Oceana the best. The other restaurants were good too. The beach was good not a lot of seaweed. All the bars were good,especially the lobby bar. The pools were great. Water felt perfect. Checking in and out were a breeze. The room was clean and comfortable; close to pretty much everything within the resort.
Khuyết điểm: The beds were hard. Drinks weren’t as strong as desired unless you asked for double or triple shot. Weddings were constantly going on.
8,8 Tuyệt hảo
Ưu điểm: Everything was good just wish there were more restaurants
Khuyết điểm: Hot tub wasn’t that clean
5,5 Ổn
Khuyết điểm: There were too many issues. They MAKE you checkout before leaving.
10,0 Tuyệt hảo
Ưu điểm: The beautiful room, grounds, and service.
Khuyết điểm: Immaculate
7,5 Tốt
Ưu điểm: Very friendly staff. Amazing food and drinks.
Khuyết điểm: Tons of seaweed on the ocean couldn’t get in
9,4 Tuyệt hảo
Ưu điểm: The resort grounds are beautiful. The architecture and design has a luxurious feel to it all throughout the property. we stayed in the most basic room which is interesting because it was amazing. There are more than 7 restaurants and 4 bars to check out. Everything is included.
Khuyết điểm: That they don't include at least one spa treatment like a massage with your stay. I think it would add a nice touch instead of trying to make people spend more money as soon as they check in. I found it to be the only experience that lacked class during our stay. The resort credit compared to other resorts is minimal and their coupons don't cover the cost of any substantial spa treatment or experience.
9,5 Tuyệt hảo
Ưu điểm: We loved the all inclusive and for the first time ever had a plunge pool. It was well worth the money. We went to an amazing wedding at the resort & it was perfect!! I can't say enough on how pleased with Dreams Rivera-the service was outstanding, all the amenities and the food was great. There is nothing like walking into a resort & cold champagne is waiting for you!! Then the journey begins.....
Khuyết điểm: One unhappy server in the Seaside Restaurant
Royalton Riviera Cancun - Puerto Morelos - Toà nhà
12
8,7 Tuyệt hảo (59 đánh giá)
10.407.974₫+
Tổng quan Đánh giá
Royalton Riviera Cancun Resort & Spa - All Inclusive tọa lạc tại Puerto Morelos, cách 9,5 mi (Câu lạc bộ thể thao ngoài trời Cancun 15,2 km) và cách Công viên nước Wet n' Wild Cancun 10,5 mi (16,9 km). Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,0 Tuyệt hảo
Ưu điểm: The breakfast was ok. Armadillo was good. The best food was at the Grill by the pool and the Japanese restaurant. I didn't get to try the steakhouse.
Khuyết điểm: Some things that occurred during our stay.. I had to call to get someone to clean the wall of the bathroom. I guess a previous guest had picked thier nose and put it on the wall. Someone did come to clean it. Other than that the room appeared to be clean but there was some dust on the bench by the bed. Nothing too bad. However we had a private swim up room for that price I do think the room should be perfect. I still enjoyed the room. When my friends and I went into the spa steam room we were locked inside. I knocked on the door and no one came. I don't think the door should ever be locked in case a guest has an emergency or gets overheated and needs to come out. The drinks had very little or watered down alcohol. The sweet drinks did taste good however I just didnt notice the alcohol in the drinks that I chose. I'm not a person who likes strong drinks but I hope they didn't water them down. Room service food wasn't that great. So we only got it once. For me I only felt satisifed with food the last night. I'd give the resort a 7.
8,0 Tuyệt hảo
Ưu điểm: Rooms were comfy, roomy and the layout was nice. Buffet was great any time of day
Khuyết điểm: Location is way off the main road Specialty restaurants served very small portions Didn’t get my birthday sash on my room door til 8pm the night of my birthday
8,8 Tuyệt hảo
Ưu điểm: Very good food (good taste and lots of options), Nice and very kind staff, Modern, clean and spacious rooms, Nice beach area, Comfortable sun beds,...
Khuyết điểm: Cold water at the pools, The water at the beach wasnt clear and there were rocks in the water so you have to be careful where you step. Main shows and music performances at 9.pm were boring. Travel Smart agent selling membership between breakfast,...
10,0 Tuyệt hảo
Ưu điểm: +Food is great, specially in the Steak Restaurant +Buffet is also great with too many options and all of them of great quality +Staff service is outstanding, specially waitresses in the beach +Room is big, very clean and modern +Pools are also great, specially kids pool.
Khuyết điểm: -Beach was not the best since there is a lot of seaweed, however it seems to be a general problem y all riviera maya and royalton staff is constantly cleaning it.
9,3 Tuyệt hảo
Ưu điểm: It is a beautiful property. Staff was great.
Khuyết điểm: I think the property should have a shuttle to Puerto Morelos. I felt so isolated on the property. It is not in walking distance to anything.
9,3 Tuyệt hảo
Ưu điểm: Rooms are fine. For Mexico 5* ok but on an international scale only a 4.5 star. Unfortunately, the beach at this time of the year was not usable. Knee deep covered in seaweed. Never put a foot into the water. However pools were fantastic.
Khuyết điểm: Check in and check out at reception very “painful”. Long and complicated.
9,5 Tuyệt hảo
Ưu điểm: I loved the amenities,the food and the rooms were immaculate.
Khuyết điểm: Pretty far from the hotel zone.
10,0 Tuyệt hảo
Ưu điểm: The staff was very friendly and helpful.
Khuyết điểm: We never received our honeymoon packages or door banner.
8,8 Tuyệt hảo
Ưu điểm: It was a wonderful place for my 12 friends and I to rest and enjoy our time together. We got a swim up room which was worth the money. The staff was great and helpful. We got to know some great bartenders! There are so many places to eat that we did not have enough time to try it all out. But we did do a private dining at the steakhouse and that was a wonderful experience! You can even schedule when you want room service delivered which was amazing when we had to wake up early and can just order the night before on the TV!
Khuyết điểm: I wish the room service menu would have a little bit more things, but otherwise it was great. The location at the resort is away from the main city, so it is difficult to get out there. But if you plan on being at the resort the whole time, then it was absolutely beautiful!
10,0 Tuyệt hảo
Ưu điểm: Everything!!!!!!!! I loved it Food people drinks pool games entertainment EVERYTHING
9,7 Tuyệt hảo
Ưu điểm: Loved the spa, the room, the food. It was my husband's birthday, and they did so many things to make him feel extra special. He said it was one of his most memorable birthdays. They really went above and beyond. We lov d our spa services from Erika and Joselyn.
Khuyết điểm: I didn't like the Timeshare presentation. It ran too long. Truthfully, it ruined my morning. ..we were hoping for bluer ocean.
7,5 Tốt
Ưu điểm: We really liked the daily pool activities and the night activities.
Khuyết điểm: Bartenders were not very friendly. Ignored us several times during our stay. We visited the beach but did not like the sea weed shores and the smell.
Buenos Dias B&b - Puerto Morelos - Phòng ngủ
13
8,5 Tuyệt hảo (274 đánh giá)
1.019.935₫+
Tổng quan Đánh giá
Tọa lạc tại Puerto Morelos, Buenos Dias B&B gần sân bay, chỉ cách Vườn thực vật Tiến sĩ Alfredo Barrera Marin và Quảng trường Thị trấn Puerto Morelos 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trông giữ/bảo quản hành lý và thư viện. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,3 Tuyệt hảo
Ưu điểm: The host was friendly and kind… Warm and welcoming.
10,0 Tuyệt hảo
Ưu điểm: We loved everything! Our hosts, Eva and Bernardo are a couple of the nicest, kindest people we have ever met. They went over and above to accommodate us and make our stay easy. Our room and the property were both very clean. Staying here was the best part of our trip. It's in a good location with local restaurants and markets within walking distance. And the beach is a short, inexpensive taxi ride away.
9,3 Tuyệt hảo
Ưu điểm: The people running this cosy place are vey nice and helpful! The breakfast was great including bread, tropical fruit plate, tea and cafe, juice and yoghurt. The atmosphere is great. You are in the city centre and a 20 minutes bicyle ride from the nice beach in Puerto Morelos. The bikes are free of charge. If you like a laid back and original town, this is the place to be in Reviera Maya.
Khuyết điểm: There were tiny little ants in the room, crawling on the wall and clothes. One day the room was too hot to sleep. But still the room was acceptable. I recommend an airco-room, if you plan to stay a couple of days.
8,8 Tuyệt hảo
Ưu điểm: Very friendly and most welcoming, awesome fruit for breakfast - will be back!
Khuyết điểm: Hic-up with water 1 morning but all sorted!
7,5 Tốt
Ưu điểm: The staff were very friendly and helpful although we didn’t speak Spanish they tried really hard to communicate with us. The guesthouse is nicely decorated with a very Mexican feel.
Khuyết điểm: We felt that the neighbourhood may have been unsafe although nothing actually happened to us we didn’t feel completely comfortable walking around at night.
9,5 Tuyệt hảo
Ưu điểm: Wonderful sweet house run by the kindest staff. The hotel is made with much love by the owners. Perfect breakfast and comfortable room.
9,5 Tuyệt hảo
Ưu điểm: The friendliness of the staff and Eva spoke very good English which we found a rarity In the hotels we stayed in in Mexico. The whole building was beautifully decorated and a pleasure to the eyes. We actually found TV programs in English. The area was safe and peaceful.
Khuyết điểm: Nothing to do with the property but it was some 3 km from the beach but easy to get to by taxi for 30 pesos.
10,0 Tuyệt hảo
Ưu điểm: varied assortment, very fresh
10,0 Tuyệt hảo
Ưu điểm: this Place was not at all what I expected and far exceeded my expectations. Very comfortable, clean, nice and the hosts were amazing. Not to mention the place is beautiful
10,0 Tuyệt hảo
Ưu điểm: Karla was was very helpful. They were open for an after hours check in.
Rancho Sak-Ol - Puerto Morelos - Toà nhà
14
8,5 Tuyệt hảo (261 đánh giá)
2.155.772₫+
Tổng quan Đánh giá
Rancho Sak-Ol ở Puerto Morelos, trên bãi biển, chỉ cách Bãi biển Ojo de Agua và Chợ Thủ công 15 phút đi bộ. Nhân viên lễ tân chỉ phục vụ trong thời gian nhất định. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
9,3 Tuyệt hảo
Ưu điểm: Really chill and helpful staff. Loved it.
Khuyết điểm: Hot water was non existent
6,3 Tốt
Ưu điểm: Room was clean. Air conditioner was cold. Elisa, the hostess, is very nice. The view from the terrace was nice. Good breakfast served in the morning. Kitchen available until 10:00pm, if you want to cook for yourself.
Khuyết điểm: Difficult access to property: it's located on a private road accessible only by car. Bed is hung by ropes; you swing with every movement. The beach is small and unkempt. Price is high for what you get. Table in room was rickety.
8,8 Tuyệt hảo
Ưu điểm: Friendly staff, tranquility of the hotel.
Khuyết điểm: The place is a bit isolated.
10,0 Tuyệt hảo
Ưu điểm: Very quiet and exclusive place to stay! Always clean too.
7,5 Tốt
Ưu điểm: Quiet, remote location which was great for a few days R&R. Good buffet and self cook breakfasts. Comfortable bed which was suspended on ropes. Near to reef for snorkelling trips and just a short taxi or bicycle ride into local town.
Khuyết điểm: Appeared deserted when we arrived in the evening. However staff were helpful in ordering us a take-away supper.
10,0 Tuyệt hảo
Ưu điểm: We were lucky enough to stay a week in the Jr. Suite, a spacious room with an extremely comfortable bed facing an ocean view through large sliding windows. LOTS of storage, a futon couch, corner balcony with hammocks (even one inside!) windows all around to with gorgeous scenery everywhere you looked. The breeze was often enough although the fans and a/c were effective and quiet. The large bathroom with ornate tile was just beautiful. Self-serve breakfast (included) with eggs to cook, oranges to juice, piles of breads, fruit, pastries, yogurt, other basics etc was ideal. I have never tried this kind of arrangement and it was fabulous! (Bonus: smiling ladies doing your dishes!) Refrigerators available to keep anything extra you wanted for meals. It was easy to meet other travellers in any of the comfortable common areas. Beach loungers in the sun, hammocks in the shade, a screened “toes in the sand” dining area and shaded two story terraces—all with ocean view. Everything was kept clean and tidy by pleasant unobtrusive staff. We loved the peaceful location a 15-20 minute walk along a country road to the town of Puerto Morelos. Bikes (included) cut the trip down to about 5 minutes. Learn about Rancho Sak-Ol before you book to make sure it’s what you require. We enjoyed the thrill of steep rustic staircases and minimal railings because it added to the character and didn’t detract from the view. Upper floor rooms would be inappropriate for children or someone with mobility challenges. We really appreciated that there were no kids there. Note that entry to the sea is better with water shoes but the rockier areas offer some interesting snorkeling. Rancho Sak Ol turned out to be an amazing, unforgettable experience for us. We were well-cared for but still independent. If you want a more pretentious property there are large resorts in the area, but this is a very special place. We are so glad we found it and we recommend it highly!
Khuyết điểm: Nothing to complain about at all. Perfect for us!
9,3 Tuyệt hảo
Ưu điểm: The staff was wonderful, thank you so much. Location was a bit secluded and was perfect for us. There were bike's free of charge, so it was easy to get around. Quiet own beach. Beautiful sunrise from the beach. Nice thing was the kitchen, If you like you can buy your own grocery and make it. Own hammock's outside room. Swinging bed was a bit strange at first, but at the end we liked it a lot. A big thank you to everybody in Rancho Sakol, we had a lovely stay. All the best for you.
10,0 Tuyệt hảo
Ưu điểm: Loved everything about it! The rooms were adorable and comfortable and it was very quiet. We liked the privacy of the place and proximity to town just 5 minutes away on bikes. (free) We also liked making our own breakfast and the ability to store our leftovers and make anything else. The ladies who worked there were very sweet and helpful. We will be back!
Khuyết điểm: Nothing! Nada!
8,8 Tuyệt hảo
Ưu điểm: Laid back cabana style hotel in quiet location
Khuyết điểm: The beach was covered in seaweed and you cannot swim there
10,0 Tuyệt hảo
Ưu điểm: We really enjoyed the breakfast and community kitchen. Also the natural surrounds and the leisure of observing all from our hammocks. The bikes made it easy to get into town although biking on road felt a bit dangerous with traffic and tour vechicles.
Khuyết điểm: Would have liked to have a few hooks in bathroom and another wastebasket in room.
7,0 Tốt
Ưu điểm: It was very peaceful but this place really needs a pool . The kitchen needs to stay open past 10pm and coffee should be available throughout the day .
Khuyết điểm: Needs a pool
Hotel Eden - Puerto Morelos - Toà nhà
15
8,5 Tuyệt hảo (236 đánh giá)
1.692.165₫+
Tổng quan Đánh giá
Căn hộ khách sạn này ở trung tâm Puerto Morelos, cách Bãi biển Ojo de Agua 4 phút đi bộ và Quảng trường Thị trấn Puerto Morelos 13 phút đi bộ. Nhân viên lễ tân chỉ phục vụ trong thời gian nhất định. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
Ưu điểm: Hotel Eden offered comfortable beds and a nice sitting/kitchen area. The aqua paint and dark woods were soothing and fit well with the beach setting.
Khuyết điểm: The bathroom was adequate though the shower head needed to be replaced. Staff on check-in were a bit short and not super-friendly. Oddly, no other guests seemed to be staying at the hotel, which felt a bit eerie and was surprising since the hotel is perfectly nice and a good price for the area in addition to it being a holiday weekend.
10,0 Tuyệt hảo
Ưu điểm: Justina on reception was absolutely wonderful, she is the life and soul of Eden . So helpful and friendly. The location is perfect, close to the best part of the beach and only a ten minute stroll into town. Or a 30 peso taxi ride ..
Khuyết điểm: There isn’t a nice outsiydpace to sit , the people on our floor used to sit out on the the landing and chat and have a drink but it’s a shame there isn’t a garden or outside space . We didn’t like the sea here , it was dark and filled with sea grass . Very unpleasant to swim in .
10,0 Tuyệt hảo
Ưu điểm: Very nice place. Super value for money. So nice to get away from Cancun and find this place. 2 minutes walk from the beach. Very clean, nice apartment, super service, very friendly staff.
10,0 Tuyệt hảo
Ưu điểm: Clean and easy access to the beach, friendly staff, seems reception is until 22:00, so must inform ahead the arrival time if gets late.
Khuyết điểm: The ambient of entrance, and back side of the buildings was bit too bushy. Could be improved by making it more garden look like.
8,3 Tuyệt hảo
Ưu điểm: Nice kitchenette, comfortable beds, well maintained suite
Khuyết điểm: Travelling with mixed gender children and extended family I really would have liked a sitting/sleeping sofa in the second room or one double and two single beds instead of two double beds.
9,5 Tuyệt hảo
Ưu điểm: Location is great, staff very friendly and room clean and comfortable.
6,3 Tốt
Ưu điểm: Reasonably clean. Walkable distance to the town center. Parking seemed secure.
Khuyết điểm: Low water pressure, terrible toilets. The place has bit industrial feel to it, not a place to hang out at all. Passable for 2 nights but we are glad we did not book it for a longer stay.
8,3 Tuyệt hảo
Ưu điểm: Big room, nice bathroom, good value for money, free parking, good wifi connection.
Khuyết điểm: Noise from regeneration in backyard.
9,3 Tuyệt hảo
Ưu điểm: We liked having the kitchen and walking distance to the beach.
Khuyết điểm: Getting a hot shower was hit or miss
Secrets Silversands Riviera CancunAdults Only - Puerto Morelos - Toà nhà
16
8,3 Tuyệt hảo (1.851 đánh giá)
9.550.301₫+
6,0 Tốt
Ưu điểm: Grounds during the evening are beautiful.
Khuyết điểm: In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10,0 Tuyệt hảo
Ưu điểm: Outstanding service and great food made this a relaxing vacation! Excellent beach and plenty of pools to choose from!
Khuyết điểm: Nothing!
10,0 Tuyệt hảo
Ưu điểm: Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Khuyết điểm: Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10,0 Tuyệt hảo
Ưu điểm: We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a quiet day away from noise and people or the main pool with a bar and entertainment events/games taking place. All of the restaurants are very good and a few of them are excellent, we particularly enjoyed the Japanese restaurant and their menu. The lunch buffets by the pools are very good and never gave us a reason to try the lunch buffet at the indoors restaurant. The breakfast buffet has everything that you could want and will not disappoint. The thing that made it such a wonderful experience for our entire group was the staff, the waitresses/waiters, entertainment staff, and the wedding planner were nothing short of amazing. They remember your names, they are fun and kind, and they make you feel very welcome.
Khuyết điểm: The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. The only thing that bothered us, and it was an isolated issue that I don't hold over the entire resort, was an experience we had with a gentleman at one of the restaurants. On several occasions he was difficult to deal with and not wanting to accommodate groups. We were told before going that there may be an additional charge for dinner groups over 6, which we understood as they are setup to deal with smaller groups and couples. Every restaurant was more than helpful in seating the occasional group of 6-10 and never charged us for it...except for one. One host of a restaurant was determined to charge us for bottles of wine for the table or else our wait but be extended. If we bought wine our tables would be ready almost immediately, if we didn't buy wine it would be an hour. Again, this was an isolated incident and did nothing to dampen our moods...we would simply go to another restaurant and be seated immediately.
10,0 Tuyệt hảo
Ưu điểm: The Staff is fantastic!!
Khuyết điểm: The beach could have been nicer, unable to swim and enjoy.
Azul Beach Resort Riviera Maya, by Karisma - Puerto Morelos - Toà nhà
17
8,8 Tuyệt hảo (18 đánh giá)
11.914.696₫+
Tổng quan Đánh giá
Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma ở Puerto Morelos, gần biển, cách Petempich Bay 1 phút lái xe và cách Sở thú Crococun 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? khách sạn này có khu vực tổ chức rộng 193 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
2,5 Bình thường
Ưu điểm: Disappointed with my stay at this hotel. I traveled to Mexico as a solo female for a friends wedding. On checking in to the hotel I realised the wedding was at the hotels other chain which was 30 minutes away. After explaining to the receptionist she suggested she would check with the general manager who was not very helpful in resolving. I asked if I could be transferred to the other hotel. He said he agreed this would be fine but asked I make the request through booking.com. On requesting the cancellation of the book booking.com spoke directly who then refused to refund the booking. Poor service did not enjoy my stay here.
8,8 Tuyệt hảo
Ưu điểm: Great spot on the beach, compact. Very friendly staff.
Khuyết điểm: Seaweed prevention barrier meant that there wasn’t a lot of area to swim or snorkel. Lots of upselling of time share program.
10,0 Tuyệt hảo
Ưu điểm: The hotel doesn’t feel like a big chain it has a boutique feel.
Khuyết điểm: To go anywhere you need transport, but this is probably true of all of the local hotels.
6,2 Tốt
Ưu điểm: The resort and grounds are beautiful and immaculate. The amount of work it must take to keep the sand raked, the pools clean, every cabana and chair covered in a fresh towel cushion all day and night... very impressive. The food was also good. Much better than the last all-inclusive we tried. Lots of vegetarian stuff. Very fresh. Flavorful. Of course the pizza stunk but pizza isn’t the point of México.
Khuyết điểm: Service was terrible. There was a frustrating error at least 1-2 times a day during our stay and while everyone is human and mistakes happen, no one took responsibility for those errors. Day 1: During the long sales pitch (I mean “check-in”) we were offered an upgrade to a swim-out room. We’d wanted that anyway but they’d been full so we were happy to pay for the upgrade. A 10 min walk and two elevators later we say to the bell hop: “wait why are we going up again? How is a swim-up room upstairs?”... turns out we were told and SOLD the wrong thing. Not a swim up room and there are none available. No one ever called or came to us to apologize and they still charged us for the upgrade. (Comping the $200 upgrade would have been an easy and relatively cheap way to apologize for the error- our company does things like that without the customer asking... because... customer service.) Day 2: a) our room is never cleaned. Until I go to the front desk to complain at 8:30 pm. b) Rico - the sales pitch guy (I mean “personal concierge”) calls. Acts like nothing happened yesterday and when I bring up the room issue he says it was everyone else’s fault and I can come down to talk to the manager if I want. Sigh. He tries to sell me stuff. I remind him he promised to look into special options for my wife’s birthday. He clearly didn’t do it. And forgot. So he says he will call me back. 15 min later he called back and says “It’s all arranged.” I have to push to get him to say what. His grand “gift” at an all-inclusive resort? A piece of chocolate cake. My wife doesn’t like cake and is allergic to chocolate. I say we don’t want that and we are very disappointed. No thank you. c) We hang our Do Not Disturb sign out while our kids nap. And then: “Hola? Hello?” Bang, bang, bang. I go to see what emergency would force someone to ignore the DND sign... it’s a hotel employee delivering... the piece of chocolate cake. Yup. d) when he gets sent back with the cake and the message that we are upset we hear nothing. e) ironically that one 2 hour window when the DND sign was on is used as the reason why our room was never cleaned and also why something we’d purchased the day before was never delivered. Day 3: a) we reserve a cabana over the ocean. Beautiful. And no service. For 4.5 hours. I go to the bars and ask for service 3 times. I get us all our drinks and food and bring them out myself. On the 3rd request I complain until I find someone who promises to bring something specific out. It comes...20 min later. And the person bringing it is clearly the server for our cabana and there is no apology- not even a “anything else?” b) Rico sees us in the lobby and comes over to ask us how we liked the birthday surprise. (Seriously). He says there should have been a banner too. Oh great. Again everyone else’s fault. Day 4: Bellhop, scheduled to come get our bags at 9:45, is a no-show. We lug six bags, stroller, 2 kids all through hotel. Employees don’t help. No return trip here
Hideaway at Royalton - Adults Only - Puerto Morelos - Toà nhà
18
8,4 Tuyệt hảo (41 đánh giá)
9.643.023₫+
Tổng quan Đánh giá
Hideaway at Royalton Riviera Cancun All Inclusive - Adults Only ở trung tâm Puerto Morelos, cách Công viên nước Wet n' Wild Cancun 10,5 mi (16,9 km) và Bãi biển Delfines 14,7 mi (23,7 km). Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại nơi lưu trú này bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
10,0 Tuyệt hảo
Ưu điểm: The customer service was really good! By far the best we’ve ever experienced. Food was good, entertainment was good, great looking resort!
Khuyết điểm: The seaweed is bad, there’s a lot of construction going on with the properties next to it.
8,0 Tuyệt hảo
Ưu điểm: The staff was very nice but also almost a bit too nice/pushy to serve
Khuyết điểm: There was so much seaweed that you couldn't swim in the ocean which was quite a bummer - while most people enjoyed the pools just fine, I don't like pools and would have much preferred being able to swim in the ocean
7,5 Tốt
Ưu điểm: The swim out pool was amazing
Khuyết điểm: The beach was horrible with way to much seaweed and no one cleaning it
7,5 Tốt
Ưu điểm: I liked the variety of restaurants bars & entertainment
Khuyết điểm: I felt that the staff was unkind & at times rude. I was with a group of 13 people we felt singled out
7,5 Tốt
Ưu điểm: Central buffet restaurant
Khuyết điểm: Music Too noisy round the hideaway pool
8,8 Tuyệt hảo
Ưu điểm: Staff exelent
Khuyết điểm: Too big and too noisy
9,3 Tuyệt hảo
Ưu điểm: Spacious, clean, great place to relax
Khuyết điểm: The food was decent. It wasn’t incredible but it was nice to have meals readily available
4,5 Ổn
Ưu điểm: Nice staff
Khuyết điểm: Sewer came out of the shower head
9,5 Tuyệt hảo
Ưu điểm: I liked everything about the property
Khuyết điểm: The only thing I didn’t like was the beach. I couldn’t even go in it once. It is as filthy and the whole idea about going to a tropical place is the beach.
3,3 Bình thường
Ưu điểm: It’s not for adults only they lie It’s connected to Royalton It’s fake advertising for adults only
Khuyết điểm: Everything
10,0 Tuyệt hảo
Ưu điểm: Resort was great...Customer service, food, rooms were all amazing. Rooms were clean.
Khuyết điểm: The $150 resort credit isn’t what it seems...Once it’s redeemed, you only get 10 percent off wine and you can’t use it for all spa services.
10,0 Tuyệt hảo
Ưu điểm: My husband & I went here for our honeymoon. It was a beautiful resort, modern (which is what we like) & the staff is VERY friendly & professional. We stayed on the 'Adults only' side. The only critique we would say was there were A LOT of kids. There is only one restaurant on the adults only side, so unless you want to eat seafood the whole trip, the other 8 restaurants allow kids. Highly Recommend!
Khuyết điểm: Too many kids!
Ojo de Agua Beach Front Hotel - Puerto Morelos - Toà nhà
19
7,9 Tốt (452 đánh giá)
2.016.690₫+
Tổng quan Đánh giá
Ojo de Agua Beach Front Hotel ở Puerto Morelos, trên bãi biển, cách Bãi biển Ojo de Agua 1 phút đi bộ và cách Quảng trường Thị trấn Puerto Morelos 8 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và dịch vụ trông giữ/bảo quản hành lý. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
2,0 Bình thường
Ưu điểm: Nothing
Khuyết điểm: The place was dirty , the room looked like someone had been living there , bed wasnt made , smelled , no elevator , down a back alley look like a dorm room. Ive stayed in different places in Mexico this was the worst , and for 180.00 omg ....I went back to Cancun , had a beautiful room at the Marriott for 140.00 ....run dont walk away
Hotel el Moro - Puerto Morelos - Toà nhà
20
8,4 Tuyệt hảo (15 đánh giá)
2.457.116₫+
Tổng quan Đánh giá
Hotel el Moro ở Puerto Morelos, gần bãi biển, chỉ cách Quảng trường Thị trấn Puerto Morelos và Rạn san hô Puerto Morelos vài bước. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, dịch vụ trông giữ/bảo quản hành lý và thư viện. Có kế hoạch tổ chức sự kiện tại Puerto Morelos? khách sạn này có khu vực tổ chức rộng 0 mét vuông, bao gồm khu hội nghị. Với phụ phí, khách có thể sử dụng xe đưa đón sân bay 24 giờ và xe đưa đón đến bến du thuyền.
10,0 Tuyệt hảo
Ưu điểm: Charming small hotel perfectly located just a few streets from the beach and close to many great restaurants and bars. The rooms are very clean and cozy with authentic Mexican decor- feels like you are staying with family. Most rooms have their own patio area with a table and chairs. My suite had a fully stocked kitchenette with a full size fridge, two cooking elements and filtered water dispenser- perfect for longer stays (A modern chain grocery store is blocks away for all your supplies). They also have a nice restaurant in the hotel that serves breakfast, lunch and dinner. There is a gorgeous courtyard with a small pool perfect for cooling off - also plenty of poolside seating for relaxing with a book in the hot afternoon. Staff is very friendly and helpful. They even help me organize a snorkelling trip. I highly recommend Hotel El Moro for its overall comfort and fantastic location.
Khuyết điểm: Not much to improve. Instructions on how to use the room amenities would be helpful. I had some difficulty figuring out how to switch on the air conditioning unit and I was never able to work the television (two remotes controls made it confusing). The breakfast included was a little inconsistent- one morning full breakfast with eggs the next day coffee and fruit. Still great stay all in all.
10,0 Tuyệt hảo
Ưu điểm: Friendly staff
Khuyết điểm: A little hot in the room
7,5 Tốt
Ưu điểm: Entrale colorful nice garden cute balcony warm helpful staff
Khuyết điểm: The price was too much for one night and a small breakfast - had to pay extra for more toast
10,0 Tuyệt hảo
Ưu điểm: This is a great value, 1 block from the town plaza, and 2 blocks from the beach. Nothing fancy, but comfy and quiet. The included breakfast was great.
9,3 Tuyệt hảo
Ưu điểm: The room was wonderful, a huge bed and super clean. The bathroom fixtures for hanging up towels were missing but nothing too important. We enjoyed the possibility of sitting at the table and chairs outside the room.
Khuyết điểm: The breakfast was a bit on the sparse side, one piece of toast and 1 egg and coffee or juice was all we got, you guys could provide a bit more there. :) although, we were able to switch that out for beans and totopos or a very small plate of fruit and 1 piece of toast, nothing filling. We did mention it was our honeymoon when we booked, but we didn't recieve any kind of response.
10,0 Tuyệt hảo
Ưu điểm: Charming hotel with nice staff. It was close to everything.
Khuyết điểm: Breakfast. It would help in the beginning to be given a paper with breakfast hours, what was included and options. I was told that I could have coffee or juice. Then I was told that one day is one piece of toast and a few pieces of watermelon. The next day, I could have eggs, eggs only I guess. I decided to not have breakfast there. Why charge for it, if it is basically non-existent.