Los Arcos Suites

Good location for Los muertos pier Could use Los arcos pools

The usual Vallarta average quality room but at a high price. Hard bed, basic low quality decor, bedside lights not functioning, funky stained couch. Ridiculously overpriced

Location

Staff was rude. Room smelled like mold and had a fold of dirt on the floors requiring us to clean upon arrival and because all the other rooms were booked we had to go to that one. Despite being under capacity we were charged an additional $250 for a guest to stay with us and despite paying more only gave us two bottles of water a day.... hotel was not upfront or posted anything that the water wasn’t safe to drink and it took 4 transferred phone calls to figure that out. Elevator felt like it was going to break down and decor was old and dated. I also didn’t appreciate having a photo of Jesus above the bed... so we covered it with a sweatshirt.